VitalAire Canada - Avis

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1,0
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Management are not there for best interest of employee
Client Service Representative (Employé actuel) –  Vancouver, BC23 septembre 2019
Management are never there to help succeed. They collect a cheque and make your life as stressful as possible.
This is a good job if you have nothing else going.
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4,0
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Good company and good culture
BUSINESS ANALYST (Employé actuel) –  Mississauga, ON10 septembre 2019
Vitalaire is a professional organization with robust processes and practices. My role is fruitful and evolving for the betterment of the company. I recommend Vitalaire to one and all.
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5,0
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Great and positive work environment.
Territory Sales Representative (Ancien employé) –  Alberta8 juillet 2019
Great work life balance and a fantastic team.
Overall very supportive group of people.
Points positifs
Supportive team
Points négatifs
Salary
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2,0
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Terrible Work Environment!
CSR - Customer Service Representative (Ancien employé) –  Edmonton, AB8 juillet 2019
I notice that MANY people have the same complaint with this company; Management plays favourites. The second you voice your opinion or concerns or even struggles .. your out the door with no explanation. I spent 3 months at this company and never in my life have I been more stressed out while being trained. The person training me was constantly breathing down my neck and was told to NEVER hesitate to ask questions. Yet when I did ask questions my trainer was very noticeably annoyed and irritated and then would act all friendly to me when in front of the manager.
Management clearly had their favourites and when I was asked to be brutally honest... It was only to give them more fuel to criticize me. Also, they will constantly tell you when your first learning the ropes, " don't worry , everything is fixable." But if you do make a mistake, you get repremanded.
Don't work here. It's a waste of time, energy and not worth the stress. Way too many office politics.
Points positifs
Great benefits.
Points négatifs
Very poor managed, stressful training, not enough patience.
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2,0
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Don't do it!
CSR - Customer Service Representative (Ancien employé) –  Moncton, NB14 juin 2019
One of the most toxic poisonous work environments I ever worked in. Management had their favorites and liked to micro manage the rest while letting their favorites do what they want. Management had a vague idea at best what employees did day in and day out as a job. Short staffed and people doing the work of 2 people on a daily basis. Zero opportunity for career advancement and zero interest in coaching and one on one meetings. Management consisted of people with barely any social skills or experience in the field. Constant absenteeism but nothing done about it. Close minded when employees offered solutions for the better of the team/company. This company lacks any common sense or direction. Lack of respect for its clients and employees!

Would NOT work here again and would NOT recommend anyone to apply here. There are thousands of other places worth your time/effort.
Points positifs
3 weeks vacation
Points négatifs
Favoritism
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2,0
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Worst Managed company 2018
Driver (Ancien employé) –  Saskatchewan19 mai 2019
The worst run company to ever work for. You get hired over the phone by someone in HR down east (never get a real interview), then you are hired onto a company that doesn’t care about your life outside of work. Horrible-long hours, awful vacation (2 weeks after slaving for over 40 hours a week, for 52 weeks straight.), terrible supervisor/ manager balance. Your direct supervisor “runs” the office far too chill (let’s people get away with being late or taking mondays off all the time), and has obvious “favorites”, and was a downright pleasure to work for...
But your manager runs it so strictly, that when you find out that someone may be getting fired, bring it up to your supervisor, who then tells your manager and fired you. (For no good reason). Oh, and doesn’t have any actual business degrees I may add.
The hours are terrible, because you are expected to work overtime. And go on call once a month with little training for emergencies. I was a driver I never should have been on call anyways.
Plus you work with a laughable amount of co-workers (6) and are expected to do the job of 2 people anywhere else. All while making far less than your adverceries.
In conclusion, this company will go under with the current management. Please fix this, or your company will go under.
If I had some advice for this company, I would say to put your employees before your corporate greed, and realize when you constantly fire people for no reason, your team morale will stay low.
Points positifs
Up to $15 lunch expense when out of town. Freedom when in your van, away from people in the office.
Points négatifs
Low wage, long hours, laughable management, garbage HR
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3,0
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Poor management
Administrator (Ancien employé) –  Mississauga, ON6 mai 2019
Employees are told to voice concerns but once voiced, are reprimanded or fired.

Management does not listen to front line workers so referrals are lost.

Co workers are overall amazing.
Points positifs
Co workers are fun.
Points négatifs
Management doesn't support employees.
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4,0
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Great company and values
NA (Employé actuel) –  Head Office29 avril 2019
Good company with room for improvement. The focus is on healthcare and it shows, so thumbs up!

Employees are dedicated and very nice to work with. This company offers good work-life balance and salary, and there's definitely an opportunity to advance but you have to pave your own paths. Management is lacklustre, but a few are inspiring and can freshen up the org.
Points positifs
Colleagues, public reputation
Points négatifs
Culture
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3,0
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It's not just about the money!!!!!!!!!!
Sales (Ancien employé) –  Calgary, AB25 avril 2019
Terrible work / home balance, management didn't care as long as goals are met and $$$$$$$$$'s are coming in. Good salary, and lots of room for advancements
Points positifs
good money
Points négatifs
terrible work / home balance
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1,0
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Head office is leading the rest of the company into dismay
Vitalaire staff (Ancien employé) –  Mississauga, ON26 février 2019
Overall the company appears to make initiatives and have all the theories to improve the organization and it’s employees but that always falls flat. Despite countless meeting and false initiatives.
Management do not know how to implement their ideas- they are too concerned with office politics and who gets to be the teachers pet. Staff in my department are not adequately trained - they hire staff with the same aggressive attitudes as they have who either have poor communication skills, social skills or common sense and could care less to properly train anyone because the management team instill their employees with the passion to climb the ladder by throwing everyone else off.So long as they can push some buttons and follow orders is all that matters. Gossip seems to be more important than the progression of staff and the company. Threats are often used as initiatives to do more work- even though the staff are over worked because targets can’t be met due to the increasingly high turn over rate and overall poor results from the company.

