Thompson Community Services - Avis

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Cliquey
CSW (Ancien employé) –  Kamloops, BC7 décembre 2019
Their turnover rate isn't high just by coincidence... You're better off working for another company if you actually care about the clients. Low pay, tons of overtime scheduling, poor communication with on-call workers. Managers are overworked. Lots of gossip about personal information
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Stressful without proper support from management
Support Worker/Keyworker (Ancien employé) –  Kamloops, BC25 novembre 2019
If you don't mind feeling constantly on edge in certain homes/programs then you will do fine. Some programs/homes were better than others. Most of the staff were supportive and good at their jobs. Most former coworkers felt unheard and unsupported. There was a lack of support from management in all aspects but a lot of pressure to perform job duties at high levels without complaint.
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5,0
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Excellent human services agency
Residential Services Manager (Ancien employé) –  Surrey, BC25 novembre 2019
A good place to work either front line or management. Room to advance. Lots of hours available even if working as a casual. A unionized environment under BCGEU.
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Great clients but poor management
Community Support Worker (Ancien employé) –  Lower Mainland, BC6 novembre 2019
This is a for profit company with an eye on the bottom line. The managers are overextended and are not always able to spend much time at the homes that they manage. The home I worked in was controlled by a clique of workers who bullied others not in their group. Lots of corner cutting in many areas. For safety inspections, boxes were just ticked off without carrying out the inspection. Not much training offered. No increase in staffing when new high needs clients move in. Clients in some homes not compatible with each other.

