uBreakiFix - Avis

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3,0
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its okay for the right person
Computer technician (Ancien employé) –  Edmonton, AB25 juillet 2019
they were great owners very freindly and accomodating but at the end of the day the organization wasnt there and the job description was never given and seemed to always fluxuate with little to no warning. team positive but not ever defining what that means to them or what the expecations were.
Points positifs
nice owners and rewarding work.
Points négatifs
lack of organization and communication
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5,0
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Enjoyable as both a customer and employee
Jr Electronics Repair Technician (Ancien employé) –  Mississauga, ON21 juin 2019
UBreakIFix considers themselves a service before anything else. As an employee if you not empathetic then you probably won't like it much.

For me knowing my every action fixes someones day as well as device brought enough self satisfaction to keep at it. Its an everyday hero job so the hours are a bit longer but your co workers are always there to help take it in stride.

Here your exposed to a copious amounts of software and hardware repair techniques which are both the most beneficial and hardest part of the job as entering fresh and without bringing many outside creative methods will leave you with very limited time to get on equal footing.

They do provide a series of power point like tests to attempt to streamline new and existing employees up to speed. most of them come across as aggressive popup ads that go in through one ear and out as soon as you finish them as hard engraved skill comes from repetition exposure from device to device.

My advice is become strong in hardware or software repair somewhere else then work you way here as there is very limited room for mistakes.
Points positifs
Lots to learn
Points négatifs
limited room for error, no real training
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5,0
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Amazing store and franchise with kind hardworking employees
Receptionist and Repair Tech (Ancien employé) –  Mississauga, ON9 mai 2019
Amazing work environment and store franchise with kind hardworking employees, extremely professional and quick repairs that always put customer service first.
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1,0
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Waste of my hard work
Lead Technician (Ancien employé) –  Montréal, QC25 mars 2019
Worst management team I've ever seen, they will smile at you and call you bro and buddy but they have favourite employees and will never stand by you even if you're being wronged and bullied by other employees.
-They all love drama and love talking about everyone's personal life.
-They have Nest cameras installed on top of our heads connected to the owner's phones recording us & listening to our conversations all day.
-Dental benefits is only for managers.
-There is no overtime pay.
-Work environment is not safe, when batteries explode on you you're still expected to show up at work the next day.
-Owners and managers always contradict each other about everything we should and shouldn't do, if you dare to speak up and clarify, one them gets his feelings hurt you will get you fired. Even if you were their best Tech.
-There is no drinkable water.
-You're expected to answer the phone, do all repairs, serve clients that walk in, clean up the store before leaving and still get treated like you're worthless. (not if you were their favourite though)
Points positifs
flexible schedule
Points négatifs
everything
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2,0
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Depends on who your management is
Technician (Employé actuel) –  Ontario21 février 2019
Great start to learn how to repair all sorts of consumer electronics. Everyday there is something new to learn. You will learn how to repair devices as you go along.

They will teach you how to repair. Pay could be better, but the management needs work.

If you're looking for an environment to learn new skills everyday come apply. If you're looking for advancement don't waste your time.
Points positifs
Learn how to fix consumer electronics, friendly environment
Points négatifs
Not the greatest pay, poor management, no advancement
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5,0
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Organized and efficient teamwork oriented service
Customer Service (Employé actuel) –  Mississauga, ON14 février 2019
Easy and fun work place with an excellent sense of team responsibility. Engaging work with personable customers made it for a great work space. Highly would recommend to other service and retail associates.
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5,0
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Great place to work
Store Manager (Employé actuel) –  Toronto, ON12 février 2019
I have worked for UBREAKIFIX for 2 years and have been grateful for the knowledge I gained in terms of how a start up company operates. Management is fair and culture of the company is a very friendly and the team members are like family and work hard. Would recommend this as a great place to work to gain new skills and start a career.
Points positifs
Friendly Staff, Fast Growth
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4,0
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productive workplace
Store Manager (Employé actuel) –  Vancouver, BC3 janvier 2019
cooperative management. Continuous feedback and encouragement keep up employee motivation. Lacks additional benefits or bonuses for the employee though.
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4,0
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Great company and great atmosphere.
TECHNICIAN (Employé actuel) –  Toronto, ON9 décembre 2018
Company is a lot of fun and you end up having a very tight knit family. The only thing is the pay is low in comparison to other jobs in the same field and there is not much room to grow.
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4,0
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Good place to work
Manager (Ancien employé) –  Regina, SK12 novembre 2018
Every day was several different repairs on phones computers or game consoles.
Management team was in charge of customer complaints and ordering parts
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1,0
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Expect the worst
Team Leader (Ancien employé) –  Montréal, QC5 octobre 2018
If you are looking for false promises, double standards, and garbage pay with little to no increase then please apply. Expect to be offered to help out other stores for some basic pizza but not extra pay. If you want to work more than 40 hours and only get paid for 40 please apply here. If you want to have drama in your life every day, please apply here. If you want to be blamed for the incompetence of the owners, please apply here. With the owners and the employees keep your mouth closed on anything and everything that isn't work related, they will only use it against you.
Points positifs
If you are arab you get special treatment.
Points négatifs
Expected to work as many hours as possible unpaid.
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5,0
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Great place to work
District Manager (Employé actuel) –  Montréal, QC13 août 2018
Very nice and friendly environment.
does not put a lot of pressure on how many repairs are being done, but they put more focus on the quality of the repairs.
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5,0
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One big family
Technician (Ancien employé) –  Montréal, QC13 août 2018
Love working here! Quebec (Greater Montreal) stores are run like a big family.

