Avis des employés pour Customer Service Representative chez Ticketmaster
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Customer Service Representative8 avis
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Mangers and supervisors are always there on the floor to support all the time and coach the staff/agents if needed. They will always acknowledge you for a job well done and most of all there is always a reward for all the job well done. I love this company.
lots of fun and very good management
pay is not that much but you'll enjoy your work
Call Centre work. You helped customers purchase, exchange or return tickets for events. Hours are good and will accommodate if you go to school. Hardest part of the job is trying to complete a transaction when systems are down. Most enjoyable part is being able to see events prior to being publicized.
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I worked at Ticketmaster's contact centre which has since closed down. Unfortunately they moved their call centre to the states. It was a fun environment and quick paced environment. I don't know what it's like to work on the front end of things (which is the only place you would be able to get a job in Canada now- working at the kiosk/ box office)
Well every morning, there was a meeting of upcoming event going on sale after that, we go on the phones answering calls from Canadians and Americans. The hardest part would be... sometimes it's hard to hear the other person on the phone, bad connection. The most enjoyable part would be some of the activities we get to do at our desks, and some day they would order food for all of us. The most important thing I got out of that was i was able to open up, and not be so shy.
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