The Great-West Life Assurance Company - Avis

Trouvé 34 avis correspondant à votre recherche Voir les 39 avis
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3,0
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Overall a good place to work
CSR - Customer Service Representative (Employé actuel) –  Winnipeg, MB11 octobre 2019
Good place to start your career, just be careful with favoritism, hard to move up in the company even if you have the skills, its not what you know its who you know and if they like you. The company needs to focus on retaining there staff and working hard to promote within based on there skills. Overall the job is easy and the pay is fair for the work you are expected to do. Management can be OK to deal with it really depends on your department.
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2,0
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Stressfull, Contract, Poor Management
Sales Service Member (Ancien employé) –  Toronto, ON1 octobre 2019
Contract positions only. High stress. You take your work home with you. You are not considered valuable unless you are a slave to them. There are a lot of pets. Very political.
Points positifs
Good co-workers
Points négatifs
Management
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5,0
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Great people and culture
New Business Technician (Employé actuel) –  Winnipeg, MB1 octobre 2019
Very good place to work. Great culture and employee benefits. There is a great gym, cafeteria, work events. They love their employees and strongly encourage work life balance.
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1,0
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No one cares
Senior Developer (Ancien employé) –  London, ON28 septembre 2019
No work.......no one cares.

Emails go unanswered forever.

Morale is low.

Senior people hyjack projects.

Management is invisible.

Nothing gets accomplished.
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3,0
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ok
Manager (Employé actuel) –  Toronto, ON17 septembre 2019
How your day goes and work load depends on your manager
Progression can be slow
Decent work life balance, but can take a hit depending on manager
Good group of colleagues
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4,0
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Great corporate culture and environment
GroupNet Coordinator (Employé actuel) –  Winnipeg, MB6 septembre 2019
Large corporation to work for with great culture and facilities. Not the most exciting industry but plenty of opportunities to advance in the company with lots of departments.
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5,0
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Great Company
Customer Relations Specialist (Ancien employé) –  Winnipeg, MB5 septembre 2019
Fast paced, 1st call resolution, client focused, results driven, rewarding career, respectful employer with high levels of employee satisfaction and engagement.
Points positifs
Custom benefits, flexable work schedule.
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5,0
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Great place to work for
Gardener/Property Maintenance (Employé actuel) –  Winnipeg, MB16 août 2019
Start my work days with a liter clean up and sweep of main entrances, and side walks of Great West Life Property. Then i would check my areas provided by supervisor to water plants, usually cutting grass or shoveling snow if interior and exterior plants were maintained (details on resume). Working at GWL i have learned alot about plants, pests, fertilizers, irrigation systems, planting, potting, general maintenance of nature. hardest part of the job i deal with is time, trying to complete a task with the time given to do so! & the most enjoyable part is the people within the corporation. Everyone is nice and respectful and make conversation easily.
Points positifs
underground cafe & tim hortens
Points négatifs
early shifts (start at 6 am )
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3,0
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Everyone's mileage varies at GWL
Various. Data entry, mgmt reporting coordtr etc (Ancien employé) –  Winnipeg, MB14 août 2019
In the BPO...Benefit Payment Office (handling health & dental claims at max speed/accuracy), the atmosphere is grim and bleak. Mgmt there is cowardly and cliquish, afraid to do anything but the status quo and cover their butts at all times. When mgmt finally DOES decide to change something, it's generally done without consulting frontline staff who are impacted and who actually know what the *detailed* repercussions to the change will be. Mgmt WILL consult staff for trivialities like how we should decorate the department walls for Halloween (basically like how a Grade 4 teacher treats their class of little kids) - and act like inviting your opinion on this is some big favour. Heck, you can't even ask your coworkers job-related 'what process do we follow in THIS situation?' type questions, you have to SAVE the question for a Tuesday or Thursday when the team assistant goes from desk to desk to answer questions!! So you have row after row of silent zombies working frantically on their computers afraid to talk to each other except at breaks. In contrast, in the more corporate areas of Head Office, the atmosphere between you and other staff and mgmt is mostly cordial/relaxed, yet professional, and you FEEL more respected, you can consult with/be consulted by your coworkers...most of the jobs are not so repetitive, you're more likely to be noticed for good ideas and innovations. Basically, the BPO is soul-suckingly dreary whereas the more corporate departments (say underwriting, marketing, etc) are actually enjoyable, less stressful and more validating for the worker.   plus... Night and day. BPO 1 star, *anywhere else* 4-5 stars.  moins
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3,0
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good people
Administrative Assistant (Ancien employé) –  Ottawa, ON7 août 2019
GWL wants you to learn and is willing to pay *some* academic upgrading, if your manager approves.
GWL Disability - overworked employees, which has led to a lot of stress in the workplace. Management not working to make the atmosphere better (mandatory overtime, what?)
Co-workers are great and make it worth sticking around.
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2,0
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Lots of opportunity for moving around within the company
Insurance Specialist (Ancien employé) –  London, ON22 juillet 2019
Dealing with a lot of people daily. Must be a people person and must not let things or others get to you. Keep your business to yourself as well as your opinions.
Points positifs
Specialty lunches
Points négatifs
Drama
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3,0
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good company
Claims Processor (Employé actuel) –  Regina, SK11 juillet 2019
The company is large so there is room to advance however you have to spend a year or more in each position before advancing. Management is not very strong in addressing issues and they expect a great deal of work for poor compensation
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5,0
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Very encouraging environement
Claims Processor (Ancien employé) –  Winnipeg, MB11 juillet 2019
Constant audits and input from team leader daily. Can be stressful to meet demands.
Points positifs
Positive encouragement and development opportunities
Points négatifs
High quotas
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3,0
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It’s a big organization
Assistant Manager (Ancien employé) –  Winnipeg, MB25 juin 2019
They talk about equality like women getting the same pay with men but I’m a man & the equal pay didn’t happen to me. I was promoted to Assistant Manager but didn’t get the appropriate job grade while my counterpart who is a female is receiving $10k more. Promotion is based on who you know & not what you know. It’s really a sad experience for me. My manager is biased & unfair. But as they say life goes on. If life gives you lemons make lemonades.
Points positifs
Flexible schedule
Points négatifs
Big organization can be a disadvantage
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3,0
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parking costs low
Senior Document Specialist (Ancien employé) –  Winnipeg, MB6 juin 2019
Made many friends at work. Had many promotions between two different departments. Had many managers in my career. Some were absolutely great and some were questionable. As in many large corporations, there was lots of politics in the background.
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2,0
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Good place to start - but don't misplace your loyalty to this company
Manager (Ancien employé) –  Canada29 mai 2019
This is certainly a great place to start your career - a reasonably professional office atmosphere with good branding behind it.
You can also grow your career here too - there is some room for advancement if you are ambitious and very driven.