All families have their moments of course but the culture here is amazing, the experience you get is amazing and it broke my heart when I had to leave.

Unfortunately, I moved and I could not commute there anymore.

They gave me a wonderful letter of recommendation.

Don't think it's a relaxed place to chill. You will work your butt off, but it's fun and gratifying.
Points positifs
Young, vibrant environment, amazing culture for all employees
Points négatifs
Lots of work, customers are demanding and we have to satisfy
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5,0
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Great place to work !
Senior Repair Technician/ Ops and Training Manager (Ancien employé) –  Vancouver, BC3 janvier 2018
Great Culture
- Free Cellphone and Laptop repairs training provided
- Amazing health and dental benefits provided after 3 months
- Management is very progressive and young.

Cons
- Work Life balance can do some work
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1,0
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Change is not something that uBreakiFix does well
Manager (Employé actuel) –  Montréal, QC2 octobre 2017
Nothing good ever comes out of false promises: sadly the Quebec based stores are run by people who fake their motives to the employees they hire. Unpaid overtime, excessive demands, little to no personal time, long hours and incessant blunders from suppliers and owners often make for a very difficult work experience. The list goes on... Don't apply there unless you have no better alternative to a job.
Points positifs
Barely any if owners do keep their promises
Points négatifs
Long work shifts, lots of unwarranted overtime and forced to work on weekends
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4,0
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Instructive and educational
Technician (Ancien employé) –  Whitby, ON4 août 2017
Great month. I think the manager should take more responsibility and focus mire on being the example of what he demands. If training is provided, then an employee shouldn't struggle training himself or being concern about lack of knowledge. The training staff should handle that.
Very positive environment with a great reputation. I loved my time there.
Great experience overall.
Points positifs
Minor supervision, friendly environment, freedom of speech, able to suggest
Points négatifs
Lack of respect
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4,0
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Love it
IT Technician (Employé actuel) –  Saskatoon, SK13 juin 2017
The only thing i don't like is how much it pays, i believe since its a highly technical position it should be a few dollars per hour more. That said. EVERYTHING ELSE ABOUT THIS JOB IS AMAZING. You learn new skills everyday, its an entry level IT position essentially. The owners are wonderful. The corporate is wonderful. My manager is an absolute beauty.
Points positifs
Everything
Points négatifs
A little short on the pay
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4,0
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great staff
Electronics Technician (Ancien employé) –  Montréal, QC8 juin 2017
the work there can be fast or slow depending on the flow of customers.
sometimes it can be a bit stressful when there it is very busy.
but overall a great place to work at.
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5,0
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Great place to work
Technician (Employé actuel) –  Mississauga, ON15 février 2017
I have worked here for about 6 months and really like it. I have learned so much! If you are into tech and enjoy helping people this job is very rewarding.
Points positifs
Great work environment, variety of technology that you get to fix. Steady hours
Points négatifs
can be stressful.
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1,0
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Terrible culture, previous and new owners are the same
Technician (Ancien employé) –  Montreal West, QC2 novembre 2016
New owners are no better then the prior ones.
Don't care for the staff
Inconsiderate and insincere
Don't respect labour laws or health and safety
Poor product.
Points positifs
Nothing
Points négatifs
Ubreakifix model does not work
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3,6
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3,5Équilibre vie professionnelle / personnelle
2,8Salaire / avantages sociaux
3,1Sécurité de l'emploi / évolution de carrière
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3,7Culture d'entreprise