Emplois Community Support Worker (Surrey, BC)

Make A Meaningful Impact Where It Matters Most
Join Aunt Leah’s Employment Program as an Employment Outreach & Support Worker and support young adults facing barriers to employment as they build skills, confidence, and pathways toward meaningful work, education, or training. In this role, you will provide individualized employment readiness coaching, including résumé and cover letter support, interview preparation, and goal setting, while helping participants navigate barriers and connect to training and employment opportunities.

Employment Outreach & Support Worker (Temporary Part -Time - 12 months)

Job Summary: The Employment Outreach & Support Worker supports Aunt Leah’s Employment Program by working directly with young adults facing barriers to employment to build the skills, confidence, and readiness needed to move toward meaningful employment, education, or training.

Reporting to the Resource Centre & Pre-Employment Lifeskills Program Coordinator, this role provides individualized employment readiness support including goal setting, pre-employment coaching, résumé and cover letter development, interview preparation, and workplace skill building. The position also facilitates employment-focused sessions and drop-in support, and works collaboratively with internal staff and community partners to connect participants with training opportunities and employment-related resources that support their long-term goals.

Reports To: Resource Center & Pre-Employment Lifeskills Program Coordinator

Compensation: $ 25.17/hr.

Position Status: Temporary Part Time ( 12 months) ; 15 hours a week (Tuesdays & Thursdays) per operational needs

Qualifications:

• Post-secondary education in Social Sciences, Social Work, Child & Youth Care, or a related field, or equivalent combination of education and experience

• Minimum 1 year of relevant experience in a similar role or related social support, youth engagement, employment support, or coaching environment
  

Requirements:

• Satisfactory Criminal Record Check and Local Police Information Check (including vulnerable sector)

• MCFD Contracted Agency Caregiver Clearance (or willingness to obtain)

• Non-Violent Crisis Intervention training (or willingness to obtain)

• First Aid Level C with CPR (or willingness to obtain)

• Agreement to uphold Aunt Leah’s Code of Ethics and Practice Guidelines

Assets:

• Experience in social services, employment counselling, youth engagement, or coaching/mentoring

• Valid BC Class 5 Driver’s License with access to a vehicle and appropriate insurance

• Experience working in community-based or non-profit settings
  

Knowledge, Skills & Abilities (KSA):

• Strong communication skills (verbal and written)

• Excellent interpersonal skills with the ability to build trusting relationships

• Trauma-informed, person-centered approach to practice

• Cultural competency and ability to work respectfully with diverse populations

• Ability to identify and support resolution of employment-related barriers

• Knowledge of employment readiness coaching, including résumé and cover letter development, job search strategies, and interview preparation

• Ability to facilitate mock interviews and provide constructive feedback

• Ability to support goal setting and individualized employment planning

• Understanding of workplace expectations, communication, and professional etiquette

• Ability to maintain confidentiality and manage sensitive information

• Strong organizational skills with attention to documentation and reporting accuracy

• Computer literacy (MS Office and virtual meeting platforms)

• Ability to collaborate with internal staff and external community partners
  

Key Responsibilities:

• Build trusting, trauma-informed relationships with participants to support employment readiness and long-term goal development

• Provide individualized employment coaching, including goal setting, career exploration, and action planning

• Support participants in developing résumés, cover letters, and job applications

• Facilitate mock interviews and employment readiness workshops

• Provide one-to-one coaching on communication, workplace etiquette, and professional behaviour

• Conduct assessments to identify skills, strengths, interests, and employment barriers

• Support participants in accessing training, certifications, and employment opportunities

• Provide information on employment standards, workplace expectations, and employee rights and responsibilities

• Facilitate employment-focused drop-in sessions and ongoing participant support

• Connect participants to internal and external wrap-around supports and community resources

• Maintain accurate case notes, documentation, and program tracking requirements

• Collaborate with internal teams and community partners to support participant outcomes

• Participate in on-call rotation as scheduled

• Perform other related duties as required to support program delivery
  

On-Call

• Participate in scheduled on-call rotation and provide after-hours support as required

• Training is provided for on-call rotation
  

Physical Demands:

• This position requires some lifting of heavier objects
  

Working Conditions:

• Hours of work – Temporary (12 months); Part -Time; generally, 15 hours per week (7.5 hours a day); generally, 9:00 – 5:00 pm; with occasional evening and weekend hours as operationally needed

• Facilitate scheduled Employment Drop-in sessions on Tuesdays and Thursdays from 2:00–4:00 PM, offering support to participants with resumes, cover letters, job searches, and general employment-related inquiries, among other individualized needs.

• Works primarily in an office setting from the New Westminster Resource Center

• May be required to attend off-site training on occasion

• Participate in on call as scheduled
  

Living Wage Employer:

As a certified living wage employer, we are committed to compensating our employees a living wage that allows working families to support the healthy development of their children and participate in the social, civic, and cultural lives of their communities. Embracing a living wage policy aligns with our Strategic Goals and provides our staff a great place to work.

We Offer:

A comprehensive benefits package that includes dental, extended health care including vision care and prescription, RRSP matching, generous vacation and personal time package.

To Apply:

To apply, please use the application link provided in this posting. We appreciate all applications; however, only candidates selected for an interview will be contacted.

We strongly encourage applications from individuals of all gender identities and expressions, sexual orientations, visible minorities, Indigenous persons, and persons with disabilities who are interested in supporting our mission and mandate.