As someone who has had experience working in other Strength and Conditioning sectors before, here are my thoughts:
GOOD. Better variety in equipment, esp the squat room + astro/functional/TRX rooms upstairs.
BAD: Revolving door for Personal Trainers. They have the bare minimum requirements for hiring trainers, and essentially care most about sales and getting clients to renew once their training package is up. Confusing, because a PT is supposed to take on a client for 3-6 mos, teach them technique, exercise selection etc, and ultimately set the person up to take care of themselves the rest of their lives.
But not here, reward is on getting them long term hooked, and your ratings and job security is compromised if they dont re-sign.
Bottom line: sales and membership, less on helping the clients
Use of the Gym