Waterford Senior Living Ottawa
3.7 étoile(s) sur 5.
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Waterford Senior Living Ottawa - Avis

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3.6Équilibre vie privée/professionnelle

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16 avis correspondant à votre rechercheVoir les 18 avis
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My experience working at Waterford

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L'avis le plus utile, sélectionné par Indeed
Working at Waterford has been very rewarding compared to the other jobs I had in the past. My manager at the time was very understanding, and cared for employees. I even had the opportunity to work as both a server and activities assistant, but I felt more comfortable with serving the residents. Working as an activities assistant is a great job especially if you want to know the residents on a “deeper”, but professional level. Also, working as server can be fun, but also stressful… if you can’t handle stress properly I wouldn’t recommend working as a server. I worked with great people who communicated well, but at times when things would get stressful communication can be hard. Overall, there’s no such thing as a “perfect” job, but working at Waterford Retirement Community on Bank and Hunt Club was very rewarding with some challenges throughout the way. You’ll definitely develop a lot of new skills, and learn a lot of things while you work there. I recommend giving it a try because everyone’s experience is different.

Points positifs

Good pay

Points négatifs

A lot of stress
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Absolutely the worst working experience i have ever had in my 25 years of cooking

It was unfortunately the worst working experience I have ever encountered in 25 years of cooking. Horrible management the Family who owns it also has no prior experience in the Retirement industry and it showed when I worked at the establishment it was cold heartless and unwelcoming, absolutely a visibly beautiful home on the inside but unfortunately that was the only good thing about this place. I would never recommend this place as an employer.

Points positifs

None

Points négatifs

Constantly watching employees withnthe camera's
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Its Beautiful

Its a great place to work. There is a team spirit here. People get along. Many long term employees. There is stability and leadership. People help each other.

Points négatifs

PSW are not serious and call in sick
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Great place to work

I worked at Waterford as a part-time server. Loved the atmosphere and the team. Flexible schedule and the rate of pay. Great management that always comes forward to make the residence and employees happy. Would definitely recommend this place.
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Réponse officielle de Waterford Senior Living Ottawa

10 août 2020
We take great pride in providing our staff with a beautiful work place environment for residents, families, visitors and staff.
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Happy place!

Get’s better everyday! Coworkers and residents are so lovely. Great pay & benefits with opportunities to grow with the company. Covid handled very well, felt protected and well supplied with masks, gloves, gowns...etc.

Points positifs

Pay & opportunity to advance

Points négatifs

Nothing
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Réponse officielle de Waterford Senior Living Ottawa

6 août 2020
Thank you so much for the great review. Happy to hear that the improvements we have made are starting to pay off.

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5 star experience.

An excellent place to work. There definitely a teamwork atmosphere. all the departments work together to give the residents a 5 star experience. The management team is organized, knowledgeable and easy to talk to. There is always a fun dress up day to look forward to and the staff participate.

Points positifs

great wages, beautiful building

Points négatifs

no late evening buses
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beautiful facility, lovely people, terrible management

management is terrible in treatment of staff. Staff are such good people, caring, hardworking and dedicated to the residents and their well-being. should have more pay for the amount of work they do because of being short-staffed constantly. little to no training and newbies expected to work independently in a day or two.

Points positifs

great people, wonderful residents and families

Points négatifs

terrible management, long hours, disputes for OT, it's a business and the residents are collateral damage for the bottom line
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Very disorganised

I was stationed here for half a year as a contract chef while these fools tried out three different exec chefs. The main problem here is they are trying to convince you they are a high end retirement home, but they are far from that. They are trying to create high end menus with low end ingredients.
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Réponse officielle de Waterford Senior Living Ottawa

31 juillet 2020
It is unfortunate to see this review on our page because we have never hired a contract chef. This position simply doesn't exist. We pride ourselves in the quality and presentation our culinary team delivers. We are praised by residents, families and visitors for the high quality meals and service we deliver.
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Awful place to work at; management is horrible, zero respect and honesty, deceitful

Management at the Waterford Retirement Community - Ottawa is horrible. They lie, cheat and exploit the staff and the residents. In every department, staff are forced to work long hours because they are short all the time. Staff are harassed and policed by management. Labour laws are broken frequently, and exploitation is at a high level. Some staff work over 13-hour shifts without overtime pay, proper breaks and a meal. Overtime hours are carried over to the next pay period, and no staff gets overtime!!! There is so much work that most days, staff do not get to take their breaks. They promise you something on paper and something else in reality. Horrible, deceitful and dishonest management ask the residents! Staff are amazing and compassionate, and residents are too kind.
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great people who care about the residents and staff

The Waterford is a great place to work. They look out for their staff. They are always looking for new ways to make life easier. They invest back into the company.
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Réponse officielle de Waterford Senior Living Ottawa

31 juillet 2020
Employees are always top priority. We take great pride in creating a family atmosphere where people can grow with us.

Emplois et carrières chez Waterford Senior Living Ottawa

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Great Place to work.

Great place to work and enhance your skills. As Life Enrichment coordinator, I always got the chance to apply the skills which I acquired from my professional life. Very Friendly Family-owned business.

Points positifs

Great place for getting training and new skills

Points négatifs

Nothing Much... It's growing and management is rectifying the issues.
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Positive work environment with lots of opportunities to learn and develop

The Waterford is a company where they set the bar high and if you're not afraid to show initiative and to go the extra mile for your clients/residents, this is a great work environment. Nice and welcoming colleagues and supportive management team.

Points positifs

Good work-life balance
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Réponse officielle de Waterford Senior Living Ottawa

31 juillet 2020
Employees are always top of mind and we strive to ensure that everyone finds that important balance between work and personal life.
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Amazing place to work

The Waterford is the most beautiful retirement home in Ottawa! The atmosphere is wonderful, the owners are amazing, the opportunities are continuous. The owners want you to grow and will provide any training to advance your skills and knowledge. It’s a place of work you are proud of and want to show off.

Points positifs

Endless training opportunities
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Réponse officielle de Waterford Senior Living Ottawa

31 juillet 2020
Thank you for your review. We take great pride in our staff development as we provide exceptional and meaningful training and education opportunities, not just in-services. The training we provide add great value to any resume and in return we have great pride in seeing the employees grow in to leadership positions.

Réponse officielle de Waterford Senior Living Ottawa

31 juillet 2020
We believe locally owned and operated does make a difference. Great things happen when the boss is in the shop.
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Great place to work

Everyone is part of a family and dedicated to working hard for our clients.

Points positifs

Cleanliness of place, level of service, quality over quantity

Points négatifs

Could use better communications
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Management is horrible

There's a reason Waterford's turnover is so high. Both hourly workers and management. Would be okay as a part time job dont kill yourself over trying to last full time there.
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Appealing at first but not good

Treated poorly by management, no opportunity to advance as any management positions are filled from outside and current employees are denied advancement. Seniority means nothing. Overworked. Understaffed in all departments. Employee burn-out rates are very high. Grey area for many labour laws, blatantly breaking a few labour laws. Working weekends is required. O work-life balance. Well paid.

Points positifs

Pay wages

Points négatifs

Everything else
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Note globale

3.7

D'après 18 avis
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Notes par catégorie

3.6Équilibre vie professionnelle / personnelle
3.6Salaire / avantages sociaux
3.5Sécurité de l'emploi / évolution de carrière
3.3Direction
3.5Culture d'entreprise
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