Customer Service jobs in Edmonton

Customer Service Representative

Customer Service Representatives handle inquiries, resolve product or service issues, and maintain positive client relations. They need strong communication skills, knowledge of company offerings, and problem-solving ability to ensure customer satisfaction and retention.

Customer Service Team Lead

Guest Service Agent

Guest Service Agents welcome guests, handle reservations, and resolve inquiries to ensure a seamless experience. They need knowledge of booking systems, hospitality regulations, and strong communication and problem-solving skills.

Front Desk Agent

Front Desk Agents handle guest check-ins, address inquiries promptly, and coordinate reservations. They need proficiency with booking software, clear communication skills, and familiarity with hospitality service standards to ensure smooth, welcoming experiences.

Bilingual Customer Service Associate

Bilingual Customer Service Associates assist customers in English and French, resolve inquiries, and promote satisfaction. They need strong communication, fluency in both languages, and familiarity with customer support software to handle varied requests efficiently.

Parts Advisor

Parts Advisors manage parts inventory, assist customers in locating specific components, and coordinate orders with suppliers. They need expertise in automotive parts systems, knowledge of inventory software, and strong communication skills to support sales and service teams effectively.

Customer Experience Associate

Customer Experience Associates resolve inquiries, guide users through product features, and gather feedback to improve service. They need proficiency in communication tools, understanding of customer service standards, and empathy in handling varied client needs.

Sales Support Representative

Sales Support Representatives coordinate client communications, process orders, and assist sales teams with reporting. They need proficiency in CRM software, knowledge of product lines, and strong communication skills to ensure smooth sales operations.

Customer Experience Specialist

Customer Experience Specialists design seamless client journeys, resolve issues by analysing feedback, and collaborate with teams to enhance services. They need expertise in customer service software, insight into consumer behaviour, and strong communication skills.

Member Experience Associate