ZEDD Customer Solutions
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ZEDD Customer Solutions - Avis

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Long term is not ideal and can be stressful. but short term wasint bad. The problem i had was that they did some things that would not be legal And goes against by laws
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Cooperation and Team work , lots of area for new learning , great team leaders and managers , clean and safe environment , parking concessions and safety , easy leave considerations.
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Fixed shifts
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Co workers are great and management is unprofessional. They don't care about your personal life or appreciate your hard work. They treat you like a number and not a person
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Good experience.As employees you will feel good growth every day. As per it comes to improving your communication you're at the right place. They will train you to make sure that you succeed in a positive way
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It was a good experience. I enjoyed working with this company. the work atmosphere is good. They do not want to miss their " human resources " once you are in.
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If you like minimum wage, and just need something to pay the bills this is a great opportunity to grow! Lunch room, Subway underneath, decent breaks and overtime available Spent literally every moment at work at the computer on the phone making calls to customers who aren't always pleased to speak with you. If you can tune that out, than this job is for you! Best Wishes and Good Luck
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Managed by highly qualifies management.Great experience and services offered.Highly team oriented and consist of a creative environment.Work gets more exciting and interesting day by day.
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During our global pandemic, while our province is in a declared state of emergency, Zedd Customer Solutions is continuing to run business as usual. Apparently calling people unsolicited to upgrade their cable packages, or their satellite radio subscriptions has been deemed an essential service. More essential than the health and safety of those of us hired to create that profit and drive those sales. We are not customer care, our authority lies solely in increasing revenue. Many employees at Zedd have babies or young children at home, and a lot of the people working at this minimum wage job, including myself, have chronic preexisting conditions. Not to mention the employees who are seniors, or who take care of elderly parents. I heard numerous times, first-hand from upper management that the novel coronavirus "is just a common cold" and that "we are all going to get it anyways". Price gouging pensioners on a fixed income should not be considered an essential service and the fact that it has been allowed to be classified as such is morally reprehensible.
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I came across people with great enthusiasm almost everywhere. It is not easy for anyone to pursue a sales job which is really fast paced. I am glad I made new connections.
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management and team leads were very helpful always try to give extra training to achieve goals. also have ongoing group training sessions every month.
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a typical day at work involves, logging in to the phone dialer. Waiting for customers to call you and giving solutions to solve problems with specific items.
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Goal Oriented, Leaded by Leaders not boss, Team Lunch, Sales Commission is good depending on the Campaign, Flexible Hours, Motivating environment, Good Clients.
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Great place to work. Management is good. Pay checks on time. Benifits after 3 months. Simple processes to work. Had a great team to work with. Helpful team leaders.
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great work place, amazing people and loved the work environment. It's fast paced job but still we were able to manage every calls and helping customers.
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Training was adequate, the people were generally nice. Most of management was kid and understanding. Regular progress reports were given. Encouraged to meet sales goals with fun initiatives and prizes.
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It's ok but salary can improve Lack of transparency integrity. Too much centered on making sale but lacking in compassion or concern if customer can afford the products.
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That Job is very close from my home...Flexible hours are provided by them...Full hours got..........positive experience....Calm environment and People and Managers are always ready to help.
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There was only one decent manager I knew and they no longer work there. Other managers are unreliable and might lie to you if there isn’t written proof of your arrangement. but it paid the bills, I would recommend applying elsewhere if you have the option though.
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Beware and do not work here. Unappreciative people here. You will regret working here, better to be employed elsewhere for your time. Not worth minimum wage.
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They will train you to be a call centre professional in terms of adapting your skills set to the Sales Campaigns that would best fit you. Management will over see your performance via their quality control to give you proper care coaching for improving yourself. The pay is not so very rewarding for a long term consideration.
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It was a relaxed working environment. Was given the option to work over time everyday as well. Contacted existing Rogers customers to offer better internet packages to those who had been going over their internet usage.
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