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Emplois Polish Restaurant (Mississauga, ON)

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    • 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the…
    • Voir toutes les offres de type « Emplois Gate Group », « Mississauga » ou Emplois Operations Supervisor - Mississauga, ON »
    • Rechercher les salaires : Operations Supervisor, EPA - Mississauga, ON
    • A person with drive, passion and energy to create something great.
    • As a Production and Admin Coordinator you will assist in the day to day procedures and…
    • Previous experience in the restaurant-tech industry or working in a restaurant setting.
    • Work starts with customer research, moves into AI-powered exploration,…
    • We’re a 60+ seat contemporary cocktail bar & restaurant with a focus on Japanese Whisky.
    • Assist with food running, polish plates, glassware, cutlery, and other…
    • Clear tables and re-set according to restaurant standards.
    • The right person for this role is customer-service minded and prioritizes both guest and team member…
    • 50% dining discount at all O&B restaurants for you and up to three guests.
    • Comprehensive health, dental, and vision benefits, including enhanced mental health…
    • 3+ years experience in a high volume restaurant environment.
    • Prepare for service; polish cutlery/glassware, stock side stations, etc.
    • A Steward's role is to set the stage for the culinary team to deliver excellent customer service to our guests and customers.
    • The Server Assistant keeps the restaurant running.
    • Previous restaurant experience an asset — we will train the right candidate.
    • Excellent interpersonal and communication skills, with the polish to handle high-profile guests.
    • Greet and seat every guest with warmth, polish, and full…
    • Wash, polish and arrange glasses in a neat and attractive display.
    • Weekday afternoon/evening & weekend availability required.
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    • We operate as a fully alcohol-free establishment, meaning zero late-night drunken disruptions, zero bartending strain, and a clear focus on exceptional food,…
    • Prior restaurant or kitchen experience is highly desirable for success in this role.
    • Proven experience in food preparation, cooking, or food service roles…
    • 50% dining discount at all O&B restaurants for you and up to three guests.
    • Comprehensive health, dental, and vision benefits, including enhanced mental health…
    • 50% dining discount at all O&B restaurants for you and up to three guests.
    • Comprehensive health, dental, and vision benefits, including enhanced mental health…
    • 50% dining discount at all O&B restaurants for you and up to three guests.
    • Comprehensive health, dental, and vision benefits, including enhanced mental health…
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Operations Supervisor, EPA
Gate Group
Mississauga, ON
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Détails du poste

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Quart de travail et horaire

Overtime
Weekends as needed
10 hour shift

Description complète du poste

Job ID
R0108967
Category
Capacity Management
Date posted
08/19/2026
Location
Mississauga, Canada
Unit
1401_Toronto - YYZ

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Position Summary:

The position is responsible for supervising thirty plus food production (dishwashers and or final assembler) employees in a unionized environment to ensure security, safety, food specifications, quality assurance of products, sanitation, HACCP, AAFC and FDA regulations are followed and are responsible for labour and material cost controls.

Essential Duties and Responsibilities:



  • Ensures quality production standards are followed and maintained.
  • Ensures employees adhere to HACCP, FDA, AAFC and safety regulations and compliance with company policies and procedures.
  • Prepares management reports (ex. attendance, HAACCP and labour) reports as required.
  • Responsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures.
  • Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications.
  • Ensures that all products are coded according to Gate Gourmet procedures.
  • Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste.
  • Completes required requisitions for the Storeroom to ensure adequate supply is maintained.
  • Responsible for maintaining daily temperature logs and other logs and reports as required.
  • Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.
  • Controls material cost and other controllable costs.
  • Maintains all financial goals related to productivity, overtime, labor goals and hours per flight.
  • Works with management staff to improve performance of the unit.
  • Prepares management reports (ex. attendance, HAACCP and labour) as required.
  • Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food costs
  • Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.
  • Manages work flow balancing - - the division of responsibilities amongst employees on each shift
  • Manages daily manpower planning including assignment of responsibilities and workstations.
  • Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)
  • In conjunction with department leaders determines number of employees needed by shift
  • Responsible for employee retention and monitors employee turnover.

Education:

  • High School Diploma or GED required.
  • Associates degree preferred.

Work Experience:

  • 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred.
  • Must have past experience supervising unionized employees.
  • Must have knowledge of a collective bargaining agreement (CBA) and how it relates to unionized employees.

Job Skills:

  • Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employees.
  • Demonstrated abilities to maintain production lines of operation in an effort to meet or exceed targets
  • Current or previous labour relations experience.
  • Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.
  • Ability to train others required.
  • Must have the ability to give negative and positive feedback to employees on a daily basis.
  • Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.
  • Strong organizational, analytical, communication and leadership skills required.
  • Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.
  • Basic computer skills with working knowledge of Microsoft Office products required.

Communication Skills:

  • Expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involved
  • Bi-lingual in English and another language such as Spanish/Chinese Mandarin/ Vietnamese/Hindi/Polish a plus.

Certificates, Licenses and Registrations:

  • Ability to obtain ServSafe Certification required.
  • ServSafe Certified preferred.

Travel:
  • N/A

Environmental Requirements:

  • Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
  • In a normal production kitchen facility there may be physical discomfort due to temperature and noise.
  • Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
  • A rotating schedule of over 55 hours per week is typical, this includes, mornings, afternoon, nights, weekends and holidays.

Organization Structure:

  • Direct Line Manager (Title): Manager, Ops, EPA
  • Dotted Line Manager (Title, if applicable): Director Process Assembly
  • Number of Direct Reports: Varies by unit size, up to 30
  • Number of Dotted Line Reports: 0
  • Estimated Total Size of Team: Varies by unit size, up to 30

Demonstrated Competencies to be Successful in the Position:



  • Thinking - Information search and analysis, problem resolution skills
  • Engaging - understanding others, team leadership, developing people
  • Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively
  • Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other ground under applicable law.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.




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