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TELUS Communications
3,9 étoile(s) sur 5.
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TELUS Communications

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Used to be an AMAZING place to work...

Sadly, as time goes on and Telus has to provide constant growth for it's shareholders/BOD...it means slowly but surely stripping away at benefits, pay and even jobs on shore to outsource call centre work to the Philippines, and to contract out good paying, skilled jobs to the lowest bidding contractor available. (most of my job was cleaning up super sloppy/unsafe contractor work)Culture has become so toxic because of all the changes that have taken place over the last few years many are leaving in droves. (which just means that Telus wins...) The Union is a joke, it has no power and won't protect you or help you. This isn't any specific person's fault, but the overall complacency and inability of the workers to stand together as a whole.Make no mistake - if you take a field job - your main role is NOT to provide/fix services, your main job is now to SELL SERVICES while you are in the home in front of customers. And if you don't do this, or can't do this - you will be reprimanded formally, and eventually fired.No ability to move up in the company as they do not want union members to succeed/grow with the company. They want to break the union and get all of those workers out. (to save on benefits, full-time pay and pension contributions)The current director for Calgary is a smooth-talking "car salesman". He'll present and tell you one thing, to avoid conflict in the moment, but he'll do things completely the opposite to keep his seat at the management table. He is ruthless and heartless and does NOT care about the people. He only cares about numbers and getting his bonus. - 

Points positifs

Great pay and benefits

Points négatifs

long hours, pressure for overtime, pressure to sell and no career advancement

Notes par catégorie

1,0Équilibre vie professionnelle / personnelle
5,0Salaire / avantages sociaux
2,0Sécurité de l'emploi / évolution de carrière
1,0Direction
2,0Culture d'entreprise
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Rip off work direct and stay away from contractor opportunities

Worked as contractor not getting work directly from Telus, Chain of contractors. Stay away from those opportunities very shady, piece work and once you put in your costs and time and do the math its not worth it. Working directly for TELUS as an employee mostly likely would have been a more positive experience. I filled out this review from the position I was in getting telus work from other 2nd, third party out fits. So either get a job working direct or. SAVE YOURSELF THE TIME AND MOVE ON !!!
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ok

i was sub contract, only thing the suckd about was you get pay by the job, but if you work as hourly you are good o go an it is a great company to work for
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Doesn't know what they are doing

The company is a bureaucratic nightmare and when you have an issue don't expect help, contact HR and see if anyone gets back to you or figure it out through their internal websites. Management is only out for their own jobs, they don't care about front-line staff and they understand staff will either be soon replaced, quit, be fired, or burn out so there is no effort made to keep them. The work from home during Covid is a mess, equipment is low end and does not do the job. My advice if you get a job, buy your own headset, keyboard and mouse because what they send is junk. Consider why they are always hiring, even now when no one is, must be people leaving due to the stress or why leave a job when few are out there? If there were more jobs in the market I would be looking for a way out. Worst decision I ever made to work here

Points positifs

none

Points négatifs

stress, unknown policies, terrible internal communication despite this being a telecom, the amount of self-congratulations they give themselves for their business is nauseating
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Note globale

3,9

D'après 1 775 avis
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2
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1
108

Notes par catégorie

3,8Équilibre vie professionnelle / personnelle
3,8Salaire / avantages sociaux
3,4Sécurité de l'emploi / évolution de carrière
3,5Direction
3,8Culture d'entreprise

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