Warehouse One - The Jean Store
3.5 étoile(s) sur 5.
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3.5Équilibre vie privée/professionnelle

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187 avis correspondant à votre rechercheVoir les 188 avis
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Easy Job

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L'avis le plus utile, sélectionné par Indeed
I’m currently a PT Key Holder as the company got rid of my previous FT position due to Covid-19. The job is fairly easy and no previous retail experience is needed as we train on the job. The pay is okay and the discount is nice (50% off). There have been some ups and downs over the years but I think that comes with any job, no one and no company is perfect. I have met some pretty amazing people working here and am over all happy to be here after all these years.
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Bad management

Management is unfortunately extremely unprofessional. Management shares information that is meant to be confidential with other employees, gossips about employees behind their backs, purposely creates drama, etc. Management swears at employees and brags about how much more money they make than others. Was so excited to start working here as it looked like a very fun and good place to be, but later found out how toxic it really was.

Points positifs

50% employee discount

Points négatifs

Bad management, extremely unorganized
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Fun workplace, Great People

I have been at Warehouse One for over a year now, and sadly have to leave because I am moving. It was my first job so I was very nervous but the manager here is absolutely amazing, She helped me learn everything I needed to know to thrive with my position as a Keyholder. I have gained so many skills from the job and really broke out of my shell when it comes to customer service . It’s a very friendly and caring work environment!!!
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My experience at this company was terrible.

This company has an awful turnover rate because they hire bad managers. They don't care about their employees at all and the district manager is fake even though their company prides itself on being "real". Staff quit left and right because they don't give their store managers proper training and these managers are backroom managers who don't actually do any work. I would never recommend anyone work for this company especially if you are looking to grow within the company.

Points négatifs

No over time for management, you waste your time on training calls that you don't learn anything on and management is awful
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Poorly paid, terrible upper management

They expect full time to be open availability with a guarantee of only 25 hours a week at not even $12/hour and to do some manager duties. Upper management is non communicating

Points positifs

A good discount if you like the floral print clothes

Points négatifs

Low pay
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Friendly commited caring and real

It's a company that you think of the people you work with as family. The customer base is a lot of regular customers that you know them by name and they look forward to coming in to see not only the new fashion but to chat and tell us whats going on in their lives. Its exciting working for a company that is fashion forward and cares about the employees. Great employee discount.Can't say enough good things about working for such a great company.

Points positifs

Great employee discount

Points négatifs

Store location
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pretty good

I worked there for about 4 years. During my time I met some amazing people that made every shift amazing. They have a great training program and the current manager truly does whatever she can to make sure everyone has what they need to grow. Head office and higher management is going through changes so some policies/methods are a little weird. Plus wages are low and raises are very rare.

Points positifs

almost everything!

Points négatifs

low pay and some people don’t know what they’re doing
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Great workplace for all skill levels

I worked with Warehouse One for several years and have mostly good things to say about it. I was always well supported by my upper management, I met people from head office on several occasions. I was well recognized for my skill level and hard work. Job security is consistent. But it’s a great job to have whether it’s your first job to whether you’re experienced management. Management and head office recognize hard work when it exists. You’re empowered with the ability to make it right for customers— so it’s easy to diffuse angry customer situations. Some of the downsides are: there was no room for advancement once I hit a certain point. It’s still a small company and that means upper management jobs are few and turnover is next to non existent. Wage stays pretty much the same— there aren’t often any raises outsider of management.

Points positifs

Discount, Benefits for full time, atmosphere, management, coworkers

Points négatifs

Wage, no room for advancement
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Great company to work for in Canada

I starting working at this location this year and have had nothing but fun while working. It is my first clothing retail job as well. A typical day at warehouse one is to greet customers and inform them of the sales, re-approach them to see if they have questions or need a fitting room started, bringing them other items you think they may like based on what they have in the fitting room, etc., until you close the sale at the register. Management is very hands on and are working on the floor with you most of the day giving feedback and encouragement. The hardest part is keeping up with put aways when youre busy and the best part is helping people feel confident in themselves through their clothing! Nothing beats that.

