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Emplois Guest Service (Newcastle Village, ON)

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    • Demonstrate a passion for guest service and creating exceptional guest experiences.
    • Pride yourself on building relationships with guests and your team.
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    • Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
    • Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed.
    • Follow up to ensure completion and guest satisfaction.
    • Schedule services, such as taxi pick-ups, when guests inquire.
    • Greet walk-in guests and guests with reservations when they arrive at the front desk.
    • Ensure negative guest experience issues which have been identified are resolved.
    • The General Manager plans and directs all restaurant day-to-day operations and…
    • Fill out guest cards and daily traffic report.
    • Responsible for all facilities service, repairs and leasing.
    • Follow up with completed guest cards for prospective…
    • Greet all guests and present menus.
    • Take orders from guests and place into POS.
    • Prepare checks, process transactions and guest payments when required.
    • Respond to guest injuries and property damage, complete reports and record timely to HUB/IFM.
    • SHIFT SUPERVISOR’s primary purpose is to support management in…
    • Respond to guest injuries and property damage, complete reports and record timely to HUB/IFM.
    • SHIFT SUPERVISOR’s primary purpose is to support management in…
    • Greeting guests, taking orders and processing payments.
    • Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and…
    • Greeting guests, taking orders and processing payments.
    • Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and…
    • Greeting guests, taking orders and processing payments.
    • Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and…
    • You’ll provide exceptional guest service, understand your guest’s needs, providing quality consultations and performing services requested in an efficient and…
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    • Adhere to all OVG service standards and policies, including Health & Safety.
    • Oversees and ensures guest satisfaction and operational excellence, handling…
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    • Responsible for supervising the service of beverages to guests, including alcoholic beverages.
    • Willing to cover/back up any open position to assure the location…
    • In this role you will provide prompt, courteous and accurate food and beverage service in order to exceed guest expectations.
    • Coordinate external meeting guests and related audiovisual requirements, including creation and distribution of agendas, parking instructions, and campus map.
    • Manage time effectively during busy periods to ensure timely service and guest satisfaction.
    • Handle guest inquiries professionally, providing excellent customer…
    • In this role, you will be responsible for providing exceptional guest services and ensuring a seamless take-out experience for our customers.
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Job Post Details

Assistant Manager - job post

Tim Hortons | JC Summers Restaurant Inc
3.5 étoile(s) sur 5
361 King Ave E, Newcastle, ON L1B 1H4
De 38 000 $ à 40 000 $ par an - Temps plein

Détails du poste

Salaire

  • De 38 000 $ à 40 000 $ par an

Type de poste

  • Temps plein

Quart de travail et horaire

  • Afternoon shift

Lieu

361 King Ave E, Newcastle, ON L1B 1H4

Avantages

Extraits de la description complète du poste

  • Heures d'arrivée et de départ flexibles

Description complète du poste

As a Restaurant Assistant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business.


You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high standards of operation. Your high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs. You thrive in the fast paced atmosphere and love coming to work every day!


Your 3 -5 years of quick service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching team members makes you an ideal candidate for this role. We are looking to add strength to our afternoon shifts with a mature candidate.


Why work for us?

  • Flexible scheduling
  • Employee meal discount
  • Premium Rate of Pay
  • Fast pace work environment
  • Benefits


Apply to this job if you:

  • Demonstrate a passion for guest service and creating exceptional guest experiences
  • Pride yourself on building relationships with guests and your team
  • Have strong operational experience
  • Have a passion for coaching and mentoring and are comfortable delegating tasks
  • Are ready to take on the full responsibility of running a Tim Hortons restaurant
  • Enjoy leading a diverse team in a fast-paced environment
  • Are able to engage others and develop high performance within your team


REQUIREMENTS

  • Customer service background preferred
  • Must be able to lift 25 lbs
  • Previous experience in Quick Service an asset
  • Friendly and outgoing
  • Flexible schedule
  • Previous management experience preferred
  • Reliable Transportation


Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.


By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

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