Poor Management/Lack of Empathy
Account Executive (Sales) (Ancien employé) – Alberta – 27 septembre 2019
In the beginning I thought I had hit the jackpot. Came in with no prior insurance background and by the end of 3 months had my level 2 insurance licence. Head office promised us the world, home office, expenses paid, support staff to handle submissions and admin work so we could sell, sell, sell. Started with no book of business so we needed that. Support staff refused to assist and only gave advice and did not know how to use the systems. Had 5 different managers in 3 years, only one knew how to coach us and they let him go. Bit by bit all the perks were whittled away and I was stuck with a manager that had no idea how coach/manage a commercial producer, advisor staff were verbally abusive, clients given to other staff even if they were one of my prospects/referrals, blamed for mismanaging files even with clear documentation to prove this was not the case. I could go on and on. In the end, instead of honouring what was promised or offering another position within the company they let me go. Along with everyone else that took their commercial producer program.