TTEC - Avis

Trouvé 675 avis correspondant à votre recherche Voir les 7 435 avis
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3,0
Equilibre vie professionnelle / personnelle
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Culture d'entreprise
Great team, great work, weak pay
Customer service specialist (Employé actuel) –  Cornwall, ON21 mai 2019
I mainly deal with large enterprises telephone and data system, such has hospitals, call centers. I have learned that phone systems can be very complex and have more than meet the eye. the team I work with is very resourceful and very unselfish. dealing with multiple account at once can be stressful at times but very rewarding at the same time. knowing that what I do on a daily basis is important to millions of people is extremely rewarding.
Points positifs
grerat team, great work
Points négatifs
weak pay
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5,0
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nés
Team Leader (Employé actuel) –  Fredericton, NB21 mai 2019
One of the best company to work for. All the people in the company are easy to approach and talk to, You can even approach and talk to Director of the without any issues or problems.

People at senior Management level are down to earth and very friendly.

Once you work for this company, You will not like to work for any other employer.

Anyone can grow with the company. "Sky is the limit" is the motto and indeed it is up to you how much you like to grow.
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3,0
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great place to work
Customer Service Representative (Ancien employé) –  Sarnia, ON14 mai 2019
the work was great the only problem that the client pulled the contract I would still be working there if the plant did not close the hardest part of work was when they closed the plant without any notice they gave us the notice that ontario law maded them give us so if you did not work in ontario you where given no notice at all
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5,0
Equilibre vie professionnelle / personnelle
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service à la clientèle
Superviseur (Ancien employé) –  Saint-Jérôme, QC9 mai 2019
- regard sur les statistiques et analyse
- écoute active : écouter le client et les conseillers
- mobilisation: leader
- l'empathie et comment s'adapter aux coachings selon la personnalité de chacun
- organisation : souci du personnel
- environnement favorable
- l'aspect le plus difficile : les départs volontaires
- l'aspect le plus agréable : solidarité
Points positifs
évolution personnelle, multidsciplinaire
Points négatifs
horaires
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5,0
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Customer Sales Representative
Customer Service Representative (Ancien employé) –  Brampton, ON9 mai 2019
I was working as an rogers wireless agent. Workplace culture and work environment was so enthusiastic. Team leader and supervisor was best of the help.
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1,0
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horrible
Customer Service Rep (Ancien employé) –  Sarnia, ON6 mai 2019
hate it there, its a job you take when you have no opportunities available for you in life. dead end job with horrible hours and benefits. would never work there again
Points positifs
none
Points négatifs
everything
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1,0
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unwelcoming and unmotivating
Customer Support Agent (Ancien employé) –  Montréal, QC2 mai 2019
The worst training provided and then thrown in the deep end. The least welcoming work place. The job itself is easy but the environment is soul destroying...the good news is staff turnover is so high there'll be opportunities to advance within a couple of months.
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2,0
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The worse place ever
Customer Support Representative (Employé actuel) –  Fredericton, NB2 mai 2019
The worse place ever meet
The team leader always pushing staff to make sales

The team leader not supportive if you raise your hand otherwise if there is a girl seek help you will find R.R around her and always helpful and talkative with girls

Equipment and computers toooooo old and poor quality
They doesn’t follow the rules of the labour law on extra hours and considering staff as a salves
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1,0
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late nights
Customer Service Representative (Ancien employé) –  Greater Sudbury, ON22 avril 2019
I was a kid when I worked here. didn't know much about the job force. my mom worked there forever so I tried it out. wasn't my cup a tea after a while.
Points positifs
fun days
Points négatifs
overnight
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1,0
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Don’t apply
CSR - Customer Service Representative (Ancien employé) –  Fredericton, NB16 avril 2019
Hired for full time that is a joke not even getting 30 hrs a week. Some TLs shouldn’t even be there. Great people to work with but as a company very unorganized and too many TLs sleeping with other staff members and TLs
Points positifs
Co workers
Points négatifs
Everything else
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4,0
Equilibre vie professionnelle / personnelle
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Teletech helps a lot to improve with the skills as well as enables to apply the learned skills at work.
Customer Service Representative (Ancien employé) –  Sarnia, ON9 avril 2019
It supports a lot in a different way at various situations. Company's management take initiative to help and support and provide new information to their team members and give them time to understand the new work scenarios.
Points positifs
gift cards
Points négatifs
working hours
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1,0
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pay sucks!
CSR - Customer Service Representative (Ancien employé) –  Fredericton, NB8 avril 2019
worked there for 2 months and my first pay was a month late and although I was putting in 80+ hours a week I was only getting $600.00 paychecks.. need I say I was working for $13.75 an hour. the schedule was made in the Philipines so it wasn't made to our time zone, so I would get home from work; sleep an hour and then have to go back in. definitely would not recommend
Points positifs
co workers
Points négatifs
team leads
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5,0
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Best place
CHAT CUSTOMER SERVICE REPRESENTATIVE (Employé actuel) –  Charlottetown, PE6 avril 2019
Great work culture, honest and hard working people. Competent salary and benefits. They will provide you paid training and one of the best thing is floor support during working hours. All team leaders are good and helpful.
Points négatifs
Sometimes, they will decrease hours and no gym memberships
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3,0
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Quite Okay
Customer Service Representative (Ancien employé) –  Montréal, QC5 avril 2019
TTEC doesn't offer much more than what is expected from a call centre. The training was good, the real work environment was okay too with mild stress involved.
Points positifs
good
Points négatifs
good
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3,0
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survey
Resolution Specialist (Employé actuel) –  Montréal, QC28 mars 2019
Their is no room for relaxation or fun for the agents in the company rather they use the survey from customers as yardstick to evaluate agents performance not minding that the issue is not from the agents but customers not being satisfied with the company's product.
Points positifs
nothing comes free
Points négatifs
No long hours rather the ours are cut short of 8hours
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4,0
Equilibre vie professionnelle / personnelle
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environnement de travail productif et agréable
Gestionnaire des opérations (Ancien employé) –  Saint-Jérôme, QC27 mars 2019
analyse et amélioration de la performance
développement des employés
mobilisation via des activités et des concours
laisse place à la créativité et à l'innovation
permet d'évoluer
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1,0
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Horrible toxic atmosphere
Customer Service Representative (Ancien employé) –  Sarnia, ON25 mars 2019
this company looks at you like you are just person in a seat they could care less about you they will cut your hours back without any explanations and they may even close your call centre and lie to you about the reasoning management is absolutely awful head office. In Montreal is a joke and I do not recommend that anybody work for this company in any city.
Points positifs
Other employees are amazing
Points négatifs
Lack of hours horrible management
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5,0
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Worked from home, program was great
CSR - Customer Service Representative (Ancien employé) –  Montréal, QC20 mars 2019
I worked from home for a while and I had a good time during the training it was relatively straight forward .. pay was decent but It's not for just anyone. The material was very solid, but .. there's lots to learn. If you're okay with that..this is for you.
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3,0
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productive
Customer Service Representative (Ancien employé) –  Montréal-Ouest, QC12 mars 2019
Fun workplace, its a place for starters.
its helps to develop skills and management needs to put the interests of workers at heart better than before.
Points négatifs
less hours
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2,0
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terrible management
Customer Service Representative (Employé actuel) –  Montréal, QC11 mars 2019
Since atelka change to TTEC , it becomes terrible, the work hour is bad and the benefit is terrible even the tax report is bad and during the job people left so fast .
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3,6
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3,5Équilibre vie professionnelle / personnelle
3,3Salaire / avantages sociaux
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3,4Culture d'entreprise