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TELUS Communications
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Avis des employés pour TELUS Communications - Edmonton, AB

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3,8Équilibre vie privée/professionnelle

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Good place to work and grow

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L'avis le plus utile, sélectionné par Indeed
I was with the company for nearly 15 years. It afforded me a lot of opportunity and room to grow and learn. I can only speak to non-union roles, but the pay is bit on the lower side generally speaking, but benefits are fairly significant. Between year end bonus, health benefits, and various service discounts you can likely add another ~8k to salary. Lots of focus on development and training (at least in the areas I was in). The culture was generally very positive and a huge increase in focus on mental health over the past few years. Toxic management is generally weeded out in one way or another. In 15 years I think I only interacted with a small handful of less than desirable management/executives who were never with the company for terribly long.

Points positifs

Positive culture, Focus on growth, generally great management

Points négatifs

Generally lower payscale
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Productive team

My job here was based on commission so I had to greet and help any clients that walked into the store and I had to make sure that no client could leave the store disappointed or not satisfied. TELUS really helped me to become the best at my communication skills and also honest and loyal to clients. Management was very friendly and outgoing and they were supportive of my needs and growth. Workplace culture was very nice, lots of young people around my age and people with different background that helped me enjoy my work environment. The hardest part of the job was talking too much to clients to convince them to buy the products. The most enjoyable part of the job was it was competitive and always felt nice to sell more products and win trips around the world.
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Corporate culture

The corporate culture is rotten to the core. The fungus flows down through upper management until it ends up as 'your problem'. They are primarily focused on doing the bi-annual Pulsecheck to try and get on the list of Canada's top 100 employers. They used to be good to work for, not anymore.
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The specific job I have isnt for me

I work with telus, and I sell their products. I work 100% off commision and it's not for me. I but besides that the work environment is amazing. I love the people and the product!

Points positifs

Environment

Points négatifs

Long hours
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if you dont mind being pushed to sell it's ok

I like the technical aspect of the job but the demands for techs to also be sales people is getting out of hand. Have herd 2 separate managers told there teams if you cant do sales then we will help you make you resumes
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Average salary, Good benefits, Poor management

Pros: - Friendly colleagues and supervisors. - Good benefits (bonus, allowance, extra hours payment, vacation 15 days + optional 3 days and regular stats). - Good health insurance. - New equipment (Laptop, phone, etc..) - Room to improve and learn new technologies. - Respectful workspace. - Work remotely from home. - Flexible hours. - No dress code. Cons: - No proper training to new comers is available. - Salary is average to what you do. - No salary increases. - No place to park, you have to take transit. - Management is poor and disconnected from the professionals and developers. That includes directors and VPs. - VPs have no respect or appreciation to what's been done and have no idea what is happening in the lower level issues. - Restructuring the teams is very often and it was in the middle of delivering a big-scale project. - Lots of old colleagues refuse to learn anything new which makes things harder.
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Great incentives if your meet your stats a and metrics

Very enjoyable place to be employed. Typically they treat employees well. Edmonton, Alberta. Telus Tower Workplace culture. Requires much work from management To balance lifestyle Management, you have to always be on there good side

Points positifs

Work at home incentives

Points négatifs

Shift work
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Workplace culure

TELUS was a great place to work for many years, my co workers were great, but when I was offered a voluntary package I accepted it. Due to new management the workplace culture changed, I was ready to semi retire, but I am grateful for my career with TELUS Mobility.
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good company to work for --a good variety of jobs available

very flexible, good working hours, working with fun people makes the job very interesting and enjoyable , opportunity to work from home last few years before I retired --

Points positifs

snacks provided for some meetings

Points négatifs

long transport to work
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Great Company But Stressfull job and schedules

Great Company But Stressfull job and schedules. The way the work going on for Customer Service Helpdesk Representative is very stress full, The schedules were not that great, it will ruin the peaceful life and work life balance

Points positifs

Salary is Fair, lots of benefits, Shares Pension etc

Points négatifs

Stressful, Worse Schedules, Destroy work life balance
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Emplois et carrières chez TELUS Communications

- Edmonton, AB
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Great Company!

With a flexible work-life balance alongside great fellow team members, TELUS is a fantastic place to work. The brand behind the name supports the stability and quality.
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Good atmosphere

Telus has great people and a great atmosphere, however the jobs have been outsourced over the last few years, there are fewer and fewer full time positions available. Hours get cut in many departments due to outsourcing causing agents who have worked there for 5-10+ years to find a secondary job. Shift work is very hard for a work life balance, something that is lacking at Telus. Most of the positions that give you a good schedule are on loan, and short term. They do not have much understanding for you when you do have health issues that come up. Ex. surgeries, cancer, MS. If you can handle shift work (working late evenings, weekends, and holidays) and have no health concerns this would be a good place to work, the people are fantastic
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Sales

Work all day, every day, walk everywhere all day in order to make sales to make big money! you like big money have big personality, small personality little money.

Points positifs

Culture

Points négatifs

Long Hours
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Fun work place that pays well

Excellent place to work at. Manager and area manager are friendly people, who understand how to build a strong fun team environment, while also strong at promoting sales and helping customers.
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Products and services

I loved working here. The products are amazing...don't you just love technology. New gadgets, almost every month. I recommend telus to anyone. Have a good day

Points positifs

Great woke mates

Points négatifs

Long hours
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Productive and fun workplace

Good environment with good people that are passionate about there jobs. The benefits are good and salary is competitive. The company recognizes good work and promotes from within, when possible. The company also looks to bring in talent from the outside where it is needed to change paradigms and improve performance.
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Poor culture in customer service, focus on the customer feels forced

Insincere leadership, and agenda driven union leaves employees feeling abandoned by the both, and caught in the middle. Clear intent to move jobs overseas to lower employment cost countries concern for welfare of local employees is clearly low. KPI and bonus motivated management are insincere.
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It was an unique experience

Great Management team. Day started with briefing . And then employees performed door to door sales / any promotional events. Office staff were friendly, supportive, informative. This experience helped me learn many different sales techniques. Overall, I enjoyed being a part of TELUS.

Points positifs

One hour Lunch Break

Points négatifs

Had to perform door to door sales in different residential areas
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Thumps Up

Excellent Company to work for. Fast paced, lots of change, great environment. Must be a hard worker, flexible with shift hours and very accepting of constant change.

Points positifs

Fast paced, corporate, best performing company

Points négatifs

N/a
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Good environment to work

Very engaging environment and busy all day. The ability to work from home is awesome. Ability to access career development materials. The workplace culture is friendly.
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Fantastic Employer

Great place to work and build your career. Fantastic starting wage and benefits after probation. Great work environment and a lot of perks available for employees

Points positifs

Discounts to services, Benefits, Pay

Points négatifs

Shift rotation- open until 9pm
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Note globale

3,9

D'après 1 783 avis
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Notes par catégorie

3,8Équilibre vie professionnelle / personnelle
3,8Salaire / avantages sociaux
3,4Sécurité de l'emploi / évolution de carrière
3,5Direction
3,8Culture d'entreprise

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