Points positifs

Discount on clothes, scholarship opportunities, free gym membership, advancement opportunities.

Points négatifs

Gets busy really quickly at times
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Some decent clothing

Company is very micro managed, they focus A LOT on daily targets for individual employees so if you’re a quiet or shy person, you’ll never make your goals, then you get written up, they don’t listen to ideas, they expect a lot for little money, we were not given our raises with our review even though we were meeting expectations, due to COVID……….completely unfairIf someone was to steal from the store there’s nothing you can do about it except write an incident report and then it’s your fault anyway, no locks on change rooms to control what people are taking in and most people don’t ask, they just go ahead in especially if you’re working alone and helping other customers at the same timeNot allowed to leave the floor if you are alone which is normal but also not allowed to even have a water bottle under the counter to stay hydrated

Points positifs

Decent discount

Points négatifs

Not a good manager
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fun place to work

Warehouse one was just like any other retail store the duties require you to receive and ship stock, markdowns, signage change, to answering phone calls ,from helping the customers. This company was probably one of my best jobs I’ve had in retail. Cons my store was only able to have less than a handful of employees so there wasn’t much flexibility with our schedules. & There’s not much room for management but since it’s a Canadian based company they offer amazing benefits and have a bunch of programs. Even some for bourses for your College and or University.

Points positifs

Lots of down time to get what you need done.

Points négatifs

Long hours & small team
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Horrible company to work for.

The job itself was good, and management was decent. It was mainly the district managers. They dont care about you. Are vindictive and played they manager and assistant manager against each other. You are replaceable, and are made to feel like your not good enough and have done nothing, even though you've worked hard for the company especially during Covid and the company flipping management on you.
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Toxic workplace

If you want a job that has no chance of advancement, you work long hours and managers don't know how to schedule properly, warehouse one is the job for you! Managers are so mean and don't care about you or your outside life, they had me working 40-45 hours a week as a student and when I asked for time off the manager laughed in my face and told me no.... she worked like 30-35 hours. working with friends was the only thing that kept me going. But if you find yourself working with just managers I recommend literally anything else for work.

Points positifs

kinda okay store benefits.

Points négatifs

everything else
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Sad they Closed!

Warehouse one is an amazing company to work for. The support when issued arises from head office and the environment were amazing! Selling a product that could be stood behind at a price that was reasonable.

Points positifs

Great Atmosphere

Points négatifs

Long hours
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Great work environment

Overall, my experience with Warehouse One was great! I was employed at 2 different locations and I loved each one. I worked both sales associate and key-holder. The management is friendly and easy-going. Majority of the customers that come to the store are polite and respectful. One thing I really enjoyed about the company is that they are real and understanding. Another perk of the job is that the employee discount is amazing! Warehouse One works with employees and has great coaching skills. I would definitely recommend working at Warehouse One!

Points positifs

Employee discount, easy-going

Points négatifs

Can be competitive, hours fluctuate
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Committed, Caring and Real.

In my 5 years with Warehouse One, i was at 3 different locations and at all locations i had the support i needed to excel. There were lots of ways to get help from binders of information to other members of management to reach out to. Store level team members dont work off commission, so this opens the door to work with customers in an honest and real way. It is so fulfilling to help people feel good about themselves. With the resources that Warehouse One has available, you are able to help customers individually and realistically.

Points positifs

Friendly environment, team atmosphere, supportive management, relaxed yet fullfilling

Points négatifs

Limited hours available
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Absolutely horrible

I worked there for a few months and that was all I could handle. Absolutely no balance with anything. The District Manager is beyond unprofessional and treats the Staff terribly. The pay is extremely low. Managers have absolutely no say at store level. I wouldn't recommend anyone to work for the company.

Points positifs

None

Points négatifs

Everything
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Gong show!!!

