Emplois Server Part Time (Harmony, ON)

Casa 1881 in Stratford is seeking polished, professional, and guest-focused Servers to join our upscale Italian restaurant and lounge, located inside The Windsor Hotel in Stratford, Ontario.

This role is ideal for someone who thrives in a fast-paced, high-standard dining environment and is passionate about delivering elevated service experiences across breakfast, lunch, dinner, and happy hour.

Position Overview

Reporting to the Food & Beverage Manager and corporate team, this role is responsible for delivering exceptional table service while maintaining the standards of an upscale Italian dining experience.

As a key member of the front-of-house team, you will create memorable guest experiences through attentive service, strong product knowledge, and a refined, hospitality-driven approach.

Schedule Requirements

This role requires full schedule flexibility, as shifts may vary weekly and may include:

• Lunch, Dinner, and Happy Hour shifts, with weekly brunch or breakfast shifts based on business needs.
• Weekdays, weekends, and holidays
• Evening availability is required

Key Responsibilities

Dining Experience

• Provide attentive, professional, and personalized table service
• Guide guests through menus, features, and wine selections
• Demonstrate strong knowledge of Italian cuisine, ingredients, and preparation styles
• Anticipate guest needs and ensure a seamless dining experience
• Handle guest concerns with professionalism and urgency

Food & Beverage Service

• Take accurate food and beverage orders and input into POS system
• Serve food and beverages in a timely and polished manner
• Execute proper wine service, including opening, pouring, and presentation
• Support bar and lounge service during happy hour and peak periods

Dining Room Operations

• Set, maintain, and reset tables to upscale service standards
• Ensure cleanliness and presentation of dining room and lounge areas at all times
• Assist with opening and closing duties, including side work and setup

Team Collaboration

• Work closely with kitchen and bar teams to ensure smooth service flow
• Support teammates during peak periods to maintain service standards

Systems & Transactions

• Operate POS system and process payments accurately when required

Qualifications & Requirements

• Previous serving experience in a restaurant (upscale or full-service preferred)
• Strong communication and interpersonal skills
• Professional, polished, and guest-focused demeanor
• Knowledge of wine, cocktails, and Italian cuisine is an asset
• Ability to multitask and perform under pressure
• Smart Serve Certification (required)
• Food Handler Certification (asset)
• Experience with POS systems and specialty coffee is an asset
• Must be available for early mornings, weekends, and holidays
• Valid Canadian work authorization
• Ability to stand for extended periods
• Ability to lift up to 50 lbs

Compensation & Benefits

• Competitive hourly wage + tips (based on experience)
• Discounted or Complimentary Staff Meals

Pay: From $17.60 per hour

Experience:

• Restaurant: 1 year (required)

Location:

• Stratford, ON N5A 3K2 (preferred)

Work Location: In person