Avis des employés pour Dispatcher chez XPO Logistics
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Fast pace, some slow times. Deals with angry customers can be hard. Managers listen and try to help, also trying to do more fun activities. Need to hire more people.
Benefits, great people
Not a lot of training
Coordinate with drivers to make sure they are on time for their deliveries. Answer phone calls and review feedback from the customers. In evening merge all the orders and then plan deliveries for next day and send phone calls to all customers.
I don't have much to say Employee turnover is high and they operate expecting that. QOL is not in the vocabulary Hours and scheduling is poor Dishonesty is rampant within management
will hire almost anyone
will hire almost anyone
The vice president is the main source of all the problem. He is very arrogant and rude. He thinks he is always right and his jokes are funny. He blames everything on his managers and employees. It's a revolving door, people are coming and going every week. Working environment is super stressful, drivers are out of control. You never get your lunch break. You always have to work on holidays. All the senior employees quit and there is no one to give you proper training. Worst job ever!
Paid on time
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Only manager that knew what they were doing left. After she left everyone seemed to have followed. Training sucks and you have no breaks. Everyone hates their job. The big boss doesnt care at all about his employees
Worst management I ever saw. Salary is a joke. They do not care to improve anything. The vice president of marketing is the worst for this company. I never met the people above his position, but this man is too much.
Good colleagues but most of them left
Do not aply. Find another place to work.
Company is very poorly managed and has very high turnover as you will be forced into working every weekend. Good experience for entry level individuals. Poor training and management. Company can not keep talent as you will meet a new coworker or manager regularly.
Poor work life balance
Run for the hills. If you are looking to work somewhere that violates and constantly breaks labour laws, then Xpo is the place for you. Every workplace has their issues, but this place by far takes the medal. Management was a nightmare. If you even think to discuss with them what they are doing wrong to you as an employee, they all team up against you to silence you. There's also no point of HR as they are close with the boss so they will never understand your side. Oh, and you're being hired in for $16 but everyone else is receiving a higher pay than you are. That's not because of how long someone has been there, but because it's beneficial for them. Hence why they will tell you not to discuss your pay with anyone.
Your coworkers that go through the same things you do
The management at this place have no concept of dealing with employees. They don't take the time to show you anything because most of the time they have no idea what they're doing.
Free lunch on occasion
no breaks, no lunch, long hours
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