Toshiba Tec Canada Business Solutions Inc. - Avis

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A day in the life of Toshiba—bad company culture
Account Executive (Ancien employé) –  Markham, ON29 septembre 2019
Poor internal communication, micromanagement, hyper-competition, focus on profit, office gossip, poor management & leadership, & no office discipline.
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4,0
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Good place to work
Inventory Control Analyst (Ancien employé) –  Markham, ON3 août 2019
The majority of the staff were amazing to work with. May fun company events for team building. The salary was very good and the bonus was as well.
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Human Rights violator
IT Support Specialist (Ancien employé) –  Markham, ON, Canada10 juillet 2019
VP refused water for life saving medication to a disabled employee, in revenge for request work place accommodation, forced imprisonment and refused to call E.M.S.
Points positifs
Subsidize cafe somewhat
Points négatifs
Poor working conditions, low moral, corrupt HR
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2,0
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Company is slowly winding down in Canada
Account Manager (Ancien employé) –  Toronto, ON13 mai 2019
not investing in any new technology, president and senior executive team are not up to speed with new advancements in technology or social media etc...
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5,0
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Productive and Fun
Shipping/Receiving Temp (Employé actuel) –  Markham, ON25 mai 2018
Great place to work, always something to do and people are professional but laid back as well. I enjoy working with all the full-time employees on the day's I am in (temp work) , .
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Very good company
Cooperative education student (Ancien employé) –  Richmond Hill, ON1 janvier 2018
It is a very good company and I had a great time working there. The co-workers are really supportive and the working environment is very good as well .
Points positifs
Supportive
Points négatifs
long hours
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Great customers base to work with
Field Service Engineer (Employé actuel) –  Toronto, ON7 juillet 2017
A typical day includes managing accounts as a primary service engineer and performing service tasks as required. The culture in the workplace is not great and there is a lack of recognition for hard work or team work. The best part of the job is helping the customers who appreciate your effort
Points positifs
job security
Points négatifs
too much travel and no room for advancement
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4,0
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Challenging high-technology sales & marketing environment
Regional Sales Manager, Telecommunications (Ancien employé) –  Markham, ON20 avril 2017
My role as a Regional Sales Manager provided me the opportunity to set my own schedule, interact with my many dealers and their customers, and combined the excitement of outside sales with the stability of managing a dynamic network of channel partners.
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Joining the MED Club
Marketing Assistant,Medical Systems Division (Ancien employé) –  Markham, ON30 mars 2017
I worked in the marketing of medical systems department at Toshiba. It was a great learning experience and a lovely, tight knit place to work. I really enjoyed it.
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horrible place for sales of Mfp
Sales Representative (Ancien employé) –  Toronto23 décembre 2014
Back breaking. No inputs given by the management. Most of the Major accounts Handled by a few seniors. Negligible training. Long sales cycle.
Points positifs
Fantastic Brand
Points négatifs
No Concrete trainig
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Heavy Multi Task
Accounts Payable Clerk (Ancien employé) –  Markham, ON13 août 2014
Performed EFT, Federal payroll deductions, wire transfers, cheque payments, and credit card reconciliations
• Performed complex balance sheet reconciliations and prepared and entered correcting entries
• Responsible for scanning all invoices and archiving all vendor voucher packages, including filing all cheques with the packages for auditing purposes according to established policies
• Responsible to do yearly audits on vendor master data, determining if a vendor is still active or inactive, for the purpose of cleaning up the systems in Oracle Discoverer
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Fantastic Summer Internship
Accounting Department Intern (Ancien employé) –  Markham, Ontario5 novembre 2013
Fantastic Summer Internship - Accounting department is well-run, intern's responsibilities increase as they learn more and can help out with different activities
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The do's and don'ts working with Toshiba Business Solutions, Burnaby
N/A (Ancien employé) –  Burnaby, BC11 octobre 2013
Toshiba Business Solutions- Burnaby BC

As I was advised Toshiba Business Solutions are fairly new in Western Canada.Any new candidate hired has the responsibility to identify sales opportunities through cold calling and leverage existing internal sources of sales leads for our full line of MFP (multi functional printer) products/ Creative and Production Colour Solutions in a specific geographic territory.
Prepare and present sales proposals and conduct equipment demonstrations. Achieve and exceed sales target.

While I can concur with the hiring policy of Toshiba Business Solutions,but reject the notion of identifying sales opportunities through cold call and or leveraging existing internal sources. The resource tools were from Dun and Bradstreet dated from 2012. No up to date generating leads other than Dun and Bradstreet 2012.

Found that some 28% businesses were no longer in business, 20% were businesses like Tim Hortons, MacDonalds and small pantry grocery stores to try to sell them copiers.

Some 40% called had already set up and with leasing contracts with Xerox, Canon, Ricoh and HP Copiers and were not interested to change. Only 1.8 % were customer's of Toshiba Business Solutions, having a service contract but not willing to up grade due to money. Only 0.02% of the total of 2600 Dun and Bradstreet 2012 leads lead to an invitation and a proposal of which not one materilized into a sale. For what ever reason in the end they decided to buy a Canon, Ricoh other than Toshiba copiers.

There were some 34 proposals done by a previous employee early in the year.
  plus... No one had the common sense to do a follow up if the proposal would lead to a sale. In all their great wisdom they had to hire a new employee to contact those past dated proposals. After a lapse period of four to five months management in all their great wisdom thought there some sale. Not one of the 34 proposal called were interested in Toshiba copiers.

I was bound to fail from the start, no decent leads available, out dated leads and an empathy against Toshiba copiers.
The reason is that Canon, Ricoh, Xerox cornered the marketin the Fraser Valley
From what my co-workers said that there is a high rate of turn-over. ( I'm in that class).

On the other hand, training, seminars were provided of the first month. Co-workers and manager were helpful.

I would not reccomend this company to any salesperson. There is a high expectation of results ( sales) where there is none.
I wish all the best the the ex- workers still working there!
  moins
Points positifs
One month training
Points négatifs
No decent leads, Manager wanted a commitment of sales no matter what
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Fun
Software Tester Analyst (Ancien employé) –  Markham, ON19 mai 2012
The day I was sick, and I could not do my job. The management don't
want to here that, all they want is to produce and produce.
Points positifs
nice people
Points négatifs
long working hours
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