Employees spend most of their time dealing with customers, and do most of the back room work (like running the dishwasher or refilling drink machines) during quiet hours, which especially during the summer can be few and far between. Once someone's shift ends, the total sum of the tips received is divided between the number of people working and is put in their respective tip cups. Usually on a 6-hour shift you can get an extra 1-2 dollars in tips, which I usually used to get a slushie or something on my way home.
Whether your day at work sucks or not depends entirely on who's supervising for the day: if you get lucky, most of your coworkers will be fairly relaxed; if not, stress and workplace bullying can become contagious. Although official policy states that employees only get discounts on food during their shift and none when they're clocked out, most managers will let you get food for free on your break, unless they're not feeling particularly nice that day.
Additionally, my workplace did try to pay less than I worked on my first paycheque, so do be warned about that and try to keep track of the hours you worked on a calendar, so that counting up your hours is less of an ordeal.
Cash tips, free meals/snacks on break
Hectic, less than ideal work environment, dishonest/careless with paycheques
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