The Beer Store
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Avis des employés pour Customer Service Representative chez The Beer Store

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Though this can be somewhat of a gross job with sorting through the empty’s, it comes with very friendly and supportive co-workers and management. Since the hours are sort when first starting, it serves as a great second job.
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A lot of opportunity for advancement if you want it. Can be stressful when short staffed, this is mostly a problem in the summer and in smaller stores. Customers can be a challenge since they can often come in multiple times per day and can be rude. The job can be physically demanding at times, which is good if you want to be active. Experience is extremely dependent on location in my opinion.
Points positifs
You will learn a lot, great coworkers, fast paced
Points négatifs
Overwhelming at first, empties can be extremely gross
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Was a great work environment. Very high paced job dealing with customers both purchasing beer and returning empties. Very flexible work hours and great management.
Points positifs
Professional and friendly coworkers
Points négatifs
Smells from returned empties.
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If you can stick it out being part time for a few years, it is great in terms for advancement to full time (lately as boomers retire)... Pay starts at min. Wage and the company is unionized, so you get pay increases over the life of the collective agreement.As a Part timer you are expected to work nights and every weekend (long weekends are always scheduled)... as Part time schedule is flexible to meet school needsAs a full timer, you have full benefit coverage and have leeway of a worklife balance as you are only required to work 2 nights a week- sundays off and every 6th (min) weekend off.Down side is turn over is high, and management is more concerned about customer satisfaction, as if the CSR is totally in the right, they make it seem customer was right... backing of manager is hard and gotta put up with customer abuse.
Points positifs
No late nights or early mornings, pay, customers you meet, easy job
Points négatifs
Customers, dirty empties, always short staffed, corporate keeps reducing staffing hours at retail stores, feels like they are running us into the ground
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Working there for several years barely had me above min wage. Benefits and pay are only fair to those who have worked there for decades. Highly toxic (casual racism/sexism/homophobia) behaviour from many customers and even some staff had me feel quite uncomfortable.
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The beer store in Kemptville is awful to work at. The one person that is full time Treats you like s*#^ and she takes all the credit. She is a bully and the union does nothing! This is a terrible place to work.
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You work cash, sort bottles, and stack beer cases. Simple, fast paced job, however it can be gross at times when dealing with gross empties and leftover/used booze.
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Great place to work, allways something to do. The store I work at has great people. The day flies by. You are always on the move. Starting pay sucks and it can take some time to move up. But if you work hard you are appreciated. Always new stuff to learn.
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Excellent way to lose weight and meet new people. Non stop movement. It's a relaxing environment, but you do need a good memory to remember where all products are kept. In time, you will learn.
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If you show up for work, do your job well, it is a great environment. Best paying part-time job, outside of the LCBO, in the retail sector. Can be stressful at times, but what job isn't.
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no life work balance, no growth, high turn over and staff shortages. The employees are not happy and management don't care or do anything to improve working conditions
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This is a great place to work part-time. Most stores are filled with friendly staff and great workplace culture. Most of the work is either running cashier at the front or sorting empty returns in the back.
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I have had better experiences. Overall, I enjoyed working there with the public the problems I experienced were internal. They are a little unorganized as far as knowing what the left hand is doing and not very open to suggestions.
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Sometimes challenging but the customers are great and helpful. I like the constant pace of being busy. sometimes there is a rush but the customers are very understanding and patient so you never feel rushed.
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They keep there employees as temps Only% 10 are full time no benefits no vacation time Make you work 5 days a week for 20 hours 2 hour shifts Good and bad managers
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While the job itself was great, the union is terrible. it protects the wrong people and is very self serving. I was with the company for 10 years and still couldn't get full time. Couldn't transfer out either... it's all about who you know, not based on merit.
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Great place to work. The other staff definitely make it worth being at work all day. Most customers are easy to deal with, but there is always going to be difficult and rude ones in customer service.
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Job has potential to be a good one but corporate is too worried about saving money so they are constantly cutting hours from stores, and rarely promote employees. Minimum wage to start. Takes 4 years to get a somewhat decent wage.
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High interaction with customers. Carrying cases of beer all day typically walking about 22.00KM/ shift. Always a busy day especially when the weekend or holidays come around. Overall, a good place to work.
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Company should always have 2 employees working. When there is a line up of customers no one is happy neither customers or employees. Service suffers sales suffer
Points positifs
Good physical work out and the public
Points négatifs
Some of the public
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A typical day involves stocking the walk in cooler with product, ensuring customers are satisfied and keeping a neat and tidy workplace. The most enjoyable part of the job is the people you work with.
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