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Emplois The Home Depot (Victoriaville, QC)

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Emplois The Home Depot (Victoriaville, QC)

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    • Educate customers about the whole project.
    • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of…
    • Educate customers about the whole project.
    • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of…
    • Les associés(ées) à l’aire du stationnement ont aussi la charge de s’assurer que l’avant du magasin et le stationnement soient propres et sécuritaires.
    • Educate customers about the whole project.
    • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of…
    • Maintain a sufficient quantity of carts near the entrance of the store.
    • The Lot Associate's primary responsibility is to load orders into customer vehicles and…
    • Il peut également offrir un service de base dans les rayons et services voisins.
    • L’associé, Ventes, met l’accent sur le service à la clientèle, et s’engage à…
    • Il peut également offrir un service de base dans les rayons et services voisins.
    • L’associé, Ventes, met l’accent sur le service à la clientèle, et s’engage à…
    • Il peut également offrir un service de base dans les rayons et services voisins.
    • L’associé, Ventes, met l’accent sur le service à la clientèle, et s’engage à…
  • Voir des emplois similaires de cet employeur
    • Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière…
  • Voir des emplois similaires de cet employeur
    • Programme d’achat d’actions pour nos employés.
    • Formation et occasions de perfectionnement professionnel payées.
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Job Post Details

The Home Depot Canada logo

Associé(e) aux ventes - Quincaillerie (Temps partiel) TEMPORAIRE - job post

The Home Depot Canada
3.7 étoile(s) sur 5
160 Boulevard Arthabaska Ouest, Victoriaville, QC
Temps partiel
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Détails du poste

Type de poste

  • Temps partiel

Quart de travail et horaire

  • Weekends as needed

Lieu

160 Boulevard Arthabaska Ouest, Victoriaville, QC

Description complète du poste

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.


Position Overview:

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.


Key Responsibilities:
Ensures Customer Satisfaction

  • Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
  • Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
  • Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
  • Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them


Drives Sales

  • Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
  • Educate customers about the whole project
  • Using empowerment program when necessary to satisfy customers
  • Execute daily stock maintenance: all products signed, displayed, and clean


Builds Skills and Knowledge

  • Maintain knowledge of all products in department and adjacent departments
  • Proactively seek knowledge on all products and services


Maintains Safety and Security

  • Follows all safety policies and procedures, Loss Prevention policies and procedures


Competencies:

  • Communicates Effectively
  • Customer Focus


Skills:

  • Interpersonal Skills


Direct Manager/Direct Reports:

  • Department Supervisor


Travel Requirements:

  • No travel requirements


Physical Requirements:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items


Working Conditions:

  • Working within a flexible schedule that may include evening and weekends
  • Warehouse environment that can be dusty and noisy
  • Doors are frequently open, causing drafts and interior temperature changes


Minimum Education:

  • High School Diploma or equivalent


Minimum Years of Work Experience:

  • 1 to 2 years Retail or Trade experience an asset


Minimum Leadership Experience:

  • NA


Certifications:

  • NA


Other Requirements/Assets:

  • NA
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