Terrible senior management
Sales Associate (Ancien employé) – Niagara-on-the-Lake, ON – 17 mars 2019
I loved working there until I left and senior management was responsible for my ROE. They don’t understand Canadian protocol so they made a huge mistake on my ROE and because i left for maternity leave it ended up hurting me later on. After a huge ordeal of trying to figure out what had happened, we discovered that the North Face had made a mistake. When I tried to call the headquarters to find out what had happened they dodged my calls and emails until I threatened a lawsuit and then proceeded to tell me there was nothing they could do because the person who had made the mistake was no longer working there as they were fired for being incompetent. So, because I couldn’t actually afford to take them to court, I am stuck, 3 years later, still paying the debt to the CRA because of a mistake that North Face made. If you are Canadian and going on maternity leave or EI following employment here, be careful.
Great teamwork at the location itself
Terrible senior management as an American based company