Emplois Customer Service $80 100 - Oshawa, ON

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Vous avez affiné par : 80 100 $+ (défaire) Rogers Communications (défaire) défaire tout
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  • Experience integrating DRM (Digital Rights Management) solutions, search and recommendation engines, analytics and customer measurement, advertising platforms,…
  • Work with cross-functional teams to be an advocate for the customer experience and lifetime value.
  • Experience in and a passion for residential services and/or…
  • This also includes supporting operational performance & quality of service in adherence to Federal & Provincial legislation.
  • Travel Requirements: Up to 25%.
  • As the manager for merchandising Planning, you will work closely with our Rogers Brand and Creative Services, Hardware, Residential Service and Merchandising…
  • The Director CEX Strategy will be accountable for supporting customer satisfaction, creating innovative customer experiences, and providing thought leadership…
  • Customer Experience: greeting, hosting, hospitality, follow-up.
  • Product Knowledge: Wireless, wireline, and services, next gen technologies, solution selling.
  • Pull and galvanize complex customer profile and interaction data sets to map and optimize customer journey and experience.
  • 1+ Years Rogers work experience.
  • Ability to work effectively and independently on multiple simultaneous tasks within a fast paced high tech customer service oriented environment.
  • Work with all internal departments (Rogers Media Sales, Elevate, Creative Services, Promotions, etc.).
  • Create media plans that surpass customer needs and…
  • Write microservices, maybe even some front-end code.
  • Work with one or more of the following: Cassandra, Kafka, elasticsearch, Redis.
  • Expertise in a few SaaS areas such as Video, Email, Billing, Authentication, Audio, CDN, Cloud Services.
  • We are currently seeking an experienced and dynamic…