The worst micro managed company - ever!!! Seriously. And for what? Selling second rate clothing. Strangely enough, it doesn't matter how well you perform, or how many sales you do, you must follow every stupid, little unnecessary rule that they have set in place, or they will fire you!! They have cameras in all of the stores. The cameras are NOT to catch shoplifters, but they are in place to spy on the staff. Slimy!!! Trust me please, if you take pride in your sales skills, DO NOT apply to work for this company!!!!!!

Points positifs

Zero Pros!

Points négatifs

The cash register is not of this millenium, The Area Managers are clueless, they don't understand professionalism, they don't stand behind their motto, some of the product has been around for years, they will fire you for literally nothing!!
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Overall work environment

It started out as a great place to work, but shortly after I was hired as manager the district manager that had hired me had left. The new DM was very unprofessional. She did not behave in a manner the was expected of WH1 management. It made for a very uncomfortable work environment......she wouldn't allow certain protocols to be followed. She lied to the company on numerous occasions to cover for for her unprofessional behaviors. I was poorly mistreated and had unsavory situations that arose that led to me having to resign from a position that I loved for fear of having my job being taken from me and my reputation tarnished because of such unprofessional behaviors of upper management. And as a company that claims to be caring and compassionate about their employees ...... I strongly felt that in my experience...that was not the case.

Points positifs

Discount

Points négatifs

Stressful work environment.
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Selling your soul to the devil

When I first started at warehouse one, it seemed like the perfect place to work. But a global pandemic, the biggest flood in 100 years, an ant infestation, an economic crash, really shows the true colours of company. All of my staff has been laid off due to Covid 19 so I had to deal with the flood on my own. The district manager avoided fort mcmurray like the plague and I had to ask my mother, my step daughters, my friend and her mom to fix up the store and get it ready to open in 72 hours. I took pride in the store and did everything in my power to make it happen. It was expected by upper management to bend over backwards for little to no pay, no support and when other managers from across our district offered to come assist, the district manager refused those offers and simply said it’s not necessary ‘she’s got this’. I had it ... but not without blood, sweat, tears, a mental breakdown and there was no appreciation from upper management. It was expected. The aftermath of the flood is still going on in the store. It’s shut down dressing rooms, there’s no usable back room for stock or for staff to eat. The floors are popping up and in places, a hazard for staff and customers. I was told by the district manager to rip up the floor and put mats down. When I brought up the fact that we’re the only store in fort mcmurray to not have plexi glass at the till I was told to put a table in front of the till making it next to impossible for customers to put there purchases on the desk and pay for them without discomfort. Despite the customer concerns and employee concerns brought - 

Points positifs

Employee discount

Points négatifs

Lose your self worth
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Horrible Company to work for

The most micro managed company I have ever worked for!! Managers have NO say in anything at the store level, which If they did the stores would do MUCH better!! People sitting behind a desk in a total differant province most of, if not all of have never stepped foot in a WH1 retail store!! Telling you how to do EVERYTHING!! Dont ever dare offer any ideas!! Maybe if they let their managers Manage it would be a much better place to work. SOOO Much email & reports & time spent responding to all the emails!!! and stuff they want done, leaves very little time to do your actual job!! Helping customers, making sure store is clean and presentable with displays etc. This company expect A LOT from their staff with no recognition or appreciation AT ALL!! I Worked very hard for a company that after 2.5 years of managing turned around and threw under a bus!! Took away a much deserved and promised bonus!! And my EI by lying about my last week of work there before the closing of the store!! Terrible Company to work for!!! Most everyone you talk to at the Head office are very rude and condescending!! Make you feel like you are an idiot, and that they are so much better then you!! So MUCH BS!!! WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE FOR EMPLOYMENT!! I should have listened to all the people that told me not to work here!!!

Points positifs

None

Points négatifs

Getting to meet my awesome staff over the years
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Note globale

3.5

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3.5Équilibre vie professionnelle / personnelle
2.7Salaire / avantages sociaux
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3.2Direction
3.4Culture d'entreprise

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