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emplois Manning Park Resort Restaurant Pub

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    • Assist guests with products & services; in-person, by phone, and/or by e-mail.
    • Provide guests with information about Alpine Services and Manning Park Resort.
    • Voir toutes les offres de type « Emplois Manning Park Resort », « Manning Park » ou Emplois Guest Service Agent - Manning Park, BC »
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    • Experience supervising a medium to large Housekeeping division in a similar resort environment.
    • Ensure all aspects of the Resort's guest accommodations are…
    • This is a permanent, year-round position with an immediate start.
    • Train and supervise the housekeeping, laundry, and janitorial staff.
    • Train, mentor and lead AGS Staff (including ticketing, rentals, tech shop, and retail).
    • Oversee Alpine Guest Services Building and report directly to the AGS…
    • Assist other departments with general duties around the resort.
    • Ensure the lodge, Loon Lagoon (pool & fitness facility), restaurant, banquet rooms, washrooms…
    • Previous lift operations or terrain park experience is an asset.
    • General on-hill tasks and maintenance as required, including maintaining the learning area…
    • Pick up and drop off supplies between the resort and the ski hill.
    • Assist in the maintenance of the ski hill and resort area on non-driving days.
    • Plan and host snowshoe & Nordic Ski tours and guided activities for individuals and groups.
    • Demonstrate and instruct Snowshoe & Nordic Ski (Classic & Skate Ski)…
    • Communicate clearly with other departments to support smooth resort operations.
    • Previous experience in a hospitality, resort, or remote property setting is an…
    • Night On-Call resort/staff first aid.
    • Compliance with all Manning Park Guiding Values, policies, and procedures as outlined in employee handbook and Patrol…
    • On-call evening shift for the resort and staff first aid.
    • Ensure guest and safety through identifying and mitigating hazards, maintaining all ski area ropes and…
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    • Safe and efficient operation of snow grooming equipment, including a variety of snow cats and attachments, grading equipment and other heavy machinery.
    • Knowledge of the park and surrounding area (or intent to learn).
    • Provide correct information on the resort facilities, Alpine and Nordic skiing, campgrounds,…
    • Employee discounts at resort restaurants, pub, retail store, and day lodge.
    • Oversee daily reconciliation of transactions from resort POS systems and payment…
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Job Post Details

Alpine Guest Services Agent - job post

Manning Park Resort
2.7 étoile(s) sur 5
7500 Hwy 3, Manning Park, Manning Park, BC V0X 1R0
18,50 $ de l’heure - Temps plein

Détails du poste

Salaire

  • 18,50 $ de l’heure

Type de poste

  • Temps plein

Quart de travail et horaire

  • Weekends as needed
  • Holidays

Lieu

7500 Hwy 3, Manning Park, Manning Park, BC V0X 1R0

Description complète du poste

Do you love exploring, playing in the outdoors and making new friends while hanging around the campfire, by the lake or on the ski slopes? Well, we have that, and more! Manning Park Resort is a year-round resort located between Hope and Princeton, BC. If you are ready to leave the hustle and bustle of city life, and enjoy outdoor fun and adventure, this place is for you. Staff housing is available, so your dream of living in the mountains is part of your adventure at Manning Park Resort.

We are presently searching for our next great team member as a Alpine Guest Services Agent to join our Alpine Guest Services team. If you can provide our guests with an amazing experience, combined with working as an energetic part of our resort, we want to hear from you.


Responsibilities include: (but not limited to)

  • Assist guests with products & services; in-person, by phone, and/or by e-mail
  • Provide guests with information about Alpine Services and Manning Park Resort.
  • Prepare guest orders of rental equipment and tickets; processing payments through point-of-sale system.
  • Distributing pre-purchased rentals & tickets and registering Snow School participants.
  • Tech and adjust the rental equipment to meet specific customer needs.
  • Tuning and repairs of Guest Alpine Equipment.
  • Maintain a safe & clean environment for the customers and colleagues at all times, including cleaning washrooms and keeping the Alpine Guest Services building sanitized.
  • Set up and take down crowd control measures and snow school signage.
  • Shoveling snow and maintaining a clear and ice-free environment around the AGS Building.
  • Assist with Snow School Lessons if required (if certified).
  • Administer online reservations
  • Follow outlined policies to find solutions to guests issues
  • Offer technical support for online purchases
  • Assist with sales system issues and reports
  • Assist in the marketing, promotion and sales of Manning Park Resort products (ski school, group bookings, season passes and/or day tickets).
  • Other tasks as required.


Job Requirements / Qualifications:

  • Strong customer service skills
  • Ability to work in a fast paced environment
  • Will be required to work Weekends & Holidays
  • Must be approachable, dependable and a strong team player
  • Good physical condition; ability to work in outdoor, adverse weather conditions and perform manual labor
  • Previous knowledge of the ski hill is an asset
  • Previous use of a Point of Sales System is an asset
  • Level 1 or higher Ski or Snowboard Certification is an asset


This is a Seasonal Position, so you must be able to commit to the role for the full Winter Season (November-April). As a seasonal team member, you may be presented with opportunities to cross train and support in other departments to meet seasonal demands.


Benefits:

  • Free Rent – Bi-weekly Utilities of $170 (Including water, hydro, waste & heat)
  • Free Seasonal Activities Pass (Alpine & Nordic in Winter, Boathouse in Summer)
  • Free Rentals & Lessons (Alpine & Nordic in Winter, Boathouse in Summer)
  • Regular Grocery Pick Up Service

  • Food & Retail Discounts in our Country Store, Pinewoods Restaurant, Bears Den Pub & Daylodge


Be Your Natural Self
At Manning Park Resort, we celebrate individuality and are committed to fostering an inclusive, respectful, and nature-focused workplace. We welcome applicants from all backgrounds and make hiring decisions based on experience, qualifications, and fit.
Join us and help make a difference. Apply today!

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