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Job Post Details

Settlement Workers In Schools (SWIS) - Requiring fluency in English, Kinyarwanda, Kikongo, Lingala, French and others languages - job post

School District #36 (Surrey)
10 avis
Surrey, BC
33,04 $ de l’heure - Contrat, Contrat à durée déterminée
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Détails du poste

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  • 33,04 $ de l’heure

Type de poste

  • Contrat
  • Contrat à durée déterminée

Quart de travail et horaire

  • Weekends as needed
  • Evenings as needed
  • Evening shift


Surrey, BC

Description complète du poste

This position requires fluency in English, Kinyarwanda, Kikongo, Lingala, French, Tigrinya, Amharic, and Swahili or a combination of these languages

Fulltime position to March 31, 2025 with possibility of extension subject to funding

The Surrey School District respectfully acknowledges that our schools reside on the traditional, unceded, and shared territories of Coast Salish peoples: The q? íc?? y? - Katzie, the q'wa: n??'?n? - Kwantlen and the SEMYOME - Semiahmoo First Nations, who have been stewards of this land since time immemorial.

Surrey Schools values an inclusive school district where equity is deeply embedded, and diversity welcomed. We acknowledge the profound responsibility we all have in ensuring that our schools and district sites foster an atmosphere where everyone feels secure, respected, and valued. Our commitment to providing a quality education extends beyond academic excellence; we are committed to creating and cultivating diverse, inclusive, and barrier-free environments for all applicants, employees, students, and their families. Our identity, as Surrey Schools, is expressed in the shared values of openness, fairness and tolerance and recognizes the importance of diversity of identity and thought. We are an equal opportunity employer and welcome applicants from all backgrounds.

Surrey Schools, recipient of the BC Top Employers and Canada's Greenest Employer awards, is the largest school district in BC and the second largest employer in Surrey. Spread across one of the fastest-growing cities in British Columbia, Surrey Schools provides quality education to over 77,000 students with 124 schools sites and a variety of other learning facilities, offering a broad range of innovative programs and services to support the learning of our students. The Surrey School District team of approximately 13,000 employees works tirelessly every day to ensure that children are getting the best start they can, providing the preparation to be our leaders of tomorrow.

Working as a Settlement Worker supporting the Arabic speaking community you must be fluent in both English and Arabic languages.

Settlement Workers in Schools (SWIS) assist immigrants, refugees, and other eligible clients with immediate needs for settling in Canada and with ongoing integration into Canadian society. The primary focus of settlement workers in schools is to facilitate integration and settlement of newcomer families. SWIS specialize in supporting students with their transition to the education system, provide orientation, needs assessment, routine follow up, cross-cultural connection activities, and referrals.

This position will focus on supporting immigrant students facing settlement/resettlement challenges and provide support with mental health and well-being, language proficiency, cultural adjustment, isolation, discrimination, finances, high school completion, and pathways to post-secondary.

The Settlement Workers reports to the Manager, Surrey Schools Welcome Centre.

Fulltime positions effective immediately until March 31, 2025 (with the possibility of extension subject to funding availability)

Shift times may vary, and position may include split shifts and evening work. This position follows the district school schedule regarding spring, winter, and summer breaks.


Conducts settlement needs assessment, action planning, and provides referrals.

Provides settlement consultation (education system, transition to life in Canada, health and well-being, housing, community resources etc.)

Provides specialized programming to children and youth

Provides referrals to services, accompaniment, and short-term emotional counselling

Works collaboratively with the settlement and school teams to support transition to school for children and youth with complex needs and multiple barriers

Provides interpretation and translation, related to settlement issues, education and family needs.

Provides support with school registration and enrollment.

Aids parents in increasing their awareness of the BC education system and facilitates their involvement in school life.

Advocate on client’s behalf, when appropriate

Develops and distributes linguistically and culturally appropriate information/material

Provides orientation to school staff about settlement/newcomer issues and emerging needs

Assists schools with establishing and maintaining contact with “hard to reach” families

Organizes and/or facilitates settlement-related events and workshops in the schools

Organizes and delivers community connection activities, including English conversation circles

Conducts outreach activities

Provides service linking support to other organization

Maintains up-to-date files and records regarding services provided to students and families

Ensures the confidentiality of client information

Performs related duties as assigned



Oral and written fluency in both English and another designated language

Understanding of child development and youth issues

Ability to engage youth in activities and work with youth facing transition challenges and barriers to settlement

Knowledge of immigration policies and settlement issues

Knowledge of the culture(s) being served and an understanding of migration/settlement/adjustment challenges and ability to provide cultural brokerage

Ability to establish and maintain effective working relationships with individuals from diverse cultures and communities

Ability to adapt to changing situations and to develop and maintain rapport with students, parents, staff, and community members

Lived experience and understanding of the process of migration and acculturation

Knowledge and skills in negotiation, advocacy, conflict resolution and problem solving

Ability to respond with sensitivity to emerging situations and to use sound judgement when dealing with cross-cultural issues and matters of a confidential nature

Ability to assist educators with interpreting student needs and supporting cross-cultural awareness and bridging

Ability to work as part of a team as well as independently.

Ability to use computer equipment and software applications applicable to the position

Experience liaising with other service organizations and working with service partners


Grade 12 plus two years of post-secondary education in social sciences, social work or counseling or equivalent from a post-secondary institution recognized by the District

A minimum two years of experience working with diverse populations, and especially with newcomers to Canada. Experience working with refugees is an asset

Excellent knowledge of Outlook, Microsoft Office Suite, Multimedia (i.e., Teams, zoom etc.) and the ability to learn and adapt to new technologies required for excellent service delivery, as needed

Strong facilitation and communication skills, including the ability to deliver workshops to large groups and engage clients in services

Sensitivity to diverse cultural values and individual experiences

TESOL Certification and teaching (formal or informal languages classes will be considered an asset)

Ability to work a flexible schedule to support service delivery needs during the evenings and weekend hours as needed


Valid B.C. Driver's License is required as position may include work at multiple sites.

This is a unionized position that offers an hourly wage rate of $33.04 per hour plus a liberal benefit package including pension, health, vacation, and sick benefits. Effective dates according to the Collective Agreement.

Interested and qualified applicants can apply by clicking the "apply" button to the right of the posting, by 4pm Friday March 1, 2024

Please be sure that you have received a confirmation from Make a Future that you have applied to a specific posting. Without this confirmation your application will not have been submitted.

Note: Successful applicants will be required to consent to a Criminal Records Search prior to employment. This is not required at the time of application. Only those applicants selected for interviews will be contacted. To all others, thank you for your interest.
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