Emplois Servicing Analyst (Mississauga, ON)

Requisition ID: 273835

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

We are looking for a strong Technical Analyst Advisory to join Global Banking and Markets Engineering (GBME), the technology team supporting Scotiabank’s Corporate, Investment Banking, and Capital Markets businesses. In this role, you will work closely with business, product, and engineering partners to shape and deliver solutions that improve deal pipeline visibility, deal execution, client onboarding, workflow automation, revenue attribution, and profitability capabilities.

Is this role right for you? In this role you will:

• Partner with Corporate and Investment Banking, Capital Markets, GTB, product, operations, finance, risk, compliance, architecture, and engineering teams to understand priorities and translate them into clear delivery outcomes.
• Analyze front-to-back deal workflows across origination, qualification, structuring, approvals, onboarding, execution, booking, servicing, revenue attribution, and profitability reporting.
• Turn business needs, product concepts, controls, data requirements, and process improvements into practical user stories, acceptance criteria, business rules, and technical deliverables.
• Identify bottlenecks, control gaps, data-quality issues, and opportunities to simplify, automate, standardize, and improve time-to-revenue.
• Create clear, high-quality documentation including process flows, epics, user stories, acceptance criteria, business rules, data mappings, technical specifications, and system interaction details.
• Work with Product Owners, developers, QA, architecture, and business stakeholders to refine the backlog, clarify scope, size work, prioritize features, and keep delivery aligned to sprint and release goals.
• Translate complex business and technical needs into well-structured Agile artifacts, including user journeys, process flows, story maps, dependency maps, testable acceptance criteria, and definition-of-ready / definition-of-done inputs.
• Support solution design across custom applications, APIs, integrations, data models, workflow orchestration, security, access controls, reporting, and operational processes.
• Use SQL or similar tools to profile data, validate mappings, investigate exceptions, support reconciliations, and confirm business readiness across upstream and downstream processes.
• Help drive Agile delivery through sprint planning, backlog refinement, daily stand-ups, demos, retrospectives, UAT planning, defect triage, release readiness, stakeholder communications, training, and post-implementation validation.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 6–8+ years of Business Analysis or Technical Business Analysis experience supporting complex technology delivery.
• Experience and product domain knowledge in Corporate Banking, Investment Banking, Capital Markets, Global Banking & Markets, or a related financial-services environment.
• Strong business acumen across deal pipeline, origination, execution, onboarding, CLM, credit workflows, revenue management, profitability, and front-to-back operating processes.
• Working knowledge of banking products such as corporate lending, syndicated lending, advisory, DCM, ECM, GTB, payments, trade finance, FX, derivatives, prime services, or securities services.
• Hands-on experience with Agile delivery, backlog management, story writing, acceptance criteria, process analysis, SDLC, APIs, integrations, data flows, SQL-based analysis, reconciliation, testing, and validation.
• Strong communication and facilitation skills, with the ability to engage senior business, product, architecture, engineering, operations, finance, risk, and compliance stakeholders.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.