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TELUS Communications
3.9 étoile(s) sur 5.
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Avis des employés pour TELUS Communications - Edmonton, AB

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3.8Équilibre vie privée/professionnelle

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156 avis correspondant à votre rechercheVoir les 1,783 avis
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Good place to work and grow

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L'avis le plus utile, sélectionné par Indeed
I was with the company for nearly 15 years. It afforded me a lot of opportunity and room to grow and learn. I can only speak to non-union roles, but the pay is bit on the lower side generally speaking, but benefits are fairly significant. Between year end bonus, health benefits, and various service discounts you can likely add another ~8k to salary. Lots of focus on development and training (at least in the areas I was in). The culture was generally very positive and a huge increase in focus on mental health over the past few years. Toxic management is generally weeded out in one way or another. In 15 years I think I only interacted with a small handful of less than desirable management/executives who were never with the company for terribly long.

Points positifs

Positive culture, Focus on growth, generally great management

Points négatifs

Generally lower payscale
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Lots of room for advancement or lateral movement

Great benefits. Good salaries. Tends to have a reputation for getting rid of management. Loved working here. Took a package. Lots of opportunities for training and advancement at the time.

Points positifs

good pay

Points négatifs

bad union
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Great work environment poor pay

Working here has been awesome for the last 13 years. The people and work environment are second to none. Work life balance and overall engagement of employees is a real focus for the company. Due to the job security and high work life balance, TELUS tends to pay lower than most places I have researched.

Points positifs

Spectacular work environment

Points négatifs

Slightly below average pay
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Business Ownership Culture

Typical day at work: - Following the team's strategic goals to ensure appropriate deliverables are met - I learned the importance of having an engaged employee - Workplace culture is Business Ownership Culture - Hardest part of the job is not seeing my colleagues on a regular basis - Enjoyable part of the job - being recognized as a valuable team player

Points positifs

Flexible working schedules and locations

Points négatifs

Isolation if working from home too much
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A Great place to work

A great place to work; team members are excellent and got the team work attitude. All technicians are helping to each other. Excellent crew, fun place to be. All the necessary tools are provided to make our job easier.
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good

good team members At TELUS, our commitment to diversity and inclusiveness is a cornerstone of our award-winning culture. Embracing different perspectives, experiences and ways of thinking allows us to deliver better insights, decisions, and solutions. Simply put, we recognize and leverage the value of diversity for our business, our team, our community and our customers.
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Your direct manager dictates whether you love or hate your position

Extremely political atmosphere where you get ahead by throwing your co-workers under the bus. You're just another dollar to upper management and are extremely expendable. Tread with caution as the union can only help you so much. If you're not liked by management they will make your life miserable until you quit.

Points positifs

8-4 Shifts

Points négatifs

Management/Politics
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Review

At TELUS, in Client Operations, I worked with various key systems and applications and as well as with the Order Resolution team, specializing in resolving culpable system, agent and customer fallout. I was also fortunate to be part of a team that researched, investigated and resolved system migration issues dealing with records management systems and inventories.
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Thinking about working for Telus. You might want to think again.

I worked for Telus in Edmonton on a 9 month temp position that was supposed to lead to a full time job. Not only was that not the case but I was pretty much lied to from the get go. Management was terrible and I was treated poorly for the entire time.
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Great

Great Company to work for. Lots of benefits. great and friendly people to work with. Hardest part of the job is depending on location you are placed at and meeting quotas
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Emplois et carrières chez TELUS Communications

- Edmonton, AB
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Good co-workers, not so great working conditions

Assuming you have a safety net on your income and have the time to improve on the job (which takes around 8 to 12 months), it's a great career, but for those who need a steady salary in order to pay your everyday bills, this job is not a good choice since your first (and probably second and third) month, you will be struggling to do your sales (it is a comission based salary, so no sales = no salary).
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5 stars, all around.

