Management is hit or miss, pay is very low
Customer Associate (Employé actuel) – Markham, ON – 21 septembre 2019
The pay for an associate is minimum wage, not enough for the amount of work expected from you. Managers can be great people but not great managers. Scheduling is a nightmare. Too many cost cutting measures that hurt associates and then cause issues for customers who then take their anger out on associates. Associates always lose. For example, they combine departments to save money on paying multiple people a Department Supervisor salary. They instead would consolidate a handful of departments into one so that there is only one DS rather than maybe 3. That means, however, that one or two associates are expected to cover all of those departments at some times during the day regardless of their knowledge and experience. Associates are spread too thin, paid too little, and made to work more than reasonably expected.