Volt
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Avis des employés pour Customer Service Representative chez Volt

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temporary position for chrysler finanical. and inbound and outbound calls dealing with existing customers addressing account issues and taking payments.
Points positifs
paid weekly
Points négatifs
temp position
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● Work-life balanceThey wouldn't listen to the availability you had to work and stick you in a position even after you say it wouldn't work. This also counted against you.● Pay & benefitsPay was very low for job procedures.● Job security and advancementThey rave on about job security and setyou up to train others only in turn to use them to replace you.● ManagementAfter contacting management multiple times to explain what happened at the job my calls were dodged. My items were thrown out. Overall a horrible company.● Culturea bunch of liars.● OverallManagement refuses to speak with you. They throw out your stuff. They set you up to advance in the company and have training the same people they replace you with. Then they blacklist you.
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Réponse officielle de Volt
9 septembre 2020
Thank you for sharing your concerns. We are very sorry to hear about your experience. At Volt, we take feedback seriously and would welcome an opportunity to understand what occurred in more detail so we may address. Since we do not have contact information for you, could you please contact contact us directly at hr_dept@volt.com? Even if we do not hear from you, we will investigate further and take all appropriate actions to ensure we are creating positive experiences for our employees.
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This company is a call center. There are many different departments within the company which offers customer service for short term and long term disability.
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The CSR positions requires heavy reading. The contract was for the Apple phone. I did not own a Apple phone and did not know how to use the phone. However, the manual used explained how to troubleshoot Apple systems. If the phone was not fixed in a telephone session, I directed the customer to send it in for service.
Points positifs
I love computer systems
Points négatifs
The fact that the phone call was timed was oppressive.
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Very good company. Recommendable to everyone. Everyone here is friendly. Good compensation and bonuses. Specially the stock option the they offer here.
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I have nothing to say at all. The work is good. Pays well. A Normal 9 to 5. Kind people. Relaxing environment. Nothing to say more after this.........
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Ive been employed by Volt since 2016 I have worked in warehouses, call center, clerical, and retail ! I enjoyed that as soon as you start a job application they are able to start you the next day
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Good temp agency to work for. They will find you some good work. Start out as a temp for someone. Then, I went ft within the next 90 days. The people are good to work with
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I would recommend this company to anyone who enjoys different schedules and working with a diverse environment. If you like competition this is the place for you to work for.
Points positifs
pay
Points négatifs
none
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My recruiters are awesome. I had assignments at a couple of popular companies. Represent yourself in a professional and courteous way and Volt will keep you busy.
Points négatifs
Hard to accumulate vacation time
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I have not worked for a Temp Agency before and I probably won't again, since I prefer hunting for my own job opportunities, that meet my individual needs better, since their opportunities are rather limited and I recognize the true value of my talents and my real market worth and I am willing to keep competing for the best opportunity, instead of being complacent. I believe that every one should form their own opinions, since each person's experience will be unique to their individual wants and needs. If you are trying to build a purposeful life, then you should treat finding a job, like it was a job. Research the Market, Network, Identify your Weaknesses, Keep Learning and Develop Yourself More, Think Like You Were The Boss, More woman are leaving Corporate America and starting their own Businesses and above all else Keep a Positive Attitude and Push Forward.
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Working at Volt is a fun and rewarding process. My only major gripe is that the company will be leaving the area due to unforeseen circumstances. This is a good company to dive into,
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I would avoid this company and save this option ONLY as a final resort. The company did not treat it's employees well and considered it's employees as expendable.
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A typical work day consists of you calling in to see if they had work for you, unless you were on a long term assignment. The work culture is relaxed
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I'm not sure if the company is around anymore. Great place to work, got a lot of job experience working here. Exposed to different jobs I would've never even applied for
Points positifs
Exposure
Points négatifs
When a job ends
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I was hired for temporary employment. I worked for United Health Care through Volt. I had hoped to be hired by them before the contract was completed.
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Working at volt was an adventure, every day it was something new as of food wise. We had a good delicious food truck located at our site and every month we got free food. The managers treat you like family and will work with you if you are having issues with family. I recommend this job to anybody looking for overtime and fun experience.
Points positifs
Free lunches monthly
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Was a very Fun Place to work. Was great learning about the new apple products and helping customers with those items. The management team was a greatly helpful team.
Points positifs
Apple
Points négatifs
None
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I love working for volt gave me an opportunity to work at apple and I love being around the company and different people. great place to work I cant think of anything wrong about that place
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Training was great in the classroom. When out on the floor, they said someone would be there to help. That was not the case. The programs used in training do not connect the way they do on the floor and needed help, but there was never anyone there.
Points positifs
Learned how to fix UVerse
Points négatifs
Report sent out to all employees about time in bathroom!
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My temporary assignment involved reception/switchboard responsibilities. Appreciated the periodic online training provided which included ethics and company security.
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  1. Customer Service Representative