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Job Post Details

Service Advisor - job post

3.4 out of 5
17708 111th Avenue NW, Edmonton, AB
3 000 $ par mois - Temps plein

Détails du poste

Voici comment les détails de l'offre correspondent à votre profil.


  • 3 000 $ par mois

Type de poste

  • Full-time

Quart de travail et horaire

  • 8 hour shift
  • Weekends as needed
  • Day shift


17708 111th Avenue NW, Edmonton, AB

Extraits de la description complète du poste

  • Assurance Dentaire
  • Assurance Maladie Complémentaire
  • Assurance Vision

Description complète du poste

Job Title: Service Advisor

Location: Edmonton, AB

Job Type: Full-time

Job Description

Position Summary: We are looking for a Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! Subaru City is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our dealership. Your love of the automotive industry, cars in general and dealing with the public coupled with your commitment to delivering the highest level of customer service, while overcoming day to day obstacles will ensure your ultimate success to become a Fabulous Service Advisor.

Key Responsibilities

  • Own providing exceptional customer service to our valued clients by exceeding their needs and expectations Answering incoming phone calls and inquires related to vehicle servicing.
  • Meet and greet customers arriving for service appointments.
  • Create quotes and work orders for vehicle repairs.
  • Consult with automotive technicians regarding required repairs and or maintenance work and provide repair options to our clients including providing clients with in-depth information about available aftermarket and OEM part options.
  • Provide the clients with regular information and updates regarding the status of vehicle repairs Work with the parts department to determine parts availability and scheduling of future service appointments.
  • Complete and close repair orders Advise clients about warranty protections and potential cost savings Review the repair order and service performed with the client after the service has been completed Your Capabilities And Credentials.
  • Minimum of 1 year dealership experience in a Service Advisor role required Automotive knowledge is an asset.
  • Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Ability to thrive in a fast-paced environment with many priorities

Qualifications and Requirements:

  • Proven experience in a similar role, preferably within the automotive industry or in a customer-centric sales environment.
  • Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.
  • Strong customer service and relationship-building skills, with a focus on delivering an exceptional customer experience.
  • Proficiency in using CRM systems and digital communication platforms.
  • Analytical mindset with the ability to interpret data, generate reports, and make data-driven recommendations.
  • Self-motivated, organized, and detail-oriented, with the ability to prioritize and manage multiple tasks effectively.
  • Flexibility to adapt to changing priorities and evolving business needs.
  • Passion for automobiles, particularly Subaru vehicles, is a plus.

Joining Subaru City as a Service Advisor provides a unique opportunity to contribute to the success of a leading automotive dealership and engage with customers. If you are a proactive and customer-focused professional with a passion for the automotive industry we invite you to apply for this exciting role and be a part of our dynamic team.

Job Type: Full-time

Pay: $3,000.00 per month


  • Dental care
  • Extended health care
  • Vision care

Flexible Language Requirement:

  • French not required


  • 8 hour shift
  • Day shift
  • Weekends as needed

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Edmonton, AB T5S 0A2: reliably commute or plan to relocate before starting work (required)


  • Automotive Service: 1 year (required)

Work Location: In person

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