Emplois Barista Shift Leader (Calgary, AB)

What we’re hiring for

We are hiring for a barista position working with the coffee and beverage programs of Monogram. We're looking for someone passionate about serving others, loves coffee and drinks and how it can bring people together.⁠⁠ As a barista, you will report directly to the Floor Manager and Managers.

In your role, you will be responsible for serving our community, taking orders, making espresso and filter based drinks, upholding a world-class standard of coffee service, serving pastries, cleaning and organizing the cafe,⁠ and completing other tasks important to the smooth functioning of our cafe. We are looking for people that are passionate about their community, have empathy to the people they interact with, and who love to work within a team.⁠⁠ This role also requires a commitment to actively create a safe and equitable space for all races, religions, cultures, sexual orientations and gender identities. Careful listening, critical problem solving and empathy are intangible assets for this role. Our collective goal is to provide exceptional guest care while serving our community through what we do.

Who we’re looking for

As a key position for Monogram we are looking for someone that loves food, coffee (the lifestyle and community) and people and genuinely best exemplifies our core values:

• Community: passionate about developing meaningful relationships with every member of our team, and cares for our customers and the diverse communities that they represent, and reflects that in their work.
• Serving Others: Finds joy in generously meeting the needs of others and doing what they can to see the team succeed.
• Quality: Approaches every aspect of their job with excellence. Detail oriented and finds satisfaction in producing excellent work. Holds themselves to a high standard.
• Stewardship: Values growth, sustainability and respecting what we’re given. Humility to openly receive feedback as a means of growth.
• Wonder: Spark people’s imagination through their work and creativity. Brings a fresh perspective, willing to experiment and try strategies and creative outside of the box.

What skills we need:

• Supportive - Care deeply for your team as people
• Team Player - Loves to support others to achieve success
• Organized - Enjoys and relies on sound structure
• Efficient - Is a great steward of your time
• Problem solver - Enjoys tackling new issues
• Culture builder - Consciously looks to protect and build positive team culture
• Coaching - Loves to accept feedback and be coached to be better
• Accountability - takes responsibility but also holds team accountable to ensure our standards
• Biggest Fan - encourage your team and celebrate the group’s success

Some of your tasks:

• Running the coffee bar and preparing and serving drinks for guests dining in, as well as to-go on the cafe side
• Serving pastries, sandwiches alongside other grab and go food
• Working in service alongside your team, building relationships with the community and one another
• Operating under cafe procedures and protocols
• Assisting in cafe operations tasks, such as inventories, restocking, cleaning and organization
• Work well and understand the vision of the leadership group
• Support, grow and help each person on the team
• Be ready to respond to emergencies, shift coverages or other issues.

Perks

• free drinks on shift
• free bag of coffee a month
• discounts on food, drinks, equipment and merch purchased
• coffee learning opportunities
• staff events
• health spending account
• investment matching program

Schedule, Expectations and Compensation

• Flexible availability
• Job Type: Full-time hourly

We are committed to an equitable hiring process and we work hard to be a team that supports, listens and learns about our diverse community in order to create a safe space for our team and the community that we serve.⁠

Benefits:

• Dental care
• Extended health care
• Paid time off
• RRSP match

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person