Volt
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Avis des employés pour Technical Support chez Volt

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Fast paced customer service call center, high ques, quality customer service experience, high stress but easily balanced.
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Peers are very helpful when needed. Management is very knowledgeable and caring, easygoing, laid back surroundings, quiet areas, texting is simple. Customers are mostly easy work. Simple minded management and peers.
Points positifs
Overtime, long lunches, flexible, understanding
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this no longer company and thats for the better the pay was horrible and no room for growth in the company. the company has been shutdown for about a year
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I actually very much enjoyed working for this company. I only left because the on site location in our town lost its contract. I assisted customers with troubleshooting ios devices, mac devices, and account security issues.
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Not sure it’s just where I was located but it just seemed like a dead place when you went in , old desks all dirty and people’s hygiene was urrkkky but I guess it was ok
Points positifs
1hr lunch. +20max OT each week
Points négatifs
Boring
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Volt is a great company that will work with you in helping locate the best positions or current workplaces hiring. They go over key points to help improve your interview process.
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Great place to work, very understanding about situations that may arise, very careing and willing to work with you. easily a place i would go back to. if you're introverted? this is a place to go to become more open and really loved the atmosphere. Payday every week!
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Great people to work with, have learned a lot about various products and softwares. Learned great customer service skills that can be used in any situations.
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Pay for job was well below industry standard (An ongoing theme for HP) A role for password resets/call fielding/transferring became the primary support site. No the job description
Points positifs
not really
Points négatifs
Wages, location
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Working for this volt position was at apple supporting iphone products and services. Back then this was the original iphone when things were unknown and customers had many questions.
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friendly place to work very roudy most of the time do not work with your schedule management were cool to work with the money was well worth it easy to pick up hours easy to give away hours
Points positifs
breals
Points négatifs
they dont work with your schedule
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This was an extremely fast paced work environment and sometimes difficult getting help with certain issues. Whenever a problem was addressed the problem was fixed.
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This was a great first call center job. It taught me a lot about responsibility. The management could have been a lot better but they did what they could.
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It can lead to something better. In my case, it served as a bridge from blue collar to white collar work. I parlayed the experience I acquired into a full-time position in the same industry.
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It was a fun place to work, loved my coworkers. Just don't believe management when they tell you that they have a commitment from the client. After hearing no layoffs for months, they shut it down overnight with no notice to employees.
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Nice people on staff just not enough career advancement. Good staff they do what they can to place you in a good work environment. They will go out of their way to place you with a job in your field. Pay isn't great though and thats the only bad thing about the company.
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Are you looking for career advancement, possible raises, a strong work community? Then run as far as you can from Volt. They remind you from the start and I quote "this isn't a job, this is a temporary assignment that we can end at any time." This company doesn't see you as a parent, a student or even human. You're another seat taken in this dreadful building. Managers have no leadership skills, minimal experience and no intention of helping you. The higher up Operation Managers are just as bad and are quick to push you out the door over the most miniscule things. There's no paid time off, there's no holiday pay, there's no vacation time, there's nothing here for you but a high queue of angry customers and a headache. If you're a parent with children in school, don't apply. If you're a student needing an accomodating schedule, don't apply. If you're frequently ill and require constant doctor appointments,
Points positifs
None
Points négatifs
Disgusting facility, poor management, no advancement, no job security.
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I Worked at CND stationand Performed functional test on IPHONE, IPOD, and IPAD. I learned a lot about Apple product. It was a great experience. I did not have any problem and I saw different people with different cultures. They helped me improve in my position.
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Good work place, No longer exists from a buyout/merger deal but while i was there, good pay. OT hours always available. Fun coworkers normally. good training program that pays while training
Points positifs
none
Points négatifs
none
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nobody really cared about anyone. You had to be in the clicks to get anywhere in the company. Heaters wouldn't work in the winters and air-conditions failed in the summers
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This just is for people who like a call center experience. As my first call center job it wasn’t bad at all. They have specia days to dress up and give free stuff like prizes. I’ve won speakers and other small cool gadgets!
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