I am part of a team which provides emergent shelter care for youth, between the ages of 16-24 years. We are responsible to overlook that the house is safe, basic needs such as food and shelter are met, as well as household chores are being done by the youth.
My coworkers are supportive and communication is strong between all of us, as we must all be on the same page about the house's activity and residents.
The difficult part about the job may be that we must be alert and able to think quickly on the spot: fights have erupted, name calling done, difference of personalities, inappropriate body contact, to name a few. We have had to keep in contact with the police and ambulace on some more shifts than the others.
I have learned to be open minded, show leadership, and problem-solve in a quick paced environment. I have also learned that not everyone will get along quickly; that people come from all walks of life and them showing a bad attitude to one another, may be a personal reason, which I remind others and myself of.
Seeing residents have positive changes in their life, good team work