TELUS Communications
Le taux de satisfaction est de 57 sur 100
3,9 étoile(s) sur 5.
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Avis des employés pour Telecommunications Technician chez TELUS Communications

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No two days were the same. Lots of desk work, and I now like to be away from the desk part time. I had a supportive manager. I liked the work and liked the people.
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Sadly, as time goes on and Telus has to provide constant growth for it's shareholders/BOD...it means slowly but surely stripping away at benefits, pay and even jobs on shore to outsource call centre work to the Philippines, and to contract out good paying, skilled jobs to the lowest bidding contractor available. (most of my job was cleaning up super sloppy/unsafe contractor work)Culture has become so toxic because of all the changes that have taken place over the last few years many are leaving in droves. (which just means that Telus wins...) The Union is a joke, it has no power and won't protect you or help you. This isn't any specific person's fault, but the overall complacency and inability of the workers to stand together as a whole.Make no mistake - if you take a field job - your main role is NOT to provide/fix services, your main job is now to SELL SERVICES while you are in the home in front of customers. And if you don't do this, or can't do this - you will be reprimanded formally, and eventually fired.No ability to move up in the company as they do not want union members to succeed/grow with the company. They want to break the union and get all of those workers out. (to save on benefits, full-time pay and pension contributions)The current director for Calgary is a smooth-talking "car salesman". He'll present and tell you one thing, to avoid conflict in the moment, but he'll do things completely the opposite to keep his seat at the management table. He is ruthless and heartless and does NOT care about the people. He only cares about numbers and getting his bonus. - plus...
Points positifs
Great pay and benefits
Points négatifs
long hours, pressure for overtime, pressure to sell and no career advancement
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Worked as contractor not getting work directly from Telus, Chain of contractors. Stay away from those opportunities very shady, piece work and once you put in your costs and time and do the math its not worth it. Working directly for TELUS as an employee mostly likely would have been a more positive experience. I filled out this review from the position I was in getting telus work from other 2nd, third party out fits. So either get a job working direct or. SAVE YOURSELF THE TIME AND MOVE ON !!!
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i was sub contract, only thing the suckd about was you get pay by the job, but if you work as hourly you are good o go an it is a great company to work for
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great company to work for , but not so good if you are a contractor . mangers and coworkers are helpful and always willing to help you no matter what..
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Extremely political atmosphere where you get ahead by throwing your co-workers under the bus. You're just another dollar to upper management and are extremely expendable. Tread with caution as the union can only help you so much. If you're not liked by management they will make your life miserable until you quit.
Points positifs
8-4 Shifts
Points négatifs
Management/Politics
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best job ever. work alone and are left alone as long as you do your job properly. great teammates. management has your back. need to work in all weather conditions. lots to learn if your new, but they'll train you well.
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Great solid company to work for. Paychecks come regularly / great benefits / great pension / employee assistance program. Enjoyed my 25 years there and made lots of lifelong friends. retired now but still see folks regularly. Great camaraderie.
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Great co-workers, varied day. 99 % of customers were great to interact with. Occasionally you encounter someone having a bad day! Enjoyed It overall.
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This is a great company with good support and helpful people to lean on if needed. Management understand balance between work and home life.
Points positifs
Understanding Management for support and education.
Points négatifs
None
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- Maintained Inventory control levels to balance inventory needs - Coordinated special Projects as directed by property management - Monitored and maintained all building systems as assigned - Completed payroll time-sheets and mileage reimbursement and - submit to management ​- Inspected cable lines, lay-ed ground cables, repaired poles and towers. - Maintained and serviced feeder lines that provided technological access to residential properties
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• Provisioning and maintaining outside plant facilities including aerial and underground buried copper services • Installing, diagnosing and maintaining facilities (POTS) including associated components such as POTS splitters, ADSL and IPTV • Involves customer contact including progress reports, discussing issues and applicable charges • Performing wiring, high quality installation, troubleshooting and repair support for POTS, ADSL • Preparation of the cable for Splicing and Termination. • Splicing Fiber Optic Cable inside the closures • Terminating Fiber Optic Cable in ODF • Testing & commissioning of Fiber Optic Cable by using the required test equipment • Prepare timely field report, work order • Provide test results and necessary documentation in line with customer requirements. • Other duties as assigned by Manager
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Work in a customer's house, meet different people everyday. More hours. Good experience. Your daily work is to install internet, TV and phone to the customer's house. Have to travel a lot in a day. It has more freedom, act like owners. Lots to learn.
Points positifs
Good experience, good training, more opportunity for internal promotions
Points négatifs
Low starting pay
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  1. Telecommunications Technician