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Job Post Details

Tim Hortons - Store Manager/Assistant Manager - job post

Tim Hortons
London, ON
Permanent, Temps plein

Détails du poste

Type de poste

  • Permanent
  • Temps plein

Quart de travail et horaire

  • Weekends as needed

Lieu

London, ON

Avantages

Extraits de la description complète du poste

  • Assurance Dentaire
  • Réductions Tarifaires
  • Nourriture à Prix Réduit ou Gratuite
  • Assurance Maladie Complémentaire

Description complète du poste

Job Overview:

A Restaurant Manager at Tim Hortons plays a vital role in driving day-to-day operations, ensuring top-tier guest service, and fostering a high-performing, positive work environment. Based in London, Ontario, this position requires a proactive, hands-on leader who exemplifies our core values, motivates the team, and ensures operational excellence.

Key Responsibilities:

Operational Excellence

  • Lead daily operations with a “Guests Come First” attitude, model outstanding service.
  • Ensure compliance with all Tim Hortons operational standards, food safety regulations, and sanitation protocols.
  • Develop team schedules, assign duties, and maintain proper shift coverage.
  • Serve as Floor Leader during peak periods to optimize service.
  • Communicate daily focus areas and shift updates across teams.
  • Support and execute company-wide incentive programs.

Financial Management

  • Plan and manage budgets to achieve sales and transaction targets.
  • Control key costs including food, paper, and labour.
  • Oversee cash handling, deposits, financial reporting, and timecard verification for payroll.
  • Monitor supply ordering and inventory levels to ensure efficient restaurant operations.
  • Team Leadership & Development
  • Recruit, train, and mentor a diverse and inclusive team.
  • Foster a respectful, motivating workplace through daily huddles and open communication.
  • Identify and develop high-potential team members for future leadership roles.
  • Conduct regular performance reviews and provide ongoing coaching.
  • Promote a culture of recognition using organizational tools and creative methods.

Health & Safety Compliance

  • Enforce all health, safety, and employment standard policies.
  • Conduct regular workplace inspections and ensure adherence to safety practices.
  • Report incidents, injuries, or any non-compliance to the General Manager or Owner promptly.

Qualifications:

Experience:

Minimum 2–5 years in food service management, preferably in a high-volume setting such as a café, bakery, or restaurant.

Education:

High school diploma required; post-secondary education in hospitality or business is an asset.

Skills:

  • Strong leadership, team-building, and organizational skills
  • Excellent communication, conflict resolution, and negotiation abilities
  • Proven ability to train, motivate, and manage performance
  • Knowledge of restaurant financial practices and supply management

Certifications:

Serve Safe Certification or equivalent (or willingness to obtain)

Availability:

Must be willing to relocate (if required) and available to work flexible shifts, including weekends.

If you are interested in this role or want to learn more, kindly email hr@gillgroupcanada.ca with your resume and a reason why you would be a good fit to work this role.

We look forward to hearing from all of you!

We thank all those who submit applications; however, only those selected for an interview will be contacted. Gill Group is proud to be an equal opportunity employer (EOE).

Experience:

  • Tim Hortons: 3 years (preferred)

Work Location: In person

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Store discount

Experience:

  • Tim Hortoins: 3 years (required)

Work Location: In person

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