Avis des employés pour Technician chez TELUS Communications
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A good work environment, where I learned the telecom trade. In the day, sponsored apprenticeship, good work culture and training. If I had to do it again, I would.
Professional, safety concious, development.
Pay rate....negotiating wage increases
Don’t care about anything other than wasting resources and time as well as sales if you sell your safe if you don’t your public enemy
As per union repI’ve seen TELUS go from bad to worse to disaster one of the most toxic employers to work for. You have no job security if you are not making your manger money from sales commissions and upgrading customers. I felt like I was working for a pimp.
TELUS is an amazing company and the training is extraordinary. There is a lot of support from management and senior technicians in the field. the atmosphere is amazing and welcoming. Help is always a phone call away and I like the fact that one can grow in the workplace with support from superiors.
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The workplace is nice and relaxed. When you head out to do installation the work environment become dependent on the customer. There are awesome ones and not-so-awesome ones. If you can get your head around the job/technique/installation method, you will find the work more relaxing.
Fast paced work environment that needs attention to detail to provide the best services possible Hard to have a great work life balance as a technician as they need you to work roughly %50 weekends
This was a great place to work a few years ago. Now it's all about sales. I was hired as a technician now I have sales targets which force you to compromise your values so you can keep your job. The company says they want to hear how you feel when you fill out the pulse check review, but they don't. The reality is that they bully you into a positive review of the work environment. Every new contract, customer service department, or the technicians lose some benefit or perk. The new DHT work force gets paid really lousy wages, and they are expected to sell at every job. If you want a high pressure job where you are treated poorly and threatened all the time then Telus is for you. Oh yeah and you get to work weekends too, it used to be overtime pay now its straight time.
Ok wage great benefits union guys are great discount on services
Work life balance, managment hates the staff, lose something everytime the contract is negotiated, no way to move to another role unless you want to be a middle manager which is a worse job.
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Emplois et carrières chez TELUS Communications
I like the technical aspect of the job but the demands for techs to also be sales people is getting out of hand. Have herd 2 separate managers told there teams if you cant do sales then we will help you make you resumes
Please do not apply for digital home Technician it's the lowest tier no one respects you. They starts you at the lowest salary comparing to difference of the job you are doing ( difference Is inside and outside ) the fundamentals are the same but there are$14.00. Difference in salary.
Good benefits they are really nice people there
All politics no life balance its all about the shareholders
Working at TELUS has been great the culture is really friendly and I'm learning new skill every day. My schedule is flexible and there is opportunities for so much growth within the company.
discount on products and services, Union, benefits.
I was employed with TELUS as a Digital Home Technician, where I installed Optik TV, Internet/WiFi, and home phone. There was a 6 week training period that covered the theory aspect and also the install and repair aspect. Once you're working on your own, there's lots of troubleshooting but you aren't taught what steps to take in each common problem. I agree it was nice to be able to work independently but don't think there's always somebody that you can call for help. Overall, the other techs are very helpful if you do get a hold of them and the managers are around in the morning some of the time. Plenty of opportunities to make some extra cash if you make a sale but the agent over the phone will most likely steal your sale. Wasn't for me and I chose to pursue work where there is more support and room for growth
Overtime always approved, sales earn extra pay, training, tools and uniform supplied
Training not long enough, rarely time for lunch or 15min coffee break, your work comes home with you
Enjoy the job very much would like to see what else is out there. Would like to explore the possibility of returning to broadcast or working for a different environment.
Installing and repairing phone and DSL lines. I learned a lot about infrastructure of public Central Offices and PBXs. I also learned about cabling and how to install and troubleshoot. I had my own van so I would rarely see co-workers unless we needed to help each other out. Hardest part of this job was being 15ft up a pole in -45 degree weather in Edmonton. Most enjoyable part of the job was seeing different places everyday and coming across interesting issues.
Working in cold weather
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