VitalAire
VitalAire Canada
3,1 étoile(s) sur 5.
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Avis d'employé sur VitalAire

Over worked and stressed out all the time. Poor training

2,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
24 février 2015
A typical day at work is answering problem calls and complaints from customers. Also, fixing mistakes done by other people in the department who were not properly trained or lazy. What I have learned is that it does not matter how well you do your job, this company has no recognition for their good employees and they spend more time "babying" the ones that do poor work. Management is unfair and they have a tendency to pile on the work on employees who seem to do well because they don't trust the ones that do less well to get the job done efficiently. This could be corrected by proper training but the employees are trained by other employees and not by the supervisor or manager. In fact, supervisor is also new and comes from the outside not knowing anything about the company. Poor judgement from the company. I have met some great co-workers, but it is best too keep to yourself as a lot of them will be nice to your face and then throw you under the bus to get ahead. The hardest part of the job is feeling like you are doing everything and nobody else is pulling their weight. And when you are feeling overworked and look for help, you get no support from your superiors or colleagues.
Notes par catégorie
2,0Équilibre vie professionnelle / personnelle
3,0Salaire / avantages sociaux
2,0Sécurité de l'emploi / évolution de carrière
1,0Direction
4,0Culture d'entreprise
Points positifs
The benefits are good.
Points négatifs
Management not supportive and unfair.
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Branch Customer Service Representative (Ancien employé) - Kitchener, ON
I enjoyed my time at VitalAire for the most part. My local co-workers were great and we worked as a team well. Some other locations had more turnover and a less cohesive team (guess it depends on the employees hired). There are a lot of rules/regulations and decisions that come from Head Office that don't make sense or are somewhat redundant but need to be followed regardless - that is annoying.
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1,0
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Customer Service Representative (Ancien employé) - Kitchener
I couldn't give a lower score. This company does business like its 30yrs ago. 20 steps to do what should be done in 1 or 2. Staff is cold and unfriendly, management is no existent. I spent 6 week in the most stressful environment. It was a relief when I left!
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3,0
Équilibre vie professionnelle/personnelle
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Sécurité de l'emploi / évolution de carrière
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13 janvier 2020
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Manager (Ancien employé) - Mississauga, ON
Interesting company but management changes ensure stress and overall partnership with other national offices were lacking. Management sometimes seemed inexperienced and that involved stress.
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  1. Over worked and stressed out all the time. Poor training