TELUS International
Le taux de satisfaction est de 68 sur 100
3,7 étoile(s) sur 5.
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Avis des employés pour Customer Service Representative chez TELUS International

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Intitulé du poste
Customer Service Representative9 avis
Canada9 avis

Notes par catégorie

3,6Équilibre vie privée/professionnelle

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9 avis correspondant à votre recherche.Voir les 1 657 avis

nice place

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L'avis le plus utile, sélectionné par Indeed
it was a good comoany for newbie because it is an employee first company, MAke sure to follow the job description when applying here. Everithing was fine, not too much with th
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Good company. A little bit kind of stressful job but at the end it’s call center industry.

Good company. A little bit kind of stressful job but at the end it’s call center industry.Worked for Koodo Mobile Canada. Managers were always rushing and expecting even more

Points positifs

Good location and site

Points négatifs

Call center
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Informations sur TELUS International

Sur la base de 31 réponses au sondage
Points forts
  • Environnement inclusif
  • Sentiment d'utilité
  • Flexibilité des horaires et du lieu
Points à améliorer
  • Absence de stress
  • Rémunération juste par rapport au travail effectué
  • Sentiment d'appartenance

Good Benefits as a gym and entertaiment space.

A great space to improve skills in customer service, increased the english and french language, also allows to work in a past time wirh the option to have bonnus any time needed.

Points positifs

Bonnus for good metrics.

Points négatifs

Induction still could be better
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Many benefits, discounts and flexibility to study

I love to work for Telus, it has a very nice enviroment, fexibility in the schudule if we want to study in university, nice payment, it has been an unforgettable experience, I have leant a lot and met wonderful people around the world. I used to work for the company but for personal issues I had to quit but after some time I applied and they didn't hesitate to give me another chance and helped me out to improve in many different areas.

Points positifs

Enviroment, building, recreative areas, discounts, payment.

Points négatifs

Long hours of work
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it was great and fun to be part of telus internatieonal family

A typical day at my work is having a cup of coffee and eating my dinner as my shift begins at 9:30 pm. I learned different things that helped me in my personal and social matters like knowing different personalities and most of all learning some cultures of canada like celebrating their holidays and all. i can say that my workplace's culture is one of the best comparable to different companies here in manila as our company is more on hearing the voice of its employee. they give us always means to showcase and express thru engaging ourselves to organization which we are passionate about like music art sports and etc. we always undergo respectful workplace training so we would know the grounds and of course maintain an environment that stress manageable. Bullying is not tolerated here. Hardest part of the job is to speak to client who always speak profanity that sometimes make you a little bit anxious until you will just have to get use to it . the happiest part of being a telus employee is they don't forget to always give telus treats every month and throwing party every after quarters. :)
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Good Environment

Good workplace and Friendly Environment, Management is Good. I feel secured when I'm coming to work all the Time, I have a lot of friends because of Telus.

Points positifs

free Gym

Points négatifs

9 hours
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Productive and fun workplace

The job is not that easy and not that hard. Fair enough on how much they pay you monthly. Telus is a very friendly company. In fact, I never felt that I was a new agent when I first enter our office.

Points positifs

Females quarter, shower room, gym, wifi

Points négatifs

Long hours if needed
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Good company

This company will help you to grow more when it comes in your career and passion. I've been working here for more than 2 years and build a good relationship with friends, supervisor and manager.
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Fun Workplace

Telus is a team based company. My team got to work in French and English all the time. It's a learning experience since you have different types of customers, from different background and parts of Canada. The co-worker were helpfull to understand the job and make a better team.

Points négatifs

Long hours, work in a box all day.
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Note globale

D'après 1 657 avis

Notes par catégorie

3,6 étoile(s) sur 5 pour Équilibre vie professionnelle/personnelle
3,4 étoile(s) sur 5 pour Salaire/avantages sociaux
3,3 étoile(s) sur 5 pour Sécurité de l'emploi/évolution de carrière
3,3 étoile(s) sur 5 pour Direction
3,7 étoile(s) sur 5 pour Culture d'entreprise

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