j ai appris a démonter les boites de vitesses selon les normes de la compagnie, le personnel est tres dévoué et toujours prêt a s'aider comme dans une famille...le superviseur apporte toujours son soutien, un milieu de travail multiculturel ou la discrimination n'a pas de place. l'aspect la plus agréable est travailler avec des gens plus expérimentés avec beaucoup d’années d expérience, l'aspect la plus difficile était de retrouver l'emplacement des outils
Représentant (Employé actuel) – Québec, QC – 22 octobre 2019
Depuis un peu plus d'un an que la haute direction coupe des postes partout au Canada. Ils coupent les ressources ce qui augmente la pression sur les quelques employés restant. Cette approche à été faite tout département confondus à travers le pays.
Decent place, only to be ruined by awful management.
Heavy Duty Mechanic (Ancien employé) – Edmonton, AB – 19 octobre 2019
Had a lot of potential to be a great place to work. The people are very nice and friendly, everyone is always willing to assist in any way they can. Benefits are average. Work environment is out dated but functions well. It's unfortunate that management is so poor. Employees are looked at as numbers and even when there are very obvious issues nothing is done to correct them. Management is more concerned about their bonuses then they are about the well being of their employees or customers. Customers are not treated with respect and cheated regularly just to get the numbers management desire. The turn over rate is very high due to the amount of unqualified personnel in higher up positions. Employees are miserable and scolded for anything they do. They would benefit very much if they got rid of several managers and hired more qualified personnel that know how to treat people and run a business. The constant back stabbing and unprofessionalism among mangers and personnel in higher up positions is why I would not recommend this company.
Human Resources/Payroll Assistant (Ancien employé) – Edmonton, AB – 6 octobre 2019
Good place to work, non-toxic environment. People were friendly and a pleasure to see every day. Despite coming in with little experience, the boss made herself available to help me whenever I had a question.
Shipper/Receiver (Employé actuel) – Langley, BC – 6 septembre 2019
Wajax is a big company but the managers are not hands on. The workers run the company under the company policies. staff is fun and friendly. The company is a industry leading in workplace saftey. Pay is good as well as medical plan for a Union position.
truck mechanic (Employé actuel) – Hamilton, ON – 4 septembre 2019
Do not waste your time with this company, is clearly on a downward slope and with the management that runs this place is obvious why. Non of the managers seem to have any experience with what are business is and have absolutely know idea how to manage this company. The only thing the management seems concered with is saving money to get themselves a big bonus at the end of the year. The pay is ok but definetly below the average. If they got rid of most of the managers and hired someone with some experience instead of someone with a degree that says they know what there doing this place would run a lot smother. They are not concered about getting customers or treating current customers properly we are slowly losing business to are competitors. the only perk for working here is the benefits are ok.
terrible mangement, low pay, you are treated as a number
Parts Representative (Employé actuel) – Rocky View, AB – 6 juin 2019
Very poor management, which puts a downer on everyone that works there. They have good benefits and a pension plan. They have a lot of upper management that don't really seem to have a purpose and not enough worker bees. That puts a strain on the work/life balance that they promote. Very high stress place to work
Commis d'entrepôt (Ancien employé) – Québec Province – 7 avril 2019
Si ça rapporte pas d'argent, ça ne vaut rien! Les clients sont traités selon se qu'ils rapporte à l'entreprise! La direction n'a aucune idée de qu'ils font. La compagnie traite ses employés de façon inégales et n’a aucuns scrupules dans leurs façon d'agir. Heureusement, les employés avec qui j'ai travaillés sont pour la plupart super agréables a côtoyer!!
avantages sociaux et collègues de travail amicaux (surtout les mécaniciens)
salaires inégales qui n'augmente jamais, direction de succursale incompétentes et magouilleuse, compagnie hautaine qui se croit meilleur que tout le monde
Heavy Equipment Technician (Ancien employé) – Mississauga, ON – 21 mars 2019
Management is mostly thinking about their own business from service and parts operation. If you audit the service and parts operation you will find many places to improve and increase the KPI. Safety is just a slogan and when it comes to reality, nobody cares about safety. Very unclean and air quality in the workshop is below the standards.
Help Desk Intern (Ancien employé) – Mississauga, ON and Toronto, ON – 18 mars 2019
A typical day at work would consist of working in a help desk call centre environment and working in a ticketing system. I learned how to take on printer issues, network issues as well as excel projects.
Engineer (Employé actuel) – Alberta – 4 février 2019
No opportunity for advancement. Safety is more important than profits or customers or staff until it costs a bit of money (even if it is a very large safety concern). Inventory has been reduced to the point where I can spend over a day trying to figure out how to get the right components for the customer where it should take 30min at most. Processes are constantly changing and never fully outlined so it is impossible to follow. Training rarely occurs so people struggle to do their jobs. Hiring staff for management pet projects occurs all the time and those staff don't have any work to do. Other staff way overworked and lacking the resources to be effective. Low-mid level managers have no power. Upper management makes decisions slowly and without knowledge of the details so they are the wrong decision. Have talked to other locations and they all have similar issues. It has been like this for about 5 years so it is well past time for them to have their stuff sorted out.
Good benifits but tainted by bureaucracy
Bureaucracy, too many complex processes, lots of workers hired to do nothing
Service Administrator (Ancien employé) – Toronto – 8 janvier 2019
Specific to the Toronto branch, the managers have terrible leadership skills & are only concerned with their year end bonuses. No sense on how to grow the business and get tasks accomplished or drive a focus. Women are constantly put down and ignored. On-boarding initiatives are very poorly conducted. Managers are very disrespectful and ignorant of how to deal with customers & have no industry background.
The company offers a good benefit plan and other perks.