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emplois VP Operations Restaurant

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Lodge Manager – Paradise Lodge & Bungalows, Lake Louise
105 Lake Louise Dr, Lake Louise, AB
Permanent, Temps plein

Détails du poste

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Assurance Vie, Assurance Invalidité
Permanent, Temps plein
105 Lake Louise Dr, Lake Louise, AB

Description complète du poste

Elevate Your Career in Lake Louise with BCP
Nestled in the heart of the Canadian Rockies, BCP is a locally owned and operated organization offering hotels, restaurants, and unforgettable visitor experiences. We are dedicated to delivering exceptional guest experiences while fostering a workplace that embodies teamwork, respect, and a sense of community.
At BCP, we believe in supporting our team members' personal and professional growth through collaboration, encouragement, and opportunities to thrive in one of Canada’s most iconic and vibrant destinations. Join us and be part of a culture that values connection, adventure, and excellence.

Paradise Lodge & Bungalows is looking for an experienced Lodge Manager to lead operations through the upcoming winter season. This maternity leave position offers the opportunity to step into a well-established, fully staffed 46-unit property in Lake Louise and lead a strong team through a busy and rewarding season.
The team is experienced, collaborative, and takes pride in the guest experience. This is not a rebuild role—the focus is on providing steady leadership, supporting the team, and maintaining consistency across the operation.
Reporting to the VP Operations, the Lodge Manager is accountable for the day-to-day performance of the property, including team leadership, guest experience, and overall operational consistency.
What the Work Involves
  • Leading daily operations across guest services, housekeeping, and property upkeep
  • Coordinating across departments to ensure smooth and consistent operations
  • Supporting and coaching an established team, providing clear and steady leadership
  • Acting as the primary decision-maker on-site for operational and team matters
  • Managing guest concerns and supporting service recovery when needed
  • Maintaining a structured, organized, and respectful work environment
  • Supporting operational standards, including service consistency, cleanliness, and safety
The Environment
  • Located in Lake Louise within a small, close-knit team
  • Fully staffed and operating with a team in place
  • Accommodation provided
  • Seasonal role requiring on-site presence and schedule flexibility
  • Supported by BCP Head Office for operational guidance
What We’re Looking For
  • 3–5 years of leadership experience in hospitality or a similar environment
  • Experience in lodge, hotel, or seasonal operations is an asset
  • A steady, team-first leadership style
  • Strong operational awareness (front desk, housekeeping, or property operations)
  • Comfortable being hands-on and present in daily operations
  • Sound judgment and clear communication
At BCP, we offer a comprehensive total compensation package, including perks and benefits designed to support your professional growth and enhance your lifestyle in Lake Louise. Here are some highlights of what our team members enjoy:

  • Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents.
  • Opportunity to invest in our Employee Share Ownership Program.
  • Eligibility for the employee home loan program.
  • Food and beverage discounts at all BLC restaurants and cafes.
  • Health and wellbeing programs, including free yoga, discounted ski passes, complimentary canoe passes, and discounted golf membership and fitness club memberships.
  • Discounts on spa services, movie passes, and rental/retail goods.
  • Participation in Leadership Days for ongoing professional development.
  • Experience our hotels firsthand through our Complimentary Hotel Stays Program.
  • A complete list of employee benefits are listed here.
If you’re ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits.
BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups. If you require assistance with the application process or need accommodations, please reach out to us at careers@banfflodgingco.com or 403-760-8521.
Please note: Only candidates selected for further consideration will be contacted.
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