The clients were fun to be with and the best part of the job.
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4,0
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fun and nice
Health Care Assistant (Employé actuel) –  Victoria, BC5 septembre 2019
being in this company ,I had a great time.even we know that being in a group homes, with people who are disabled and mentally problem is a big challenge to every care aide..but for me if you have passion,in every work you choose there is no impossible ,for you to enjoy it and manage well,
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3,0
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they break union rule for their own benefit
Caregiver (Employé actuel) –  Victoria, BC23 août 2019
it does not matter how long you work there,seniority is not important. whats important is who the manager likes. the union is also non effective, they dont ahow up at all for any reason, they just must take ur money every 2 weeks
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5,0
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The clients are easy to deal with
Support Worker (Employé actuel) –  Prince Rupert, BC15 août 2019
The clients are easy to deal with, They are really nice respectful, calm and always happy 😃. Some of the managers are awful, they don’t know what they are doing in terms of solving employees issues or reports
Points positifs
Pays good
Points négatifs
Schedules are Awful, You can get stuck on the weekend as a full-time forever
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Unorganized and poor management
Community Support Worker (Ancien employé) –  Surrey, BC13 juin 2019
Do not work for this company, the managers are very lazy and don't take your side with anything you say. This job is very emotionally draining, it feels as you are a taxi driver driving your clients place to place. You aren't even paid for the extra miles, very draining job.
Points positifs
decent pay
Points négatifs
emotionally draining, poor management, no training provided, will make you drive very far
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Disappointing
PSW (Ancien employé) –  BC13 juin 2019
This company looks better from the outside. The manager was demeaning and only cared about billable hours. The health and safety of the client didn’t seem to matter and the tone of management was two faced. Much like other profit before people companies, they aim to be divisive. They claim to be all about the client and their rights, but don’t bother to get to know the clients they serve.
Points positifs
Clients
Points négatifs
Management
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Bad environment for staff and clients
Employee (Ancien employé) –  Kamloops, BC26 mars 2019
Very unprofessional and abusive place to work. Its for profit so clients interests are not taken into account. Employees are treated like garbage very poor wages even with experience, bad hours, poor management, poor training, no breaks, overworked and management makes tons of mistakes. You have to check every cheque as they will rip you off hours. Clients are treated badly and nothing is done in their best interest. Money is their focus and constantly put people in danger as training and competency of management and staff is very poor. They somehow pass acredidation even though nothing is up to code.no future for employees and they do not offer any further training for anyone to advance. They make you pay out of your own pocket for updating first aid or any other training. You will be treated as something disposable as an employee and and your needs and complaints are not taken into account.i have worked for many companies serving clients and this is by far the worst, do not let your loved ones be cared for by this company.
Points positifs
Serving clients
Points négatifs
Bad hours, low wages, no training, issues not addressed, bad client care, abuse, money focused
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5,0
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Wonderful company to work for
Payroll Administrator (Employé actuel) –  Kamloops BC15 septembre 2018
I have been given great opportunities to grow at Thompson Community Services. They are wondeful people to worth with and for. Company I would highly recommend,
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Disappointment
Support Worker (Employé actuel) –  Kamloops, BC12 septembre 2018
Do not waste your time, they do not support staff or any opportunity to grow within the agency. The environment is stressful and the management does not care about the clients. Pay is minimal and hours are flexible but chaotic.
Points positifs
flexible
Points négatifs
low wages
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No breaks no privacy
Support Worker (Ancien employé) –  Vernon, BC11 juillet 2018
This company didn’t allow for any meal breaks including lunch or coffee. They conveniently scheduled your day so you would be driving to/meeting with clients over lunch so you are forced to eat while driving. There are absolutely no coffee breaks. You are required to use your personal phone to interact with clients and they do not repay you. When a client was innapropriately text messaging me at 9 at night the company didn’t support me at all and said I should just allow it. They are too afraid to lose CLBC contracts so they cater to their clients’ every desire without considering their staff.
Points positifs
Flexible days of the week
Points négatifs
Poor work life balance, no privacy, no breaks, poor management
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3,0
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It wAs an amazing experience and full filled job working with mentally disabled men i learned a lot
Support Worker (Ancien employé) –  Terrace, BC4 avril 2018
It was a great experience and fullfilling job knowing i was a big part of people’s lives and teaching life skills and tge challenges of their behaviours and hiw to deal with them
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4,0
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Caring for others is quite rewarding.
COMMUNITY SUPPORT WORKER (Ancien employé) –  Prince Rupert, BC9 mars 2018
Thompson Community Services provides care for those with disabilities. Some require around-the-clock services, while others need limited support. As a community support worker you will work shifts in-house with clients, cook, clean and assist in financial/employment matters while encouraging the clients to be independent and in control of their own path.
Points positifs
Providing clients with a fun, safe environment.
Points négatifs
Possible around-the-clock call-ins.
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5,0
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Growing company with big heart
Manager (Employé actuel) –  Kamloops25 octobre 2017
The individuals that we serve at TCS is the reason I do this job . Every day is an adventure and client needs always come first
The employees at TCS are well rounded and very task oriented . There is new staff learning from senior staff every day . Training ifs offered and management follow up with training of new staff .

There is room for advancement and growth and the pay / benefit package is on the higher end of the industry scale .
Points positifs
Pay, benefits, clients
Points négatifs
Emotional work
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5,0
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Enjoyable
CSW (Employé actuel) –  Kamloops, BC24 octobre 2017
TCS has taught me so much. I never have the same day, I get to support clients to meet their goals. Managers are always willing to help and teach new skills.
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5,0
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Strong Company Values
Manager (Employé actuel) –  Kamloops, BC24 octobre 2017
TCS has strong values with leadership across the board open to feedback, open door culture promoted from first day of hire.

Great benefits and pension plan, wages standard for field, unionized so set by collective agreement and bargaining.

Fast pace, interesting and sometimes challenging environment, everyday brings something new and the reward - supporting the individuals and having a great caring team to work with.
Points positifs
building relationships with coworkers and clients
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2,0
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Could be so much better.
N/A (Employé actuel) –  British Columbia21 octobre 2017
Too many employees do the bare minimum every day. Managers often aren't equipped or trained well enough to ensure staff fulfill their job requirements. Audits are frequently not carried out without consequence. Accountability is lacking throughout the company, as is leadership.
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terrible
SUPPORT WORKER (Ancien employé) –  Kamloops, BC7 septembre 2017
terrible place to work. bad management, unproffesional leaders and untrained employees. I wold never recommend anyone work here unless you have no soul.
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