I honestly cannot say enough good about working for TELUS. It was a fantastic environment to work in - I loved my job, my coworkers, the opportunities that were available and the community involvement that I had the chance to participate in. A typical day at work started with speaking to people who had issues with their IPTV, Satellite TV, Internet access or home telephones. It was a pleasure to be that person who could resolve whatever issue they brought to my attention, but people would ask "What about the difficult issues? What if it was outside of your ability to resolve?" which to me was just an even greater challenge to sink my teeth into - the harder the problem just meant a more rewarding feeling once all was said and done to resolve the issue at hand. If I'm not saying anything to the effect of what was not so good about the job is because it was far out shadowed by the great people I worked with and spoke with, coworker and customer alike, and the fantastic atmosphere that was what TELUS harboured. If I didn't need to travel across the country to be with family in a time of need, I would absolutely still be working with these awesome people, without a doubt.
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good place to work, great people!

Loved my job at TELUS, sad that they outsourced to other countries. People had a positive attitude. TELUS always encouraged continued learning. There was excellent training and great benefits.
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Wonderful place to work

TELUS has a great cultur of putting the customers first, but also not forgetting about the employees. Great benefits, points reward system, flex days, and a good work-to-life balance make employees feel valued.
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Management and High turn over

your coworkers make you want to stay, but management is awful. I went through maybe 4 or 5 managers in three years. If you want to get anywhere in this company you have to be a brown noser. Keep your head down and numbers up. If you dont agree with your manager over the most littlest of things. You wont make it far. The benefits are great for full times. Part times, you wont get anything. Commission and performance bonus changes are frequent and when they do change, watch out for some shady slimy sales. If they dont like you, youll be written up till your so stressed out youll be forced out.

Points positifs

Coworkers

Points négatifs

Management
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Pretty awful

Some of the workers are nice some are total jerks. Management needs to change drastically. The company itself is fine wouldn't cross a bridge to work there again.

Points positifs

Some workers

Points négatifs

Everything else
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Awesome career

I have worked in several departments during my tenure at TELUS. Each area has had challenges that made the day-to-day tasks rewarding. The teams have been second to none in each city I have been in, and the managers and directors all encouraging and supportive. My team members are what keep me going each day. We laugh together and support each other through the rough times. My current department is a 24/7 operation, yet I feel connected to my team members because of the tools available to keep in touch with each other. The hardest part of my job is working through performance issues with team members, however thankfully that's certainly an exception. The most enjoyable part of the job is seeing the team members engaged and committed in their daily tasks.
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was a fun and active workplace but when it came down to pay there was a lot of mistakes made

A typical day at work was, showing up and going over role plays on how we approach and greet customers to tell them about our service, and then we would learn about what we did wrong and how to correct it, from there we would leave and go to a specific neighborhood and be split up to go door to door to tell customers about Telus fiber optics.. Management was a little rough on the new people but its because they wanted them to learn quickly and fully understand what they're going into, besides that workplace culture was very diverse and there was a lot of different faces. The hardest part about the job was getting rude responses from customers. The most enjoyable part of the job was meeting new people and making friends.

Points positifs

flexible hours

Points négatifs

salary deductions
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Great job-great people, very supportive of continued learning. Fairly autonomous work days

Enjoy the job very much would like to see what else is out there. Would like to explore the possibility of returning to broadcast or working for a different environment.
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Fast paced environment can be fun!

Directory service allows for individuals to talk to a wide variety of people. Management provided incentives for meeting quotas. The job can be repetitive, however staff was appreciated.

Points positifs

Fast paced

Points négatifs

Repetitive
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Major Coporate Environment

A place to grow , advance within the company . Safe environment, great people , opportunities . Good pay , benefits. Equal opportunity but the downside you can be downsized
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Note globale

3.9

D'après 1,783 avis
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Notes par catégorie

3.8Équilibre vie professionnelle / personnelle
3.8Salaire / avantages sociaux
3.4Sécurité de l'emploi / évolution de carrière
3.5Direction
3.8Culture d'entreprise

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