High-paying customer service jobs in Waterloo
Customer service focuses on assisting and supporting customers before, during, and after their purchases. Representatives communicate with customers through multiple channels to provide helpful solutions. Those in customer service roles must possess strong communication and problem-solving skills.
The 134 customer service jobs listed below pay well, with salaries between $45,621 and $75,903 per year. Customer Service Representative, Customer Experience Associate and Product Support are among the most popular high-paying roles in Waterloo, ON.
Job title
Updated Nov. 08, 2026
Job title
Waterloo, ON
Ontario
Job openings (Waterloo)
Customer Success Manager
Waterloo
$75,903
per year
Ontario
$82,548
per year
Support Specialist
Waterloo
$56,153
per year
Ontario
$61,889
per year
Personal Banker
Waterloo
$55,273
per year
Ontario
$58,740
per year
Customer Support Representative
Waterloo
$52,440
per year
Ontario
$51,831
per year
Sales Support Representative
Waterloo
$52,264
per year
Ontario
$59,258
per year
Product Support
Waterloo
$50,619
per year
Ontario
$63,164
per year
Customer Experience Associate
Waterloo
$23.70
per hour
Ontario
$21.57
per hour
Bilingual Customer Service Associate
Waterloo
$23.64
per hour
Ontario
$22.72
per hour
Customer Service Representative
Waterloo
$19.88
per hour
Ontario
$21.22
per hour
Guest Service Agent
Waterloo
$18.18
per hour
Ontario
$20.05
per hour
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
-
Customer Success Manager
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Please refer to the employers job description for complete details.
Customer Success Managers build lasting client relationships, drive product adoption, and ensure customer satisfaction. They need expertise in CRM tools, insight into SaaS industry trends, and strong communication skills to resolve challenges and support growth.
See jobsAverage salary
Waterloo
$75,903 per yearOntario
$82,548 per yearSkills
- Communication skills
- Account management
- Analysis skills
-
Support Specialist
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Please refer to the employers job description for complete details.
Support Specialists diagnose technical issues, guide users through solutions, and maintain system functionality. They need expertise in problem-solving software errors, client communication, and knowledge of relevant tools to ensure prompt, clear assistance.
See jobsAverage salary
Waterloo
$56,153 per yearOntario
$61,889 per yearSkills
- Software troubleshooting
- Microsoft Office
- Windows
- English
- Customer support
-
Personal Banker
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Please refer to the employers job description for complete details.
Personal Bankers advise clients on financial products, process transactions, and build trusted relationships to meet banking needs. They need expertise in deposit and loan products, understanding of Canadian banking regulations, and strong interpersonal skills.
See jobsAverage salary
Waterloo
$55,273 per yearOntario
$58,740 per yearSkills
- Communication skills
- Computer skills
- Computer networking
- Customer service
-
Customer Support Representative
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Please refer to the employers job description for complete details.
Customer Support Representatives resolve client inquiries through multiple channels, document cases, and guide users to technical or product solutions. They need proficiency in CRM tools, product knowledge, and clear communication skills to ensure positive customer experiences.
See jobsAverage salary
Waterloo
$52,440 per yearOntario
$51,831 per yearSkills
- English
- Communication skills
- Customer service
-
Sales Support Representative
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Please refer to the employers job description for complete details.
Sales Support Representatives coordinate client communications, process orders, and assist sales teams with reporting. They need proficiency in CRM software, knowledge of product lines, and strong communication skills to ensure smooth sales operations.
See jobsAverage salary
Waterloo
$52,264 per yearOntario
$59,258 per yearSkills
- Communication skills
- Sales
- Electrical experience
- Sales support
-
Product Support
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Please refer to the employers job description for complete details.
Product Support Specialists resolve customer issues, provide technical guidance, and escalate complex cases. They need expertise in product knowledge, strong problem-solving skills, and familiarity with support ticketing systems to deliver timely solutions.
See jobsAverage salary
Waterloo
$50,619 per yearOntario
$63,164 per year -
Customer Experience Associate
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Please refer to the employers job description for complete details.
Customer Experience Associates resolve inquiries, guide users through product features, and gather feedback to improve service. They need proficiency in communication tools, understanding of customer service standards, and empathy in handling varied client needs.
See jobsAverage salary
Waterloo
$23.70 per hourOntario
$21.57 per hourSkills
- Cash handling
- Marketing
- Microsoft Office
- Sales
- Bilingual
-
Bilingual Customer Service Associate
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Please refer to the employers job description for complete details.
Bilingual Customer Service Associates assist customers in English and French, resolve inquiries, and promote satisfaction. They need strong communication, fluency in both languages, and familiarity with customer support software to handle varied requests efficiently.
See jobsAverage salary
Waterloo
$23.64 per hourOntario
$22.72 per hourSkills
- Call center
- Data entry
- CRM software
- Customer support
- Bilingual
-
Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives handle inquiries, resolve product or service issues, and maintain positive client relations. They need strong communication skills, knowledge of company offerings, and problem-solving ability to ensure customer satisfaction and retention.
See jobsAverage salary
Waterloo
$19.88 per hourOntario
$21.22 per hourSkills
- Communication skills
- Customer service
- English
-
Guest Service Agent
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Please refer to the employers job description for complete details.
Guest Service Agents welcome guests, handle reservations, and resolve inquiries to ensure a seamless experience. They need knowledge of booking systems, hospitality regulations, and strong communication and problem-solving skills.
See jobsAverage salary
Waterloo
$18.18 per hourOntario
$20.05 per hourSkills
- Hospitality
- Customer service
- Hotel experience
- Front desk