Customer Service jobs in Edmonton

Customer Service Representative

Customer Service Representatives handle inquiries, resolve product or service issues, and maintain positive client relations. They need strong communication skills, knowledge of company offerings, and problem-solving ability to ensure customer satisfaction and retention.

Front Desk Agent

Front Desk Agents handle guest check-ins, address inquiries promptly, and coordinate reservations. They need proficiency with booking software, clear communication skills, and familiarity with hospitality service standards to ensure smooth, welcoming experiences.

Guest Service Agent

Guest Service Agents welcome guests, handle reservations, and resolve inquiries to ensure a seamless experience. They need knowledge of booking systems, hospitality regulations, and strong communication and problem-solving skills.

Parts Advisor

Parts Advisors manage parts inventory, assist customers in locating specific components, and coordinate orders with suppliers. They need expertise in automotive parts systems, knowledge of inventory software, and strong communication skills to support sales and service teams effectively.

Bilingual Customer Service Associate

Bilingual Customer Service Associates assist customers in English and French, resolve inquiries, and promote satisfaction. They need strong communication, fluency in both languages, and familiarity with customer support software to handle varied requests efficiently.

Sales Support Representative

Sales Support Representatives coordinate client communications, process orders, and assist sales teams with reporting. They need proficiency in CRM software, knowledge of product lines, and strong communication skills to ensure smooth sales operations.

Customer Experience Representative

Call Center Representative

Call Centre Representatives handle customer inquiries, resolve issues efficiently, and document interactions accurately. They need strong communication skills, patience with diverse clients, and proficiency in CRM software to provide clear, consistent support in a fast-paced environment.

Support Specialist

Support Specialists diagnose technical issues, guide users through solutions, and maintain system functionality. They need expertise in problem-solving software errors, client communication, and knowledge of relevant tools to ensure prompt, clear assistance.

Member Services Representative

Member Services Representatives handle inquiries, resolve account issues, and guide members through services. They need excellent communication, proficiency in client management software, and familiarity with industry policies to support diverse member needs effectively.