Voicelogic - Avis

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5,0
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Stress free environment
Outbound Call Center (Employé actuel) –  Toronto, ON12 septembre 2019
The management are an amazing group of people that really work with your schedule. They thoroughly train you and make your duties very clear so there is no guessing on what you should be doing. If you do have any questions they are extremely helpful and available at all times. It is very laid back and a comfortable environment. The only con is sometimes there are slow seasons but again the management works with your schedule to give you as many shifts as possible.
Points positifs
Good pay, stress free, proper breaks, great staff, management and agents
Points négatifs
Slow seasons
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4,0
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Always something new to work with
Message Relay Operator (Ancien employé) –  Etobicoke, ON7 septembre 2019
Great variety to work with. Easy work. Manager is friendly. Hours are great. Great coworkers. Always hiring new people. Not sure how it is right now as it has been a few years since I've worked there.
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5,0
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Great staff, flexible hours.
Lead Generator (Ancien employé) –  Etobicoke, ON16 août 2019
I loved working for Voicelogic. Very flexible hours, I bounced from part-time to full-time. Depending on your work ethic, you will gain more hours.
Sometimes the work can slow down, it comes with the perks of having such a flexible schedule. Which they have been very open and honest about.
Friendly staff, helpful & amazing managers in the call centre. Overall I had a good experience here, and enjoyed working in a comfortable environment.
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4,0
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Good company to work with
Call Centre Agent (Employé actuel) –  Etobicoke, ON25 janvier 2019
Good Company to work with. Need to work on the number of available shifts though. Good working environment. Very flexible with there shift times but need to make more shifts
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1,0
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If you're willing to work to waste your time, here is the place
Call Centre Representative (Ancien employé) –  Etobicoke, ON6 septembre 2018
When I first started working at Voicelogic, they mentioned how it is an "on-call" position and hours vary during the weekdays. When you first start, your hours are pretty good but don't get too comfortable and let that fool you because of that all changes when you reached your one month working for them. They are ALWAYS hiring new people, which only cuts down the current employees hours. They'll keep cutting your hours to the point where you are out of work for nearly a month. I remember being able to work 4 or even 5 times a week when I first started to only being called into work for less than 3 days a week.
As a disclaimer, I was a full-time college student who needed some work and that was that one job available. It got worse during the few months to only working 3 times a month to no jo work for the entirety of December. What is the point in having an on-call job where you're hiring people which will only cut competent employees hours short resulting to little to no pay? My best advice, don't bother applying there. You're better off going on welfare than working for these lazy employers who only care about themselves.
Points positifs
Jobs are easy and chill.
Points négatifs
Hiring people every single day which will only cut down your hours.
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3,0
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Third Party
Senior Call Centre Manager (Ancien employé) –  Toronto, ON24 août 2018
Offered a great service with a great contract with Apple Technical support. Volt provides services to third party contracts employing from entry level to senior management.
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2,0
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B2B cold-calling
B2B/B2C Call Centre Representative (Ancien employé) –  Toronto, ON25 juin 2018
Typical call centre, where we would sell numerous products or inform customers of upcoming events and promotions. It was non-stop calling 8 hours a day.
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3,0
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Secluded and disorganized
Call Centre Agent (Employé actuel) –  Toronto, ON5 mars 2018
- Needs to improve scheduling and job security
- People need to know if they will not be working for an extended period of time
- Relaxed work environment
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3,0
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family like, cozy, not far from the station
Customer Service Representative (Ancien employé) –  Toronto, ON18 novembre 2016
The shifts that you are given are not consistent. you have to call in for a shift, which at times they may not have one available for you. Also if you finish a project then you have no job for the rest of the week.
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2,0
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the management team sucks
Call Centre Representative (Ancien employé) –  Toronto, ON26 février 2015
you don't have a set schedule first off so your stuck wondering if or when your next shift will be. sometimes they book you all the time then when you have a couple of appointments to go to they cut your hours drastically until your eventually not getting any hours and end up looking somewhere else haven't gotten any type of ROE from them and haven't worked for them for about 1.5 - 2 years now.
Points positifs
you have a job
Points négatifs
everything else.
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2,0
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Ok workplace
Customer Service Representative (Ancien employé) –  Toronto, ON24 août 2012
Ok workplace.
Unproductive work days..
Short hours and few days..
Constantly hiring while not giving current employees hours..
Management is not very understanding when a mistake is made..
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