True North Mortgage
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True North Mortgage - Avis

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Canada9 avis
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4,0
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This was a great place to work if you are a productive employee. There were expectations for initiative and accountability that was rewarded. It was a fun corporate culture.
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5,0
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Great leadership. Great corporate culture. Wonderful team.

Very honest and sincere brokerage that truly was client oriented and deeply cared about the employee experience.
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5,0
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This company has it all! Great pay, great atmosphere, management provides impeccable support. The culture is just outstanding. The CEO even brought us all to San Diego with everything fully paid at the company's expense and stayed out there for a few days. They really know how to appreciate their employees!
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5,0
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I've been with True North Mortgage for almost a year now & it has been a fantastic experience so far. Unlike other brokerages TNM has a great diverse culture, excellent support, great co-workers & amazing senior management team.
The company has some big plans in the near future & is on the track to be the biggest & most successful brokerages in North America.
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5,0
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I have been working at True North Mortgage for about 2 years now and I have nothing but great things to say about the company. You are not just a number, like a bank, but you're truly appreciated. One of the biggest things is that you can be completely open with your management (including COO and CEO) about ideas for the company and what you think should be implemented. They actually listen to what you have to say and are willing to implement good ideas.
With regards to the compensation, it is very fair. It is a salary plus commission structure - the harder you work, the more you make!

The flexibility in the job is also excellent - the company understands that you have other things going on in your life - kids, school, etc - and they are very willing to work around it.

Can't express enough how much I appreciate this company. Not going anywhere, anytime soon!
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5,0
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I have been working for True North for over 5 years now. I started as an agent and was promoted to branch manager position within a year of being there. I came from the large banks so there was a lot of reluctance of leaving that security however all of my concerns vanished once i started. I was rewarded for my hard work from a financial perspective, worked in a team environment that was not micro managed. We have a great upper management that prioritize work life balance for their employees and listen to their concerns and implement staff members' ideas on how to improve the business. This is the kind of job where you get what you put into it. So if you are eager and have great customer service skills you should have no problem being successful. From a training stand point, as a manager I can attest that we train as a team however this is not an entry level position so some level of mortgage knowledge is required in order for you to be successful. I have witnessed this company grow over the years from getting our own lender, expanding and opening new location, in the process of getting licensed as a bank and creating a customer/employee experience team that makes you and your clients feel that you are their most valued employee/customer for all of your life occasions and closing your business with the company. I was on mat leave last yera so when I returned it was difficult for me to be at the office 5 days a week as I do have a long commute, our management heard our concerns and arranged for all of us to have access to home office which allows us to work from home 2-3 days - plus...
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1,0
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You are salaried with a meagre salary that is nowhere near the 6 figure base salary that is being advertised on this website. You are micro managed as you basically work from the counter which is the same as a bank Teller with the micro-manager next to you listening when you are talking to the client and watching what you are doing. I had the bad luck to be placed with a low performing branch meaning that the manager was over eager to get the numbers in line with the others by force pressuring you. When you call on an existing client to renew, you will notice that the original originating mortgage agent is now gone and that happens over and over again. Just that information should have been a red sign when I started. Well, if the branch is underperforming and there is a high turnover, you do not need to be a genius to figure out what is wrong. The badmouthing of previous staffs who left is also terrible which is a sign of toxic work culture.

They compare themselves again the big banks but the health insurance is way below par and as it is a private company, there is also no Employer Share Purchase Plan and no professional trainers which all decrease the total overall compensation. The training is absolutely non-existent nor are the “solutions” provided by their mortgage products. Their goal is basically a no frill low mortgage rate. Well if you prefer to ride a bicycle instead of a car, that is suited for you.


To any seasoned mortgage brokers and mortgage specialists, this is not the job you are looking for. This is the same work load but at a small fraction of what you
 - plus...
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3,0
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I enjoyed working for the company. The workplace was a fun place to be. My boss is a really nice boss. My hours were very flexible and tasks were given at the first day of the month and we needed to finish them by the end of the month.
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5,0
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Good leadership, great work environment, high volumes. you are never micro managed. all staff is very friendly, I would definitely would recommend as an employer.
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Note globale
4,2
D'après 9 avis
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Notes par catégorie
4,2
Équilibre vie professionnelle / personnelle
4,3
Salaire / avantages sociaux
4,3
Sécurité de l'emploi / évolution de carrière
4,2
Direction
4,3
Culture d'entreprise