Good Team, Poor communication
Front End Cashier (Employé actuel) – Ottawa, ON – 18 octobre 2019
I have worked both as a production team member and a operation team member. The production team works full time hours to accept around 7,000 pounds of donations per day (varies by location), evaluates each item by quality and condition, and merchandise it on the sales floor. This work is strenuous and the environment is very dusty. I do not recommend this job for people with preexisting injuries or breathing issue. Meanwhile, the Operations team focuses on maintaining store front cleanliness, operating cash registers, attending to fitting rooms, and overall customer service. The team members, regardless of whether you work in the front or the back, are the best kind of people; they are a fun, caring, hardworking group with which you will form life lasting bonds with. even on the difficult days, having this team of people by your side makes it bearable. However, there is very poor communication between managers and the team, and even between themselves. This has lead to improper training of new employees, customers missing out on promotional deals, safety concerns, and scheduling errors.