All in all poorly organized work place that will not get anywhere unless the current supervisory staff are stripped and rehired.
Points positifs
Hours
Points négatifs
Low income, high turn over rate, no opportunities to move up, toxic
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3,0
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Tough to advance
Senior Inside Sales Edmonton (Ancien employé) –  Edmonton, AB11 février 2019
Work hard, do well, but you may not advance very far. Tend to pigeon-hole employees and you get stuck in a dead end job. Nice enough people, decent product line.
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4,0
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Small branch local staff great to work with, direct supervisor was great.
Customer Service Technician/ Driver Delivery (Employé actuel) –  Grande Prairie, AB5 février 2019
Vital Aire has a work good culture but lacks the flexibility to act in micro economic was unable to adapt to local conditions. Unwilling to pay competitive market rates in Northern communities staff change over high in the professional category, due to this factor.

Super people to work with and clients were mostly great.
Points positifs
Good culture and possibility of advancement if willing to move
Points négatifs
Unable to pay local market rates for salaries
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4,0
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Productive work place
Driver (Employé actuel) –  Brampton, ON27 janvier 2019
As a driver your typical day is to load the vehicle and deliver/fill oxygen & other gases and medical equipment. Driver have to go same places every week.
Its a good place to work. Safety is given a very high priority here.
Coworkers and other staff is good & cooprative.
Points positifs
Good wages, good work & life balance.
Points négatifs
Heavy lifting, rotational on-call schedule
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3,0
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repetitive, labor intensive work
Fill plant operator / Warehouse worker (Ancien employé) –  Edmonton, AB16 janvier 2019
Typical day at work started with inspecting oxygen tanks, checking for annual dates and condition of tanks. Venting any excess oxygen out of tank. Roughly 2 people on team would inspect 1300 tanks a day. And then loading and unloading oxygen tanks from a racking system when the tanks were filled.

Unloading delivery trucks into warehouse, sending material out.
This same process continued roughly 15 times every shift. So we were basically running a repetitive system over and over with little to no variability. Plenty of paperwork to fill out as you are under the eye of health Canada, so you must dot every "I" and cross every "T" on your paperwork or there are consequences.

You are working in a small team environment with roughly 5 other people. And when one person is on vacation your daily quota is the same as when all 5 people were there. And if someone is on vacation and someone else is sick your daily quota is the same as if all 5 people were there because your providing healthcare products that must be delivered.

Your probably lifting 1000's of pounds of material every shift and doing allot of repetitive lifting. So if your physically strong and like repetitive tasks and can handle working with the same people in the same location every day then go for it.

Another difficult part of the job was when someone else quits you could/ will be expected to cover for that person and do most of their work for months at a time, until they hire a replacement. Consistent year round work due to medical needs provided good job security.

Good luck getting a raise,
  plus... they will give out 1% - 3% no matter how hard you worked or lack there of.  moins
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2,0
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Never any direction from Management
Administrative Clerk (Ancien employé) –  Mississauga, ON5 décembre 2018
This company is very management heavy and doesn't have a clue about the employees' tasks and responsibilities on a day to day basis. There is no formal training for the position once you get the job, safety is the number one priority but no one trains you on safety. It's sink or swim kind of mentality but don't mess up because you'll be out before you know it. Managers are hired but have no idea how to manage.
Points positifs
There are good ppl working there but no proper work ethic
Points négatifs
No proper work ethic
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3,0
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Environnement général
Administrative Assistant (Ancien employé) –  Joliette, QC26 juin 2018
Entreprise mondiale, siège social distant à notre emplacement de travail. Gestion difficile et réponse lente aux demandes, beaucoup d'insatisfactions de la part de la clientèle (patients).
Points positifs
Proximité de l'emploi
Points négatifs
Aucune pause, aucune supervision sur place pour prise de décision, délais trop longs pour demandes divers nécessités pour le bon fonctionnement de la clinique.
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1,0
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Very poor management. No structure to the business.
Driver (Ancien employé) –  Owen Sound, ON18 juin 2018
Local management could not make decisions. Would listen to a previous manager who took step down position. Asked for 2 weeks off to get married from the time I started until 3 weeks prior to the wedding. Never got an answer. Ended up quitting. The company had unresolved staffing issues from 2 years prior to my start. They never did resolve them to my knowledge. Very negative environment. The guys that trained me earned less than what I was hired at, one of them quit also.
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5,0
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good
INTERN (Ancien employé) –  toronto12 juin 2018
really good place to work. pleasant staff members. very helpful when it comes to figuring out a problem. amazing people to work for. highly recommended
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3,0
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Workload is not distributed equally. On call schedule is very demanding
Respiratory Therapist (Ancien employé) –  Ottawa, ON4 mai 2018
Family/personnal life is not respected on a regular basis.
Growth opportunity within company is very low
Equipment availability and new technology very hard to come to
Patient care well maintained
Points positifs
Salary/benefits
Points négatifs
Recognition, respect and equality
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4,0
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Enjoyable Place to work
Logistics Scheduler (Ancien employé) –  Kelowna, BC11 avril 2018
Great Employees! Enjoyed working for this company, great benefits package, pretty laid back managers, can be a bit of a crazy place at times but its the nature of the business.
Points positifs
Great Potluck lunches
Points négatifs
None
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