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Avis sur TTEC (catégorie Salaire et avantages)

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186 avis correspondant à votre recherche
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4,0
Équilibre vie professionnelle/personnelle
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Culture d'entreprise
on recevait des appels , avec 2 pauses : une de 15 min et l'autre de 30 min
Points positifs
collegues sympathique
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2,0
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Teletech has old equipment that regularly breaks down or doesn't work in the first place. Trying to get help to fix the technical problems in a nightmare, with the employee forced to stay on the line for hours. In my class, some people weren't paid for an entire month, although they received their money in the end. Management is the old style "I command - you do - no questions asked!". Although training lasted 5 weeks, we left training simply unable to serve clients quickly and efficiently, resulting in angry customers.
Points positifs
Good pay and benefits
Points négatifs
management
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3,0
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My review would kind of be the sane. At start work was awesome I wanted to work I really wanted to come in every day and learn something new everydays
Points positifs
Double standards, right person was not give the right chance. Prejudice people. There
Points négatifs
Other than the Benefits everything else are cons
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5,0
Équilibre vie professionnelle/personnelle
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beaucoup aimé travailler a TTEC, bon environnement. Malheureusement, la compagnie a fait faillite du a la COVID-19
Points positifs
plusieurs pauses
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4,0
Équilibre vie professionnelle/personnelle
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Stressful at times and good at times Pretty much standard in my experiences. For me there was a quite a bit of travel but I liked it. Also remote work
Points positifs
Good people
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3,0
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Depending on the campaign you're working in, the management can be really unorganized. There are constant technical difficulties, either with the audio or the computer not working. This also includes working from home. You can barely get in touch with support and left hanging there for long periods of time while a customer is on the line.

The workplace is very stressful, but the pay is good and so are the benefits (after 3 months). The hours are long and night shifts do not really have much support, so you're always hoping that you don't get a difficult call. The people who you work with are also very kind and enjoyable to work with.

Furthermore, the training sessions are either during the mornings or night. Unfortunately for me, it was during the night and it was from 3:30pm - 12:00AM, for 4 weeks straight.
Points positifs
friendly work environment, good pay, good benefits
Points négatifs
long hours, not much floor support, unorganized, lack of communication
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5,0
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Good place to gather experience. Salary is very low. Most of the employees quit after few months just because of the salary. Prefer to start CSR career in Canada.
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5,0
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good work life balance
Its professional job with good benefits
good commissions on sales
nice team leads and teams

pay is less but better than alot of similar jobs
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4,0
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I loved working here. They try and match your scheduling needs. Are fair with their pay. Wish they were still here. They have great benefits, and a good training period.
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2,0
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Si tu trouves meilleur emploi que pour TTEC: FONCE!
TTEC ne sont pas les pires et ne sont pas les meilleurs non plus.

Grâce à TTEC, j'ai perdu mon appartement pour faute de paiement, 10 000$ de meubles, pas mal tout mon linge. J'ai du sacrifier mes soirées et mes fins de semaines pour rentrer travailler. Ma vie sociale est maintenant chose du passée. Puis je travaille depuis maintenant plus d'un an et on me refuse le droit à des vacances. Pensez-y à deux fois avant de travailler pour TTEC.
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2,0
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Prefer not to answer in case this review is viewed by upper management. Salary is fixed at $13.75/hr for everyone except for Supervisors. The salary is the same for people starting out or for someone who has worked there for years. The only extra money to be made is through commission.
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2,0
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An average 2 bedroom apartment is about let's say 700.00 per month for a half decent one well say. We make just above minimum wage 14.50 To be expected to be works of art. If you mess up you get in trouble by an automated system which doesn't go away until you complete an additional 10 request. Without any mess ups. There's a that can be worked on. Higher pay for the amount of stress everyone deals with might lift moral.
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1,0
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Absolutely no life work balance, change schedule with less than 48 hours notice constantly, $64 per paycheck for benefits for a couple, minimum wage, impossible to schedule vacation time even with a year in advance, messed up paychecks at least once a month and even had to redo t4s
Points positifs
It's a paycheck and benefits
Points négatifs
Everything
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2,0
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The managers change the schedule as they wish with no notice, bilingual are paid just as much as english employees evenif we have morecustomers to serve and The salary is really low . The only good thing I can say about this company is that they have a fun multicultural group of employees.
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3,0
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it can be very stressful other then that the people are great and the benefits are fantastic. I do love that I do my own thing and can learn a lot from the staff who are great at helping each other.
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2,0
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They pay. $12.50/ hour, which is too low. Salary needs to be much according to the market reviews. Schedules are not convenient. There should be some parental shifts.
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1,0
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They make so many mistakes on your paychecks, you are always fighting for the back pay.

They don't give vacations because they never have enough staff to cover.


They don't respect labor laws because the head office is in the USA.


If you speak English and French it is Minimum Wage
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3,0
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I didn't enjoy my work or time spent at this job, but it had nothing to do with management. A career in sales just wasn't for me. If you are not at ease with prospecting and hustling, you aren't going to enjoy it. For sales-oriented people with a competitive mindset, though, it's a good place to be.
Points positifs
Good support and on the job training
Points négatifs
Commission based salary
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1,0
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I'm sorry, but I honestly cannot give this company a favourable review, except to say that they do offer good benefits. They do not treat employees fairly; they are misleading in their training.
Points positifs
Located on a bus route
Points négatifs
No work / life balance
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1,0
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What a terrible place to work, I worked at ttec when it was still Atelka, close to the Bonaventure metro. Terrible hrs, it was all bad at management level. How people got into higher position? Hmmm questionable for some. Even had to take them to norm de travail to get my vacation money when paid. Stay away from these place it's for your own good. I would have rated a 0 star if I could.
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1,0
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if your need experience on your resumé, this is the place. you can learn a lot .. if your on the managment good side you can get far ..
.................
Points positifs
flexible with familly emergemcy
Points négatifs
salary is below average
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