The work life balance is ok - at least on par with other reputable companies - but it's not as extraordinary as the company would want you to think. All the same, no big problems for normal situations.

BUT -

The work volume can become overwhelming, and does burn people out fairly quickly - particularly in lower level positions. This is exacerbated by high turnover.

Office culture is very chilly - and about as cliquish an environment as I have seen in a workplace. It can and does have an impersonal feel. While the business is based on relationships, its model is very structured and contrived. The result is that (almost) everyone interacts on a very superficial and less than genuine level. This is a problem in that it prevents the creation of fully functional teams, and to help individuals who may be experiencing a difficult time to get back to full performance.

The pay is fairly low in comparison to other employers for similar work.

The company can be aggravatingly slavish to procedures and internal protocols. If you like everything structured and rules-based then this is the place for you. If you have an entrepreneurial or creative spirit about you - or if you want things to simply be efficient and reasonably sensible - then GWL will drive you nuts.

While the company demands long-term commitment from staff (as
  plus... traditionally people would stay with this this company their entire careers), GWL does not always repay this loyalty with appropriate pay increases or bonuses unless you perform at an exceeding level. Mass layoffs and restructuring also occur periodically.

Bottom line: the company is worthwhile to get a start in, but don't misplace your loyalty - consider looking for better opportunities elsewhere after putting in a couple years of experience if you are not already in an upward trajectory.
  moins
Points positifs
Good place to gain experience
Points négatifs
Can be rigid, procedural and impersonal
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5,0
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amazing place
Human Resources Assistant (Ancien employé) –  Winnipeg, MB28 mai 2019
i worked several positions here during my 10 years but my favorite part was reception in the human resources department. Loved meeting new people and the atmosphere was awesome
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1,0
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Bulying and backstabbing
IT Manager (Ancien employé) –  Winnipeg, MB27 mai 2019
IT management consists of 'good ole boys' and clueless new hires. The culture is very toxic in that:
- there is no work life balance
- more time is invested in the blame game than on fixing issues
- they are always seeking more ways to outsource the best work off-shore
- stress is met with derision and more bad behaviour
- bullying is rewarded and encouraged
- they talk about being a mental health resource but they don't treat internal staff accordingly
- backstabbing and lying is supported
- anyone over 55 is viewed as a risk/liability as opposed to valuable experience and knowledge
Points positifs
interesting projects
Points négatifs
Bad management, toxic work environment
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3,0
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Numbers before People
Long Term Disability Processor (Ancien employé) –  Vancouver, BC24 mai 2019
In the beginning it was a great place to work, when it was more about people then numbers. When it went through an overhaul, it became more about numbers, it turned into a very toxic enviroment to work in. The management was not encouraging to the employees.
Points positifs
Benefits were great
Points négatifs
turnovers
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2,0
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Management needs a do-over, employees are like zombies/robots.
Administrative Assistant (Employé actuel) –  Winnipeg, MB23 mai 2019
It's a good place to work, however I wouldn't recommend it. Management picks on weaker roles/staff. I've seen some staff brought to tears and others get quiet when they are more outgoing and happy. There is no recognition for your work. People tend to use you and put their work on you. If you are too good at your job, you will get put down and you will be made to feel like you can't do your job or aren't doing your job right. If you take too many sick days, you will be questioned. Work environment can become toxic and get too stressful at times. The hardest part is trying to please managers and get work done after getting put down. The enjoyable part I think would be the events here, like the dinner and dance, co-ed day, etc.
Points positifs
Out-of-office events, good cafeteria
Points négatifs
Underpaid for type of work, poor benefits
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