Avis des employés pour XPO Logistics - Mississauga, ON
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Mississauga, ON37 avis
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toxic environment, poor senior and middle management, no direction, no values or culture, Owner only cares about profits NOT people,and what they contribute to the company, ALL lip service and lies....
too many to mention
Day shift had 6 people doing the jobs of double that. Night dispatchers were so stressed out they constantly made mistakes. 4 different mangers that would pass the buck to each other then turn off their phones. Very poor employee retention. No focus on fixing reoccuring problems, just on getting through the day. Treated their most loyal workers so poorly they left. Dispatchers blamed for not being able to contact drivers with no/full voicemails. Swaying focus on office issues without acknowledging the root issue i.e. "Please take your break" "Complete daily surveys" "check all emails and voicemail" no one to cover your station/written up for missing calls while handling surveys/not enough staff to take calls while listening to all voicemails. Paid below industry standard even after min wage went up. Had regional bosses come out to blow hot air at us and fired the employee who kept bringing up pay.
occasional free food
Lean Staffing, low pay, bad management
If you want to be treated like ? XPO is the place for you. You will never be happy the company xpo will make sure you hate coming to work. Just trust me on this
Xpo will suck the life out of you in no time
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Let me gather my thoughts about working for 2 months at XPO Mississauga XTN (Not to be confused with XPO Ikea Last Mile Miss.)...
Was a temp promised work until 12/29, but was cut unexpectedly around American thanksgiving due to “lack of work”. The HR manager avoided telling me when my last day was (it changed three times) and who’s decision it was. The ending was abrupt but even though I’m currently jobless I feel a sense of relief not to be there anymore and I’m happy to be cut free at the end of the day from this absolute nightmare of a job. From day one you’ll notice their Dixie building is very dirty. On several occasions I’ve seen one very tired janitor walking around but I’m not sure what she does all day. The women’s restroom on the 2nd floor has had dried liquids running down the wall the entire time I’ve been there. You won’t want to bring a lunch either for fear of bacteria through their dirt-crusted employee fridge. Free coffee is very generous from management but never see anyone drinking it so draw your own conclusions... The job itself is basically trying to get your own assignments done while being barraged by non-stop customs bond, damage and shortage calls because they are so understaffed that although employees work their hardest all day every day, they are extremely overwhelmed. Because the volume and nature of work for this call center job is directly affected by mistakes other employees or even customers make it gets much harder when everyone everywhere is making mistakes (e.g. not inputting correct delivery information or not getting a bond cleared for two weeks that is on your report because everyone is so just so overwhelmed) it will affect you directly as it sits in the - plus...
work was easy and the people were fun to work with. the work itself was very repetitive and very unsatisfying with little advancement or compensation in the company
Management seems to TRY to care about their team. But seems to lead other on in order to get the job done . I get it every new management has to show upper management that they are saving the company money . But if you forfeit good works salary to achieve that goal, then honestly you get what you pay for. If you been in the industry for a while, you can find better. This is more of a pit stop rather then a
Worked here for more than a yr in receiving department. Management has so much politics I can tell general manager needs to do something or maybe he is the main guy in charge. Two hired employees I worked with one was alcoholic and the other one low profile racist darama.. big mouth bully. As a young person I learned a lot working here but very disappointed.
Coordinate with drivers to make sure they are on time for their deliveries. Answer phone calls and review feedback from the customers. In evening merge all the orders and then plan deliveries for next day and send phone calls to all customers.
Company has decide to move a more autocratic management style. Little to no collaboration from Sr leaders. Disappointing as XPO was a good place to work. Plus little room for advancement.
Expect to work weekends frequently.
I join xpo ikea 1.5 month ago. I like it a lot. My manager make me feel special every day and tell me I am important to the business and always make time and answer all questions to me and help every one and show much support. I have fun team members and we all work in one together to get the jobs complete. We help out each other always and work in a team. It’s nice we celebrate birthday or a pizza with a great job done. I want to go with Xpo for a long time.
Nice team members, good manager, and learn I was taught patience for the customers
Taking bus home late at night
Fast pace, some slow times. Deals with angry customers can be hard. Managers listen and try to help, also trying to do more fun activities. Need to hire more people.
Benefits, great people
Not a lot of training
Workload is high, expectations same but if you want to put in the effort and learn you’ll do fine. Some frustration with working with people who only come to work to socialize and put others down who are doing their job. HR cares and does what they can to curb the bad behaviour, senior management needs to cut the dead weight, not make excuses to hang on a bit too long this annoys people who work hard. Example definitely the IT guy (such a fake; joke) and the Recruiter,(clueless, inappropriate) such a waste of $ watching that mess; finally over and hiring real skill!! There is growth; people are sometimes moved into manager role before ready but need that help from senior managers to show them the way. Sometimes just isn’t time but for sure chance to learn fast.
Learning; watching the change, growth; benefits
Working with people who have little skill, don’t want to work just take credit for what others are doing
If you like to sit on the phone all day and explain to people why their delivery hasn’t shown up on its 7th attempt. Listen to people scream and cry while management doesn’t care. Track down truck drivers who don’t speak English AND don’t care to even tell you when they’re a) showing up to work 6 hours late b) skipping deliveries you’ve CONFIRMED. Or c) have a broken truck for the millionth time and you have to reschedule their deliveries. This is the job. If the people I worked with weren’t so kind (because everyone is suffering tbh) working there would have been a human rights violation.
hr and manager is awesome they are helpful but supervisor in night shift he treat you like a slave... he always intimadate people and specially if your new employee he gonna always intemadate you...
long hours no family time
They are so nice and understand that your new and just starting. they have fun things like BBQ in the summer. For the hired on they do every mouth a player of the mouth to where they get a front parking spot and a gift card. they rake your picture and hang it up so everyone gets to know you.
you can blossom and possible get hired on
On the off mouths they don't have lot of hours to give
Pays minimum wage (below average logistics company standard) high rate for both employees and managers turnover. You will meet new employee and managers every week. And you will see people leave often. No training provider. Poor equipment. Employee are left to fend for themselves with issues
Experience and friendly coworker
Minimum wage, poor management, stressful hours, constant change to work schedule, no manager around when you need them, so many claims from customers. I could go on and on but please, find better jobs. XPO lastmile division should be your very very very last choice in life for a Job