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BDS Heavy Haul is a North American leader in specialized transportation, delivering oversized and overweight solutions across Canada and the United States. With a modern, adaptable fleet and a strong safety culture, we are continuing to grow and are looking to add a Heavy Haul Dispatcher to our operations team.

This role operates on a 10 days on / 4 days off schedule and reports directly to the Operations Manager, working closely with the broader operations team including Project Manager.

Position Overview

The Heavy Haul Dispatcher is responsible for the day-to-day coordination and execution of loads across the fleet. This role ensures operational efficiency, driver compliance, and on-time performance while maintaining clear communication between drivers, operations, and maintenance.

Key Responsibilities

• Coordinate and dispatch loads across a multi-axle / specialized fleet (RGN, lowbed, multi-axle configurations)
• Build and manage daily/weekly dispatch plans in alignment with project timelines and customer requirements
• Act as the primary point of contact for drivers; provide direction, support, and issue resolution
• Ensure drivers are properly prepared for each job (permits, routing, securement, PPE, job details)
• Monitor and enforce Hours of Service (HOS) and log compliance
• Track load progress and proactively manage delays, changes, and customer updates
• Coordinate with Project Managers on execution of complex or multi-piece moves
• Work with the Fleet Maintenance Coordinator to schedule servicing, repairs, and preventative maintenance
• Ensure equipment readiness and optimal fleet utilization
• Review and verify load documentation (BOLs, permits, inspection reports)
• Assist in route planning, including height/weight restrictions and jurisdictional requirements
• Coordinate pilot trucks, escorts, and third-party services as required
• Support cross-border shipments including documentation and communication with customs brokers
• Maintain accurate dispatch records and system updates (TMS / tracking platforms)
• Participate in after-hours/on-call support as required during scheduled rotation

Qualifications & Experience

• 2+ years dispatch experience in heavy haul / specialized transportation
• Strong understanding of oversized/overweight regulations across Western Canada
• Experience with multi-axle configurations, permit planning, and route restrictions
• Working knowledge of Hours of Service (HOS) and compliance requirements
• Experience coordinating maintenance schedules with operations
• Strong problem-solving and decision-making skills in a fast-paced environment
• Excellent communication skills with both drivers and internal teams
• High level of organization and attention to detail

Assets:

• Experience with cross-border (Canada–US and US domestic) operations
• Knowledge of permitting and routing in multiple jurisdictions (including Texas, Alberta, and surrounding regions)
• Familiarity with TMS/ELD systems (e.g., Isaac, Samsara, etc.)

What We Offer

• Competitive compensation based on experience
• Structured 10/4 schedule supporting work-life balance
• Opportunity to work with a well-established, safety-focused carrier
• Growth potential within a rapidly expanding operation (including U.S. and Eastern Canada expansion)
• Supportive team environment with experienced operations leadership

Pay: $70,000.00-$100,000.00 per year

Benefits:

• Dental care

Ability to commute/relocate:

• Acheson, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Transport dispatch : 2 years (required)

Work Location: In person