When you first start, it will seem like you have supportive Management and Team Leads. Then once you start the job, the reality sets in. Management and Team Leads almost NEVER respond to messages unless they want something, and the tier 2 senior people who are supposed to be your support system, think that they can get away with being blatantly rude to you or "bully" you when you ask them what they deem to be a 'stupid' question. There is no job security at Transcom and in the short time that I was there I saw 2 senior people who were there for YEARS be fired for seemingly unjust reasons. The company is highly disorganized and very understaffed, and they only care about how many hours you can give them, but God forbid that YOU need something like a specific day off - you get nothing from them but *crickets*. This place is an absolute joke, and would not recommend it to anyone.
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